Top 17 Of student services Jobs in Middletown Oh

Student Services Advocate
Miami University —Oxford, OH
- $40,000 - $50,000 a year
- Weekends as needed
- Hybrid work
- Public speaking
- Mid-level
- Analysis skills
Sr Student Services Technician
Miami University —Oxford, OH
- $20.15 an hour
- Email
- Hybrid work
- Mid-level
- Criminal background check
- Military encouraged
3d
Sport & Facility Services Student
Miami University —Oxford, OH
- Part-time
- Criminal background check
- Military encouraged
- Organizational skills
Education Abroad Advisor
Miami University —Oxford, OH
- $44,000 - $46,000 a year
- Email
- Hybrid work
- Mid-level
- Criminal background check
- Military encouraged
Conference & Event Services Customer Service Specialist - Student Specialist
Miami University —Oxford, OH
- Part-time
- Residential
- Criminal background check
- Military encouraged
Custodial Services - Student Assistant
Miami University —Oxford, OH
- Part-time
- Criminal background check
- Military encouraged
- Entry level
Service Technician-Wright State Student Housing
Crawford Hoying —Dayton, OH
- $21 - $25 an hour
- 8 hour shift
- Sanitation
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
High School Office Assistant
Springer School and Center —Cincinnati, OH
- Email
- School experience
- High school
- Office
- Health insurance
- Dental insurance
Quick Apply
COLLEGE SUCCESS ADVISOR
Bottom Line —Dayton, OH
- $44,300 a year
- Full-time
- Up to 50% travel
- Research
- Mid-level
Quick Apply
Northeast Ohio Medical University - Academic Partnership Liaison - The Christ Hospital Health Network
The Christ Hospital Health Network —Norwood, OH
- $47,689 - $56,432 a year
- Mid-level
- 3 years
- Education
Assistant Director/Senior Assistant Director for Academic Recruitment and Outreach-2
Miami University —Oxford, OH
- $50,000 - $65,000 a year
- Email
- Hybrid work
- Public speaking
- Criminal background check
- Travel
Conference & Event Services Student Manager - Master 1 Undergraduate
Miami University —Oxford, OH
- 8 hour shift
- Background check
- Criminal background check
- Military encouraged
School Counselor - IDEA Valley View (Immediate Opening)
IDEA Public Schools —Cincinnati, OH
- $60,569 - $72,683 a year
- Weekends as needed
- School experience
- LMFT
- Classroom
- Disability insurance
- Dental insurance
School Director
SUMMIT ACADEMY MANAGEMENT —Dayton, OH
- $71,000 - $80,000 a year
- Full-time
- School experience
- Classroom
- Ability to walk for extended periods
5d
Conference & Event Services Sr. Student Manager - Master 2 Undergraduate
Miami University —Oxford, OH
- 8 hour shift
- Background check
- Mid-level
- Criminal background check
Student Outreach Specialist (Call Center/Customer Service)
Aveda Institutes, & Nurtur Salon & Spas —Loveland, OH
- $18.50 an hour
- Full-time
- High school diploma or GED
- Bachelor's degree
- Travel
- Disability insurance
- Health insurance
Quick Apply

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Sr Student Services Technician
Miami University —Oxford, OH
Knowledge of related state and federal laws, e.g. FERPA. Performs a variety of complex to advanced administrative tasks which may include coordinating student…
$20.15 an hour
3d
IT Support Technician
Cyber Fortify Solutions —Hamilton, OH
CompTIA A+ or similar certification. Help-desk, retail tech, or computer-repair experience. Reliable, punctual, and independent on-site.
$24 - $28 an hour
Quick Apply
14d

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Student Services Specialist, Placement Testing
Columbus State Community College —Columbus, OH
Provides a welcoming and friendly environment with high-quality customer service for all visitors, faculty, and staff. High School Diploma or GED.
$18.50 an hour
10d
Student Services Coordinator
Educational Service Center of Central Ohio (ESCCO)) —Columbus, OH
As a vital member of our administrative team, the Student Services Coordinator guided by local needs and the Ohio Operating Standards for the Education of…

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Student Services Advocate

Miami University -
Oxford, OH

Apply Now

Job Details

Full-time
$40,000 - $50,000 a year

Qualifications

Public speaking
Mid-level
Analysis skills
Presentation skills
1 year
Communication skills

Full Job Description

Job Title

Student Services Advocate

Department

EMSS One Stop Customer Service

Worker Type

Regular

Pay Type

Salary

Position Salary Minimum

$40,000

Position Salary Maximum

$50,000

Salary will be commensurate with the level of the position, education, and experience.

Scheduled Weekly Hours

Benefit Eligible

Yes

Screening Date

2026-06-29

Job Description Summary

The Student Services Advocate provides high-level, front-line comprehensive services and outreach to students and families with the highest standard of customer service, empathy, and accuracy. Operating within a fast-paced, high-volume environment, this role utilizes advanced problem-solving skills and a deep knowledge of university policies to resolve inquiries related to registration, billing, and student financial assistance. The Advocate acts as a central resource, ensuring a seamless, holistic student experience from enrollment through graduation.

Job Description

Customer Service & Holistic Advising

Delivers exceptional, student-centered customer service and complex problem resolution via phone, email, virtual meetings, and in-person interactions.
Counsels students and families regarding financial aid packages, billing statements, payment plans, and registration processes.
Serves as a dedicated liaison and advocate for students navigating complex university systems, collaborating with campus partners to resolve intricate issues.
Maintains a welcoming, inclusive environment for a diverse population of students, parents, staff, and external stakeholders.

Enrollment & Records Management

Accurately processes registration forms, schedule changes, independent study requests, enrollment verifications, and academic transcripts.
Maintains an in-depth understanding of divisional policies, university regulations, withdrawal procedures, and re-enrollment processes.
Ensures strict compliance with the Family Educational Rights and Privacy Act (FERPA) and other federal, state, and institutional regulations.

Outreach & Communications

Develops and delivers engaging presentations to prospective/current students, families, and university staff regarding One Stop services.
Supports university outreach initiatives targeted toward specific student populations to promote retention and financial literacy.
Contributes to digital communication efforts, including reviewing and updating website content and knowledge-base documentation.

Administration & Special Projects

Manages case records, tracking interactions and resolution metrics within the university’s ticketing/CRM system.
Represents the One Stop on university-wide committees and serves as a designated liaison to specific academic or administrative departments.
Stays current on evolving federal, state, and institutional policies affecting student financial aid and higher education billing.
Performs other duties and special projects as assigned.

Qualifications

Minimum Qualifications

Education & Experience:
- Bachelor’s degree; OR
- Associate degree plus at least one (1) year of full- or part-time experience in a customer-centric field; OR
- High school diploma/GED plus at least two (2) years of full-time experience in a customer-centric field.

Preferred Qualifications

Direct experience working in a higher education setting, specifically within student financial aid, registration, or student accounts/billing.
Familiarity with Miami University’s institutional structure, academic divisions, and campus resources.
Experience utilizing student information systems (e.g., Banner) and customer relationship management (CRM) software.

Required Knowledge, Skills, and Abilities

Service Excellence: Ability to assist students and families graciously, efficiently, and accurately under pressure.
Communication: Exceptional oral, written, and active-listening communication skills.
Problem Solving: Strong analytical and critical-thinking skills to resolve ambiguous or complex student issues.
Public Speaking: Comfort and proficiency in presenting to both small and large groups.
Project Management: Demonstrated ability to manage independent projects, multitask, and meet deadlines.
Interpersonal Skills: Proven ability to communicate and interact effectively with individuals of all ages and diverse socioeconomic and cultural backgrounds.
Availability: Ability to work flexible hours, including occasional evenings and weekends, and attend off-campus university functions as required (minor travel may be necessary).

Technical Proficiency: Working knowledge of Google Workspace and Microsoft Office Suite.

Additional Position Information (if applicable)

Required Application Documents

resume and cover letter

Special Instructions (if applicable)

none

Additional Information

A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

This organization participates in E-Verify.

Remote Work
For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.

Reasonable Accommodations
Requests for reasonable accommodations for disabilities related to employment should be directed to [email protected] or 513-529-3560. Questions and follow-ups regarding requests should also be directed here.

Miami University Values Statement
Miami University is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.

For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.

Equal Opportunity/Affirmative Action Statement
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to [email protected] or 513-529-3560.

Clery Act
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at 513-529-2223.

Labor Law Posters for Applicants

Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information.

Apply Now

Refine Your Search

of student services jobs in middletown oh

Student Services Advocate

Sr Student Services Technician

Sport & Facility Services Student

Education Abroad Advisor

Conference & Event Services Customer Service Specialist - Student Specialist

Custodial Services - Student Assistant

Service Technician-Wright State Student Housing

High School Office Assistant

COLLEGE SUCCESS ADVISOR

Northeast Ohio Medical University - Academic Partnership Liaison - The Christ Hospital Health Network

Assistant Director/Senior Assistant Director for Academic Recruitment and Outreach-2

Conference & Event Services Student Manager - Master 1 Undergraduate

School Counselor - IDEA Valley View (Immediate Opening)

School Director

Conference & Event Services Sr. Student Manager - Master 2 Undergraduate

Student Outreach Specialist (Call Center/Customer Service)

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