Top 10 Ccna Jobs in Minooka, Il

T3 Service Desk Engineer
WEBIT Services —Naperville, IL
- $80,000 - $120,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- AWS
- AD&D insurance
- Disability insurance
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Tier 3 Field Services Engineer
WEBIT Services —Naperville, IL
- $80,000 - $120,000 a year
- Full-time
- Hybrid work
- Computer science
- Azure
- Computer Science
- AD&D insurance
- Disability insurance
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IT Engineer - Network & Security
PTMA Financial Solutions —Naperville, IL
- $120,000 - $130,000 a year
- Full-time
- Hybrid work
- Office
- Travel
- US work authorization
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5d
Tier II Engineer
Proven Business Systems LLC —Naperville, IL
- $45,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Up to 50% travel
- Ability to walk for extended periods
- Paid parental leave
- AD&D insurance
Tier II Field Engineer
Proven Business Systems LLC —Tinley Park, IL
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid parental leave
- AD&D insurance
Senior Network Security Engineer
City of Naperville, Illinois —Aurora, IL
- $102,568.96 - $112,825.86 a year
- Full-time
- Computer Science
- Driver's License
- Supervising experience
- Health insurance
- Dental insurance
Traveling I.T Support Analyst
Chemtrade —United States
- $80,000 - $85,000 a year
- Full-time
- Mid-level
- 3 years
- Travel
- Health insurance
- Dental insurance

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Operations Support Specialist
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T3 Service Desk Engineer

WEBIT Services -
Naperville, IL

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Job Details

Full-time
$80,000 - $120,000 a year

Benefits

AD&D insurance
Disability insurance
Health insurance
Unlimited paid time off
Dental insurance
401(k)
Employee assistance program
Vision insurance
Life insurance

Qualifications

Non-technical user support
Customer communication
Network hardware support
Customer relationship building
Linux support
Public Cloud
Windows
Network infrastructure
Hyper-V
Managing clients in a customer support role
Cloud service support
WAN
Server virtualization
Cross-functional collaboration
Customer service problem-solving
Linux administration

Full Job Description

Job Summary:

WEBIT Services is building a Candidate Pipeline for the Tier 3 Service Desk Engineer Position. Please apply to be considered when the position opens.

As a Tier 3 Service Desk Engineer, you will serve as the highest level of technical support within our service desk team. You will handle complex technical issues, provide expert guidance, and collaborate with other IT professionals to ensure the delivery of superior IT services. Your role will involve troubleshooting advanced issues, mentoring junior staff, and participating in project work.

Key Responsibilities:

Advanced Technical Support: Resolve complex technical issues escalated from Tier 1 and Tier 2 support, ensuring timely and effective resolution, including but not limited to:
- Virtualization: VMware & Hyper-V
- Backup systems and Storage
- Network and Security (Firewall Systems, Router and Switches etc.)
- Active Directory and O365 Administration

System Administration: Perform advanced system administration tasks, including server management, network configuration, and security implementations on Windows Servers 2008-2022 (AD, AZURE AD, DNS, DHCP, Online Exchange/ 0365)
Project Participation: Collaborate with project teams to design, implement, and manage IT projects for clients.
Mentorship and Training: Provide guidance and training to Tier 1 and Tier 2 support staff, fostering a culture of continuous learning and improvement.
Client Interaction: Communicate effectively with clients to understand their technical needs, provide updates, and ensure satisfaction with services rendered.
Documentation: Maintain detailed and accurate documentation of technical solutions, procedures, and client interactions.
Proactive Maintenance: Conduct regular system audits, performance tuning, and preventive maintenance to ensure optimal system performance and reliability.
Incident Management: Lead the response to major incidents, including identification, resolution, and post-incident review to prevent recurrence.
Security: Implement and manage security measures to protect client data and systems from threats and vulnerabilities.

Qualifications:

Experience in a technical support role, with at least 2 years in a Tier 3 or senior support capacity.
Certifications: Relevant industry certifications such as MCSE, CCNA, ITIL, or similar are highly desirable.
Technical Skills: Proficient in Windows and Linux server administration, networking (LAN/WAN), virtualization (VMware, Hyper-V), cloud services (AWS, Azure), and security best practices.
Problem-Solving: Strong analytical and problem-solving skills with the ability to handle complex technical issues independently.
Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
Customer Service: Strong commitment to providing exceptional customer service and maintaining client relationships.
Team Player: Ability to work collaboratively within a team environment and share knowledge effectively.

Requirements

Experience in a technical support role, with at least 2 years in a Tier 3 or senior support capacity.
Certifications: Relevant industry certifications such as MCSE, CCNA, ITIL, or similar are highly desirable.

Technical Skills: Proficient in Windows and Linux server administration, networking (LAN/WAN), virtualization (VMware, Hyper-V), cloud services (AWS, Azure), and security best practices.
Problem-Solving: Strong analytical and problem-solving skills with the ability to handle complex technical issues independently.
Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
Customer Service: Strong commitment to providing exceptional customer service and maintaining client relationships.
Team Player: Ability to work collaboratively within a team environment and share knowledge effectively.

Benefits

Benefits:

Company-paid Day-1 Health Insurance for employee
Company-paid AD&D Insurance
Company-paid LTD & STD Insurance
Unlimited PTO
Employee Assistance Program
Dental Insurance
Vision Insurance
401k
Life Insurance

Additional Information:

Position Type: Full time, salaried
Salary Range: $85,000 - $110,000/yr
Unlimited PTO Eligibility: After 90 days
Employee Ownership Eligible after 1 year of service

Quick Apply

Refine Your Search

ccna jobs in minooka, il

T3 Service Desk Engineer

Tier 3 Field Services Engineer

IT Engineer - Network & Security

Tier II Engineer

Tier II Field Engineer

Senior Network Security Engineer

Traveling I.T Support Analyst

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