Top 14719 Experience manager Jobs in Minneapolis, Mn

Transit Operations Manager
Southwest Transit —Eden Prairie, MN
- $92,000 - $138,000 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
- Health savings account
- AD&D insurance
Community Association Manager
Cities Management —Minneapolis, MN
- $57,000 - $72,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Director of Consulting Services
Analytics Consulting LLC —Chanhassen, MN
- $90,000 - $125,000 a year
- Full-time
- 5 years
- Bachelor's degree
- In-person
- Health insurance
- Dental insurance
Quick Apply
22h
Director of Operations
Ostbye & Anderson —Plymouth, MN
- $90,000 - $120,000 a year
- Full-time
- Background check
- 7 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
7d
Operations Manager
Waldoch Crafts, Inc. —Forest Lake, MN
- From $100,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
Community Association Manager
Associa Minnesota —Brooklyn Park, MN
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Community Action Team Coordinator
Minneapolis Park and Recreation Board —Minneapolis, MN
- $41.14 - $48.59 an hour
- Online Application
- Background check
- Clean driving record
- Customer service
- Paid parental leave
- Paid holidays
2d
Parking General Manager
Horizon Hospitality —Bloomington, MN
- $75,000 - $90,000 a year
- Weekends as needed
- Background check
- Clean driving record
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
8d
Reservations Manager - Hilton Minneapolis
Hilton —Minneapolis, MN
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
12d
Manager, Community Education Programs - (2026-2027) - Adult Education
Minneapolis Public Schools —Minneapolis, MN
- $101,481 - $126,736 a year
- Extended hours
- Customer service
- 5 years
- Research
- Health savings account
- Health insurance
Behavioral Health Project Manager - Remote
Optum —Eden Prairie, MN
- $72,800 - $130,000 a year
- Full-time
- Remote
- Pass drug screening
- Mid-level
- Bachelor's degree
1d
Organizational Change Manager
Digineer, Inc. —Minneapolis, MN
- $82,000 - $185,000 a year
- Full-time
- Senior level
- Leadership
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Regional Manager
Great Day Improvements: A Family of Brands —Minneapolis, MN
- $150,000 - $300,000 a year
- Online Application
- 8 years
- Bachelor's degree
- Mentoring
- Disability insurance
- Health insurance
1d
District Loss Prevention Mgr
HomeGoods —Roseville, MN
- $95,800 - $122,100 a year
- Full-time
- Entry level
- Health savings account
- Paid holidays
12d
Manager of Customer Experience
Trafera, LLC —Arden Hills, MN
- $95,000 - $120,000 a year
- Google Workspace
- Marketing
- 3 years
Front Office Manager
Sheraton Minneapolis West —Hopkins, MN
- $60,000 - $82,000 a year
- Full-time
- Inventory management
- Mid-level
- Hotel
- Free parking
- Paid jury duty
Quick Apply
Property Manager
Sentinel Management Company —Golden Valley, MN
- $70,000 - $100,000 a year
- Full-time
- Background check
- OSHA
- 8 years
- Health insurance
- Dental insurance
Quick Apply
14d
Manager of Customer Experience
Trafera LLC —Arden Hills, MN
- $95,000 - $120,000 a year
- Google Workspace
- Marketing
- 3 years
Quick Apply
Senior Manager, Learning and Development
Gradian Thermal Solutions —Maple Grove, MN
- $130,000 - $150,000 a year
- Full-time
- Continuous improvement
- Senior level
- Leadership
- Health savings account
- Paid holidays
Quick Apply
1d
TPS Client Advocacy and Events Manager
U.S. Bank National Association —Minneapolis, MN
- $133,365 - $156,900 a year
- Full-time
- Mid-level
- Master's degree
- Analysis skills
- Paid holidays
- Disability insurance

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Transit Operations Manager

Southwest Transit -
Eden Prairie, MN

Apply Now

Job Details

Full-time
$92,000 - $138,000 a year

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Pension plan
Employee assistance program
Vision insurance
Professional development assistance
Life insurance

Qualifications

Route planning software
Spatial analysis
Geographic analysis
Data analysis reporting
Team leadership
Coaching
Mapping software
Metrics Reporting
Transportation planning (urban planning)
Team development
Bachelor's degree
Mentoring
Procurement contract management
Contracts
Data collection
Project contract management
Data analytics technologies

Full Job Description

Job Summary

The Transit Operations Manager manages daily transit operations, ensuring safe, reliable, and efficient service. This role leads the transit fleet's lifecycle, oversees dispatch workflows, manages driver contracts, and directs long-term transit planning and network development. The ideal candidate maintains operational efficiency, optimizes fleet uptime, and designs service routes to meet community needs

SouthWest Transit is an award-winning Transit agency serving the SouthWest Twin Cities area through bus, on-demand rideshare, and shuttle services. The agency is committed to serving the needs of their customers through diverse and innovative transit solutions that build community and connect customers from where they are to where they want to go.

Mission:
We provide a premium experience for the southwest Twin Cities through safe, reliable, and cost-effective transit that builds community and connects our customers from where they are to where they want to go.

Vision:
SouthWest Transit is the leading provider of innovative transit solutions that improve livability and enhance economic opportunity in the communities we serve.

Essential Duties & Responsibilities

Lead, coach, and develop a team of dispatch, customer experience, and transit ops staff to ensure continuous communication and smooth daily operations.
Manage daily transit operations ensuring system-wide adherence to commission-approved KPIs.
Lead the Transit Planner in designing, analyzing, and optimizing transit routes, timetables, and service schedules.
Analyze ridership trends and operational data to improve service efficiency, enhance the rider experience, and identify service gaps and expansion opportunities.

Prepare operational reports, service performance metrics, and grant proposals for transit development funding.
Partner with internal departments, vendors, and external stakeholders to improve public transit services and implement new technologies.
Manage and/or partner on comprehensive new-hire training programs focused on safety, equipment operation, and customer experience.
Assist in incident investigations, respond to difficult and sensitive issues, identify and report findings and take necessary corrective action.
Manage budgets, staffing resources, and operational priorities while continuously identifying opportunities for process improvement.
Manage the accurate collection, verification, and timely submission of monthly and annual reports to the FTA National Transit Database, MnDot, MetCouncil, the SWT Commission and others as needed.
Work with cross functional teams to map the customer journey, identifying pain points and opportunities for improvement across all touchpoints.
Oversee service design and execution.
Develop and implement short- and long-term operational strategies that align with agency goals and community needs. Guide long-range transit planning, service standards, and network development.
Monitor and improve on-time performance, productivity, service reliability, customer satisfaction, and operational efficiency. Utilize data analytics to support operational decision-making and continuous process improvement.
Prepare and manage driver ops operating budgets, and monitor expenditures to identify cost-saving opportunities.
Collaborate with the Safety and Risk Specialist to minimize incidents and improve safety.
Be the liaison between SWT and the driver contractors.
Oversee the collection and analysis of customer feedback from various channels including social media, surveys, focus groups, etc..
Identify, partner, and execute on opportunities for enhancing customer experience from loyalty programs to appreciation events.
Fleet Management
- Oversee the end-to-end lifecycle of transit vehicles, including capital planning, procurement, deployment, and disposal.
- Manage fleet performance metrics, fuel consumption, and operational costs using maintenance management software.
- Ensure all vehicles comply with federal, state, and local safety and regulatory standards.
All other duties as assigned

Minimum Qualifications

Bachelor’s Degree in Urban and Regional Planning, Public Administration, or other related field
5-7 years progressively responsible experience in public transportation system with at least 3 years leading teams
Proven ability to lead and mentor teams
Strong proficiency in scheduling, routing, and mapping software
Experience with transit scheduling and run-cutting software, micro-transit operations, transit performance analytics and reporting, geo-spatial analysis, and contract management
Embraces SWT values of Purpose, Integrity, Continuous Learning, Innovation, Belonging and Accountable
Strong understanding of GTFS and transit data standards, transit funding and grant administration

Preferred: Expertise in Federal Transit Administration (FTA) regulations

This role is 100% in office.
SouthWest Transit participates in E-Verify. Upon job acceptance, candidate will be required to complete an I-9 form and provide documentation to verify identity and employment eligibility.

Physical Demands & Working Conditions

Work is indoors in a normal office environment. Occasional lifting of thirty pounds or less is required. Requires a high attention to detail or deadlines between 45% and 70% of the time. A typical workday involves about 85% of the time spent sitting and about 50% or more of the time using a keyboard. However, this varies depending on the season. A significant amount of time is spent handling paper and maintaining files.

Apply Now

Refine Your Search

experience manager jobs in minneapolis, mn

Transit Operations Manager

Community Association Manager

Director of Consulting Services

Director of Operations

Operations Manager

Community Association Manager

Community Action Team Coordinator

Parking General Manager

Reservations Manager - Hilton Minneapolis

Manager, Community Education Programs - (2026-2027) - Adult Education

Behavioral Health Project Manager - Remote

Organizational Change Manager

Regional Manager

District Loss Prevention Mgr

Manager of Customer Experience

Front Office Manager

Property Manager

Manager of Customer Experience

Senior Manager, Learning and Development

TPS Client Advocacy and Events Manager

I want to receive the latest job alert for experience manager in minneapolis, mn

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