Top 113 Education technology computer technician Jobs in Mississippi

Business Analyst/Help Desk - Government Assistance Programs
Luna Data Solutions, Inc. —Jackson, MS
- $50 - $58 an hour
- Contract
- Hybrid work
- Background check
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
McDonald's OTP - Operations Technology Professional - McDonald's
JRM Enterprises - McDonald's —Greenwood, MS
- $17 - $20 an hour
- Part-time
- Background check
- Customer service
- Restaurant management
- Health insurance
- Dental insurance
Quick Apply
Network Data Comm Analyst
Leidos —Stennis Space Center, MS
- $50,700 - $91,650 a year
- Full-time
- Mid-level
- Windows
- Bachelor's degree
4d
Field Services Specialist - Mississippi / Louisiana Area
NRT Technology Corp. —Gulfport, MS
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Education Technology Computer Technician
Vicksburg-Warren School District —Vicksburg, MS
- $30,599 - $51,540 a year
- Weekends as needed
- School experience
- Mid-level
- Office
2d
IT Support Technician
Atmos Energy —Flowood, MS
- Full-time
- Computer literacy
- Mid-level
- Office
3d
Epic Principal Trainer
CVS Health —Mississippi
- $64,890 - $158,620 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Organizational skills
- Health insurance
- Dental insurance
IT Support Technician 1
Morris & Dickson Co. —Olive Branch, MS
- Full-time
- Office
- Windows
- Microsoft Office
- Health savings account
- Paid holidays
Quick Apply
Information Technology (IT) Specialist
Cook Medical Supply —Brandon, MS
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
3d
IT Support Analyst
Cosmich Simmons & Brown PLLC —Jackson, MS
- Full-time
- Computer Science
- Heavy lifting
- Ability to walk for extended periods
IT Software Support Specialist
Southern Tire Mart, LLC —Columbia, MS
- Windows
- Analysis skills
- Training & development
IT Support Specialist
Marmon Industrial Energy and Infrastructure —Pearl, MS
- Email
- Azure
- ERP systems
- Mid-level
Quick Apply
PC/Network Specialist
Mississippi University for Women —Columbus, MS
- Full-time
- Background check
- Computer science
- Computer Science
Epic Senior Principal Trainer
CVS Health —Mississippi
- $83,430 - $222,480 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Continuous improvement
- Health insurance
- Dental insurance
Technical Support Specialist - Jackson, MS
Canopy Children's Solutions —Jackson, MS
- Computer Science
- Mid-level
- Windows
- Wellness program
- 403(b) matching
Quick Apply
PC Tech I
Pomeroy —Pascagoula, MS
- $28 an hour
- Full-time
- Customer service
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
6d
IT Service Desk Support
Southern Tire Mart, LLC —Columbia, MS
- On call
- Mid-level
- Windows
- Travel
Technical Support Specialist (Temporary) - Jackson, MS
Canopy Children's Solutions —Jackson, MS
- Temporary
- Computer Science
- Windows
- Driving
- Wellness program
- 403(b) matching
Quick Apply
7d
IT Communications Support Technician
Hinds County, Mississippi —Hinds County, MS
- From $50,133 a year
- Full-time
- Writing skills
- English
- Mid-level
IT Support Specialist (Corelle Brands)
Anchor Hocking —Byhalia, MS
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
14d

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education technology computer technician jobs near mississippi

Business Analyst/Help Desk - Government Assistance Programs

Luna Data Solutions, Inc. -
Jackson, MS

Quick Apply

Job Details

Contract
$50 - $58 an hour
4 days ago

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance

Qualifications

Defect resolution root cause analysis
Problem management
Root cause analysis
Associate's degree
Cross-functional communication

Full Job Description

Role: Business Analyst (Help Desk & Data Conversion Support) – Government Assistance Programs

Location: Remote position (U.S.) with required onsite training in Jackson, Mississippi for the first 6 weeks at the following address: 200 South Lamar St Jackson Mississippi 39201 NOTE: Any travel/lodging costs incurred by non-local candidates will be the responsibility of the candidate.

Contract Type: Long-Term, Multi-Year Contract

Position Overview:

We are seeking an experienced Business Analyst to support a long-term, multi-year engagement. This role will serve as the primary point of contact for end users experiencing help desk-related issues and will play a critical role in supporting business operations for a large-scale data conversion project.

The ideal candidate will have strong analytical and troubleshooting skills, experience supporting users in a benefits eligibility environment, and the ability to effectively communicate with both business stakeholders and technical teams.

Key Activities/Responsibilities:

Serve as the primary point of contact for users experiencing help desk and system-related issues.
Diagnose software and system problems and provide timely resolution to user inquiries.
Perform manual data manipulation and correction activities when required to support business operations.
Review, document, and resolve incidents submitted through JIRA, email, spreadsheets, and other support channels.
Receive, document, prioritize, track, and manage support requests received via phone, email, and chat portals.
Collaborate with DHS program areas and technical teams to identify and address business and information technology needs.
Identify recurring or complex issues and escalate them appropriately to supervisors or managers.
Maintain detailed incident documentation to support issue resolution, trend analysis, and future system enhancements.
Apply critical thinking and root cause analysis techniques to troubleshoot and resolve user-reported problems.
Communicate clearly and professionally with users, including those experiencing frustration or service disruptions.

Required Qualifications:

Minimum 5 years of experience working with automated systems used to determine benefits for SNAP, TANF, or Employment & Training (E&T) programs.
Minimum of an Associate degree from an accredited institution.
Experience supporting users in a help desk, business analyst, or application support capacity.
Strong verbal and written communication skills.
Demonstrated ability to analyze issues, identify root causes, and document resolutions.

Preferred Qualifications (not required)

Experience using JIRA or similar ticketing/change management systems.
Proficiency with Microsoft Windows applications and tools.
Certified Professional Business Analyst (CPBA) or related business analysis certification.
Experience working with government agencies, particularly DHS program areas.

What We Offer

Long-term project stability through a multi-year contract engagement.
Opportunity to support a high-impact data conversion initiative.
Remote work flexibility following the required onsite training period.
Collaborative environment working with business and technical stakeholders.

If you have experience supporting benefits eligibility systems and enjoy solving complex business and technical issues, we encourage you to apply.

Luna Data Solutions, Inc. (LDS) provides equal employment opportunities to all employees. All applicants will be considered for employment. LDS prohibits discrimination and harassment of any type regarding age, race, color, religion, sexual orientation, gender identity, sex, national origin, genetics, protected veteran status, and/or disability status. A fingerprinting background check is required for this role.

Pay: $50.00 - $58.00 per hour

Benefits:

Dental insurance
Health insurance
Life insurance
Vision insurance

Work Location: Hybrid remote in Jackson, MS 39201

Quick Apply

Refine Your Search

education technology computer technician jobs in mississippi

Business Analyst/Help Desk - Government Assistance Programs

McDonald's OTP - Operations Technology Professional - McDonald's

Network Data Comm Analyst

Field Services Specialist - Mississippi / Louisiana Area

Education Technology Computer Technician

IT Support Technician

Epic Principal Trainer

IT Support Technician 1

Information Technology (IT) Specialist

IT Support Analyst

IT Software Support Specialist

IT Support Specialist

PC/Network Specialist

Epic Senior Principal Trainer

Technical Support Specialist - Jackson, MS

PC Tech I

IT Service Desk Support

Technical Support Specialist (Temporary) - Jackson, MS

IT Communications Support Technician

IT Support Specialist (Corelle Brands)

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