Top 19 Desktop Jobs in Metamora, Il

Help Desk Technician
IT360 Inc —Peoria, IL
- $36,000 - $50,000 a year
- Full-time
- Windows
- In-person
- 1 year
- Passenger ride along program
- Paid holidays
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Support Analyst, CSE Software Inc. | Peoria, IL (Onsite)
CSE Software Inc. —Peoria, IL
- Full-time
- Mid-level
- Office
- SQL
- Paid holidays
- Health insurance
Technician - Desktop Support
Illinois Central College —East Peoria, IL
- $18.79 - $22.69 an hour
- Full-time
- Clean driving record
- Mid-level
- Driver's License
- Paid holidays
- Disability insurance
4d
Dynamic Server Support
Worldwide TechServices —Peoria, IL
- Part-time
- Ability to lift 50 pounds
- Driver's License
- Driving
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Support Analyst, CSE Software Inc. | Peoria, IL (Onsite)
CSE Software —Peoria, IL
- $35,000 - $40,000 a year
- Full-time
- Mid-level
- Office
- SQL
- Paid holidays
- Health insurance
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IT Support Technician - Career Transition Opportunity
United Contractors Midwest (UCM) —Tremont, IL
- $20 - $38 an hour
- Full-time
- Construction site
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
5d
Data Compliance Liaison
NATIONAL YOUTH ADVOCATE PROGRAM —Peoria, IL
- $40,000 - $45,000 a year
- Full-time
- Clean driving record
- 5 years
- Mid-level
- Mileage reimbursement
- Paid parental leave
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Systems Operations Engineer - IL WFH
CEFCU —Peoria, IL
- $38.80 - $45.59 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Wellness program
- Health savings account
4d
Development & Operations (DevOps) Engineer II
Pekin Insurance —Pekin, IL
- $82,000 - $111,000 a year
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
3d

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Support Analyst, CSE Software Inc. | Peoria, IL (Onsite)
CSE Software Inc. —Peoria, IL
Previoushelp desk or technical support experience. The Support Analyst provides technical support for desktop applications and PC environments while delivering…
Support Analyst, CSE Software Inc. | Peoria, IL (Onsite)
CSE Software —Peoria, IL
Previoushelp desk or technical support experience. The Support Analyst provides technical support for desktop applications and PC environments while delivering…
$35,000 - $40,000 a year
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Coordinator of Technology Services
Dublin City Schools —Dublin, OH
The position also has responsibilities for the analysis, design, deployment and operations of IT software and hardware systems. Ensure the safety of students.
$89,177 - $98,454 a year
Quick Apply
3d
Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
11d

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Help Desk Technician

IT360 Inc
Peoria, IL

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Job Details

Full-time
$36,000 - $50,000 a year

Benefits

Internet reimbursement
Passenger ride along program
Paid holidays
Health insurance
Cell phone reimbursement
Life insurance
Retirement plan

Qualifications

Customer communication

Full Job Description

Job Title: Help Desk Technician

Location: Peoria, IL
Employment Type: Full-Time

Work Environment: In-person only – This is not a remote or hybrid position
Salary Range: $36,000 – $50,000 per year, based on experience and qualifications

About the Role

IT360, Inc. is seeking a motivated Help Desk Technician to join our support team. This Tier 1 technical role is responsible for handling first-level service requests for our managed services clients. You'll troubleshoot and resolve a wide range of issues involving desktops, applications, printers, basic networking, and end-user support — while collaborating with Tier 2 and Tier 3 engineers as needed.

Key Responsibilities

Provide Tier 1 technical support for desktops, laptops, printers, and core Microsoft applications
Troubleshoot basic issues involving Windows OS, Office 365, and line-of-business applications
Provide basic support for network connectivity, firewalls, VPNs, and remote desktop access
Respond to alerts from remote monitoring tools and take appropriate action via service tickets
Document all work performed and maintain detailed records in the PSA/ticketing system
Maintain communication with clients on issue status, timelines, and resolution updates
Escalate unresolved or complex issues to Tier 2 team members when appropriate

Additional Duties

Maintain client satisfaction through responsive, professional communication
Coordinate with the Service Desk Dispatcher to ensure efficient ticket routing
Accurately track time, tasks, and expenses within ticketing platform
Contribute to internal knowledge base and documentation
Stay current with basic industry tools, technologies, and best practices

Qualifications

1+ years of experience in IT support or technical customer service
Familiarity with Microsoft environments (Windows 10/11, Office 365, Active Directory basics)
Knowledge of remote access tools, printers, and basic networking concepts
Strong interpersonal and communication skills
Ability to handle multiple priorities and adapt in a fast-paced environment
Strong problem-solving mindset and attention to detail
Preferred but not required: CompTIA A+, Network+, or Microsoft Fundamentals certification

Compensation & Benefits

Salary: $36,000 – $50,000 annually, depending on experience and qualifications. This position may be eligible for performance-based incentives.

Benefits (subject to eligibility and length of employment):

Health insurance allowance up to $500/month
Employer-paid group life insurance policy valued at $100,000
4% employer match on retirement savings plan
High-speed internet reimbursement up to $40/month
$40/month cellular phone allowance
8 paid holidays annually
Paid vacation: 5 days/year to start, increasing to 10 days/year after 3 years of service
Access to Safe Ride Home Program (Uber ridesharing)

Apply today and become part of a team that delivers reliable IT solutions with a personal touch.

Quick Apply

Refine Your Search

desktop jobs in metamora, il

Help Desk Technician

Support Analyst, CSE Software Inc. | Peoria, IL (Onsite)

Technician - Desktop Support

Dynamic Server Support

Support Analyst, CSE Software Inc. | Peoria, IL (Onsite)

IT Support Technician - Career Transition Opportunity

Data Compliance Liaison

Systems Operations Engineer - IL WFH

Development & Operations (DevOps) Engineer II

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