Top 60 Credit union Jobs in Miami Fl

Member Experience Representative - Contact Center
Dade County Federal Credit Union —Doral, FL
- $22.60 an hour
- Evenings as needed
- Spanish
- Microsoft Outlook
- Mid-level
- Life insurance
- Retirement plan
Quick Apply
Assistant Branch Manager- NorthShore / Miami Shores
Power Financial Credit Union —Miami, FL
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
Personal Banker- KENDALL - (Town & Country Mall)
Power Financial Credit Union —Miami, FL
- $21 an hour
- Full-time
- Background check
- 18 years or older
- Customer service
- Profit sharing
- Paid training
Quick Apply
Member Solutions Specialist
University Credit Union —Miami, FL
- Full-time
- Word processing
- English
- Mid-level
- Paid training
- AD&D insurance
Quick Apply
Consumer Loan Processor - (Pembroke Pines)
Power Financial Credit Union —Pembroke Pines, FL
- Full-time
- Background check
- Microsoft Excel
- Basic math
- Health savings account
- Health insurance
Quick Apply
App Support Analyst I
Space Coast Credit Union —Miramar, FL
- $58,510 - $61,962 a year
- Weekends as needed
- Hybrid work
- Pass drug screening
- US work authorization
- Scripting
- Health savings account
- Disability insurance
Quick Apply
Fraud Investigator I
Space Coast Credit Union —Miramar, FL
- $28.13 - $29.79 an hour
- Hybrid work
- Pass drug screening
- Mid-level
- Office
- Health savings account
- Disability insurance
Quick Apply
12d
Member Service Representative (Full-Time) - North Miami
Navy Federal Credit Union —Miami, FL
- $20.82 - $24.19 an hour
- Online Application
- Research
- Office
- Communication skills
- Referral program
Service Desk Admin I
Space Coast Credit Union —Miramar, FL
- $46,130 - $48,847 a year
- Call employer
- Hybrid work
- Pass drug screening
- US work authorization
- Experience equivalent to degree accepted
- Health savings account
- Disability insurance
Quick Apply
3d
Compliance Specialist I
Space Coast Credit Union —Miramar, FL
- $24.74 - $26.20 an hour
- Monday to Friday
- Hybrid work
- Pass drug screening
- Office
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
6d
AVP, Human Resources
Space Coast Credit Union —Miramar, FL
- $131,250 - $178,290 a year
- OSHA
- 5 years
- HIPAA
- Health savings account
- Disability insurance
Quick Apply
Business Relationship Specialist
Publix Employees Federal Credit Union —Hialeah, FL
- Hybrid work
- Clean driving record
- Computer literacy
- Writing skills
- Profit sharing
- Paid holidays
Quick Apply
10d
Info Systems Technician II
Space Coast Credit Union —Miramar, FL
- $66,650 - $70,583 a year
- Monday to Friday
- Pass drug screening
- Mid-level
- 3 years
- Health savings account
- Disability insurance
Quick Apply
Info Systems Technician I
SPACE COAST CREDIT UNION —Miramar, FL
- $58,510 - $61,962 a year
- Weekends as needed
- Pass drug screening
- Mid-level
- 3 years
- Health savings account
- Disability insurance
Quick Apply
Member Service Rep
BrightStar Credit Union —Hollywood, FL
- $22 - $25 an hour
- Weekends as needed
- Bachelor of Science
- Office
- High school diploma or GED
- Health savings account
- Health insurance
Credit Solutions Assoc I - Miramar
Space Coast Credit Union —Miramar, FL
- $22.18 - $23.48 an hour
- Monday to Friday
- Hybrid work
- Spanish
- Sales
- Pass drug screening
- Health savings account
- Disability insurance
Quick Apply
Teller/Customer Service Calle Ocho Branch
Space Coast Credit Union —Miami, FL
- $17.91 - $18.97 an hour
- Monday to Friday
- Spanish
- Pass drug screening
- English
- Health savings account
- Disability insurance
Quick Apply
Member Engagement Specialist
Educational Federal Credit Union —Miami, FL
- Mid-level
- 3 years
- High school diploma or GED
- Paid holidays
- Tuition reimbursement
Quick Apply
Accounting Clerk
Educational Federal Credit Union —Miami, FL
- Full-time
- Background check
- Writing skills
- Research
- Paid holidays
- Disability insurance
Quick Apply
13d
Teller - Floater Miami Dade
TROPICAL FINANCIAL CREDIT UNION —Hialeah, FL
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- Word processing
- Profit sharing
- Paid holidays
Quick Apply

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Member Experience Representative - Contact Center

Dade County Federal Credit Union -
Doral, FL

Quick Apply

Job Details

$22.60 an hour

Benefits

Life insurance
Retirement plan

Qualifications

Customer communication
Financial sales
Math
Desktop applications
Credit union experience
Banking regulatory compliance

Full Job Description

Member Experience Representative - Main Branch - Contact Center

Location:

1500 NW 107th Avenue, Miami, FL. 33172

Pay:

$22.60

Summary:

The Member Service Representative (MSR) will be responsible for providing quality service to our members. The MSR will seek to provide solutions to all member account related problems. This high contact person requires an ability to communicate effectively with prospective and current members and to represent the credit union in a positive and professional manner. The MSR helps to expand the member base by cross-selling products and services that meet their financial needs (i.e. PFP Life insurance).

Essential Duties & Responsibilities include:

Communicates with member and/or non-member in a professional, friendly, and efficient manner through either in-bound or out-bound calls.
Responds to and effectively resolves member service issues; escalates member issues to a higher authority, when necessary.
Provides excellent member service to current and potential members.
Handles all inquires on deposit accounts and loans including but not limited to: Visa credit cards, loans, mortgages, home equities, share certificates, retirement plans, bill payments/on-line banking, direct deposit, payroll deduction, and ATM/Debit cards.
Possess a thorough knowledge of Dade County Federal Credit Union products, services, policies and procedures
Effectively cross-sells credit union products and services (i.e. PFP Life Insurance).
Participates in helping to regularly meet or exceed established contact center service and productivity goals as established by the EVP and/or Contact Center Director
Regularly meets or exceeds established individual contact center productivity goals that include but are not limited to: abandon call rate percentage, number of calls answered, availability, average talk time, average time in “not ready”.
Complies with all Bank Secrecy Act (BSA) regulations and standards, attends all required BSA training.
Completes special projects and tasks as assigned.
Perform all other related duties as required.

Basic Knowledge/Skills/Abilities:

Excellent communication and organizational skills.
Proficient knowledge of PC applications, including but not limited to Microsoft Office (Excel, Word, and Outlook).
Must be highly motivated, flexible, and organized while being able to handle multiple projects and tasks.
Must have a thorough understanding of credit union/bank operations and all necessary credit union regulations.
Must be detailed oriented and display excellent mathematical skills.
Excellent telephone etiquette.
Must have a sales and service oriented mentality with a proven track record in these areas.
Flexible schedule to include evening and Saturday hours.

Experience:

At least 1-3 years related experience and/or training in a bank/credit union call center/branch environment.
Must have knowledge of credit union policies, procedures, regulations, and industry practices.
Fluent in the Spanish Language is desired.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Quick Apply

Refine Your Search

credit union jobs in miami fl

Member Experience Representative - Contact Center

Assistant Branch Manager- NorthShore / Miami Shores

Personal Banker- KENDALL - (Town & Country Mall)

Member Solutions Specialist

Consumer Loan Processor - (Pembroke Pines)

App Support Analyst I

Fraud Investigator I

Member Service Representative (Full-Time) - North Miami

Service Desk Admin I

Compliance Specialist I

AVP, Human Resources

Business Relationship Specialist

Info Systems Technician II

Info Systems Technician I

Member Service Rep

Credit Solutions Assoc I - Miramar

Teller/Customer Service Calle Ocho Branch

Member Engagement Specialist

Accounting Clerk

Teller - Floater Miami Dade

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