Top 17 Service desk admin i Jobs in Miami, Fl

Service Desk Admin I
Space Coast Credit Union —Miramar, FL
- $46,130 - $48,847 a year
- Call employer
- Hybrid work
- Pass drug screening
- US work authorization
- Experience equivalent to degree accepted
- Health savings account
- Disability insurance
Quick Apply
5d
Senior Help Desk Technician
Contact Government Services, LLC —Miami, FL
- $40,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
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Senior Help Desk Technician II
Contact Government Services, LLC —Miami, FL
- $108,000 - $156,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Medicare Sales Representative
Neibloom Financial —Plantation, FL
- $63,705.23 - $100,000.00 a year
- Full-time
- Bilingual
- Mid-level
- Office
- Paid training
Quick Apply
1d
Front Desk/Customer Service
Neighborhood Tennis —Miami, FL
- $15 - $16 an hour
- Part-time
- Clean driving record
- Customer service
- Writing skills
- Flexible schedule
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4d
Front Desk Administrator
Nation Security —Miami, FL
- $34,000 - $36,000 a year
- Google Workspace
- Office
- Administrative experience
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23h
Service Desk Specialist
Scheck Hillel Community School —Miami, FL
- Weekends as needed
- School experience
- Google Workspace
- Mid-level
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Office Admin for an Association
Villa Bellini Condominium —Hialeah, FL
- $18 - $19 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Paid holidays
- Paid time off
Quick Apply
7d
Front Desk Receptionist - Bilingual English/ Spanish -- Doral
Nation Security Services —Miami, FL
- $39,000 - $42,000 a year
- Full-time
- Spanish
- Google Workspace
- English
- Opportunities for advancement
Quick Apply
Receptionist
Circuitronix, LLC —Fort Lauderdale, FL
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
5d
Front Desk Receptionist - Bilingual English/ Spanish
Nation Security —Doral, FL
- $39,000 - $42,000 a year
- Full-time
- Spanish
- Google Workspace
- English
- Opportunities for advancement
Quick Apply
Field Support Technician (L2) - Miami, FL
Quadratic IT, LLC —Doral, FL
- Full-time
- Mid-level
- Windows
- Microsoft Office
Quick Apply
Front Office Supervisor (Afternoon)
Performance Hospitality —Fort Lauderdale, FL
- $18.50 - $20.58 an hour
- Weekends as needed
- Bilingual
- Google Workspace
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
8d
Director, Strategic Sourcing Logistics (Corporate)
Carnival Corporation —Miami, FL
- Full-time
- Office
- Finance
- Analysis skills
- Employee stock purchase plan
- Paid holidays
11d

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Service Desk Admin I

Space Coast Credit Union -
Miramar, FL

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Job Details

$46,130 - $48,847 a year
5 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
On-the-job training
401(k) 5% Match
Employee assistance program
Vision insurance
401(k) matching
Flexible schedule
Life insurance

Qualifications

Non-technical user support
Phone communication
IT department experience

Full Job Description

At Space Coast Credit Union (SCCU), our members are at the heart of everything we do. Since 1951, we’ve been committed to delivering financial services founded on integrity and a people-first philosophy.

As a Service Desk Admin I, you will be responsible for delivering end user technical support over the phone in a call center environment. This is a Tier 1 support role with the responsibility of performing initial triage of a support call and solving range of routine hardware and software technical issues. The incumbent will perform basic technical troubleshooting to resolve technical incidents using documented support processes and/or knowledge bases or will escalate the issue to the Tier 2 support level. The candidate must be comfortable providing technical direction to non-technical users over the phone. The candidate must possess excellent diplomacy and communication skills as well as a strong desire to provide excellent customer service.

Why Join SCCU?

Member-Focused Mission: Be part of a not-for-profit organization that reinvests in its members.
Flexible Schedule Options
Career Growth: We prioritize internal promotions and offer on-the-job training.

Service Desk Administrator I Key Responsibilities

Responds to end user trouble calls to resolve routine application software problems or assist with hardware issues remotely when possible. Routes calls as needs for more non-routine questions. Track tickets in an incident management system to properly identify problem and resolution for a shared knowledge base or escalate and assign as needed for higher level support.
Resolve daily issues of a non-complex scope that impact the team and overall business objectives.
Coordinates with fellow technicians, and higher tier support resources to expedite the handling of urgent trouble reports and share input for documentation of problem resolution to help build a skills knowledge database.
Perform duties as assigned to the Service Desk as needed to meet customer/end user demands.
Incumbent will be required to meet or exceed defined performance metrics related to incident resolution, call throughput and quality to be eligible for grade advancement.
Other duties and responsibilities as assigned.

Service Desk Admin I

1 to 3 years prior experience of information technology as a technical support or helpdesk technician or customer support experience is required. Financial institution knowledge is a plus.
A two year college degree or specialized course study or equivalent experience is required. Certifications such as CompTIA A+ can substitute for education or experience.

Service Desk Admin I Compensation

$46,130.00 - $48,847.00

SCCU Benefits

Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.
Financial Perks: 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long-term disability, life insurance).
Education Support: Tuition reimbursement after one year of service.
Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays.
Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts!

Schedule

Standard hours are M – F 8:00 AM – 5:00 PM. Rotating Saturdays

About SCCU

Since 1951, Space Coast Credit Union (SCCU) has proudly served our community, growing to over 685,000 members and managing $9 billion in assets. With 67 branches spanning Florida’s east coast, we are the third-largest credit union in the state. In 2025, we expanded into Orange County to better serve the growing East Orlando market.

As a not-for-profit financial institution, SCCU is dedicated to putting our members first. Unlike traditional banks, we return profits to our members through better rates, lower fees, and enhanced services. While we offer the same financial products—like checking, savings, and loans—our focus remains on empowering our members and supporting their financial well-being. With local decision-making and a commitment to exceptional service, we strive to make a meaningful difference in the lives of those we serve.

At SCCU, we also prioritize our team members by fostering a supportive and collaborative environment that encourages career growth and development. As we continue to grow, we are seeking talented, member-focused professionals to join our team and help deliver innovative financial solutions and outstanding service.

I UNDERSTAND this application a legal document for purposes of your employment. Upon acceptance of an offer with SCCU, I UNDERSTAND that I will be required to complete background, employment verifications, and drug screening. I UNDERSTAND further that any misstatements or omissions in this application and pre-employment process can be considered falsification and will result in a decision not to hire me, or to discharge me if discovered after I am hired. I UNDERSTAND that the information requested regarding date of birth, race and sex is for the sole purpose of gathering the above information accurately, and will not be used to discriminate against me in violation of any law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hired.

SCCU is a drug-free workplace. I understand that as a condition of my employment, I will be required to submit to any testing for the presence of drugs, and to submit to any procedure to assess my qualifications for employment. If hired, I ALSO AGREE that if I am hired, my employment is for no definite time and may be terminated at any time without prior notice.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

service desk admin i jobs in miami, fl

Service Desk Admin I

Senior Help Desk Technician

Senior Help Desk Technician II

Medicare Sales Representative

Front Desk/Customer Service

Front Desk Administrator

Service Desk Specialist

Office Admin for an Association

Front Desk Receptionist - Bilingual English/ Spanish -- Doral

Receptionist

Front Desk Receptionist - Bilingual English/ Spanish

Field Support Technician (L2) - Miami, FL

Front Office Supervisor (Afternoon)

Director, Strategic Sourcing Logistics (Corporate)

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