Top 42 Games support technician Jobs in Missouri

Customer Success Supervisor - MO
Primero Games —O'Fallon, MO
- From $23 an hour
- Full-time
- Microsoft Excel
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
5d
Commercial HVAC/R Service Technician
Helios HVACR Services —Kirkwood, MO
- Up to $45 an hour
- Weekends as needed
- Background check
- Computer literacy
- Mid-level
- Fuel card
- Paid holidays
Quick Apply
Commercial HVAC/R Service Technician
Helios HVACR Services —Florissant, MO
- Up to $45 an hour
- Weekends as needed
- Background check
- Computer literacy
- Mid-level
- Fuel card
- Paid holidays
Quick Apply
Commercial HVAC/R Service Technician
Helios HVACR Services —Maryland Heights, MO
- Up to $45 an hour
- Weekends as needed
- Background check
- Computer literacy
- Mid-level
- Fuel card
- Paid holidays
Quick Apply
Registered Behavior Technician (RBT) | Small Caseloads | Guaranteed Hours | No Weekends
Success On The Spectrum —Lees Summit, MO
- Up to $22 an hour
- Part-time
- Clinic
- Driver's License
- Criminal background check
- Paid training
- Continuing education credits
Quick Apply
Quality Control Tech 3rd shift-St. Louis. MO.
dsm-firmenich —St. Louis, MO
- Computer literacy
- Mid-level
- Analysis skills
- Health insurance
- Paid time off
Quick Apply
Registered Behavior Technician (RBT) | Small Caseloads | Guaranteed Hours | No Weekends
Success On The Spectrum —Pleasant Valley, MO
- Up to $22 an hour
- Part-time
- Clinic
- Driver's License
- Criminal background check
- Paid training
- Continuing education credits
Quick Apply
Commercial HVACR Service Technician
Helios HVACR Services —Poplar Bluff, MO
- Up to $45 an hour
- Weekends as needed
- Background check
- Computer literacy
- Mid-level
- Fuel card
- Paid holidays
Quick Apply
Commercial HVAC/R Service Technician
Helios HVACR Services —Joplin, MO
- Up to $45 an hour
- Weekends as needed
- Background check
- Computer literacy
- Mid-level
- Fuel card
- Paid holidays
Quick Apply
Automotive Technician
Tom's Auto —Columbia, MO
- $25 - $35 an hour
- Full-time
- In person
- Dealership
- Fair chance
- In-person
- Paid training
- Paid holidays
Quick Apply
Field Manager, Safe and Secure
Carvana —Kansas City, MO
- Nights as needed
- Background check
- English
- 3 years
- Wellness program
- Health insurance
Quick Apply
Area Manager
GridHawk LLC —Independence, MO
- Full-time
- Background check
- Ability to walk for extended periods
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Games Support Technician
Dave & Buster's —St. Louis, MO
- $15.00 - $16.50 an hour
- Part-time
- 18 years or older
- Merchandising
- Restaurant
- Health insurance
- Dental insurance
AV Technician | Part-Time | Chaifetz Arena
Oak View Group —St. Louis, MO
- $30 an hour
- Part-time
- University
- Cleaning
- Communication skills
- 401(k)
- 401(k) matching
3d
Customer Service Clerk -Part Time/Evening Shift
Old Dominion Freight Line —Saint Charles, MO
- Part-time
- Office
- High school diploma or GED
- Communication skills
- Wellness program
- Disability insurance
12d
Entry Level Slot Technician - Evenings
Hollywood Casino St. Louis —St. Louis, MO
- From $20 an hour
- Full-time
- Computer literacy
- English
- 21 years or older
- Health insurance
- Paid time off
Service Billing Specialist
Murphy Company —St. Louis, MO
- Mid-level
- Office
- Administrative experience
- Profit sharing
- Wellness program
Quick Apply
Games/ Mobility Technician - St. Louis Area
VENU+ —St. Louis, MO
- Weekends as needed
- Mid-level
- 3 years
- Driver's License
Quick Apply
Surveillance Operator II/Surveillance Shift Supv
St. Jo Frontier Casino —Saint Joseph, MO
- Management
- Computer literacy
- Mid-level
Quick Apply
Quality Technician - SRC Technologies Group
SRC Technologies Group —Springfield, MO
- Full-time
- Schematics
- Mid-level
- Hand tools
- Paid holidays
- Health insurance
Quick Apply

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Customer Success Supervisor - MO

Primero Games -
O'Fallon, MO

Quick Apply

Job Details

Full-time
From $23 an hour
5 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Life insurance

Qualifications

Staff supervision
Microsoft Excel
Technical support via phone
Customer returns handling
Team supervision
Interpersonal skills
Phone communication
Customer service
Spreadsheets
SAP
Moving
Cross-selling
Continuous improvement
Quality control
Dollies
Productivity software
HubSpot
Account management

Full Job Description

The Customer Success Supervisor ensures customers receive maximum value from their purchases by promoting customer satisfaction, strengthening relationships, and supporting successful product utilization. This role partners closely with Customer Success, Service & Support, and Sales teams to deliver an exceptional customer experience while overseeing branch operations, order fulfillment, and staff supervision.

This is an exciting opportunity for a customer-focused professional who thrives on solving problems, supporting others, and making a meaningful impact on both customer success and company growth.

Key Responsibilities

Facilities & Safety

Open and close the office and operate showroom equipment.
Maintain a safe, clean, and organized facility.
Ensure showroom products are clean, functional, and customer ready.
Support and coordinate branch events for customers and employees.
Oversee daily operations including mail distribution, bank deposits, shipping and receiving.
Order and maintain office, janitorial, and breakroom supplies.
Conduct and document monthly safety inspections and escalate concerns as needed.
Maintain first aid supplies and required employment law postings.
Coordinate facility inspections, maintenance, and repairs.

Team Supervision

Lead and supervise support staff, including delivery technicians, order fulfillment staff, and support technicians.
Manage employee timecards, PTO, task assignments, and training.
Train employees on internal systems and processes, including SAP and HubSpot.
Ensure staff have the tools, equipment, resources, and training needed to perform their roles effectively.
Provide performance-related feedback to the branch manager.

Sales Support & Customer Success

Process sales orders, deliveries, invoicing, shipping, and other related customer transactions.
Assist customers with questions, requests, and concerns and escalating issues when necessary.
Enter, maintain, and regularly update customer information in HubSpot, ensuring current contact information for owners, customers, service technicians, sales representatives, and accounting remain accurate and current.
Review and share with the sales team the weekly territory sales goals compared to invoicing progress in SAP to ensure goals will be met.
At month-end, prepare and distribute an invoice activity report to the Sales team to support customer follow-up during the following month.
Upsell parts and accessories to walk-in and call-in customers, including but not limited to paper, peripherals, chairs, etc.
Train customers on the E-Biz portal for payment processing.
Monitor aging Accounts Receivable (A/R), focusing on past due accounts and accounts due in the current month.
Conduct collection outreach to customers and participate in collection meetings.
Receive and process product returns and repairs.
Maintain current product knowledge across assigned markets.

Order Fulfillment

Oversee product pulling, preparation, and order fulfillment to ensure orders are completed accurately and efficiently.
Manage installation and updates of software and hardware for complete units.
Program boards and maintain accurate software version control.
Perform final quality assurance (QA) on cabinets, boards, and peripherals prior to shipment.
Ensure the office has the necessary technology, equipment, and resources to support software updates and programming.

Inventory Management

Submit inventory transfer requests by the 15th of each month for fulfillment the following month.
Adjust minimum stock levels based on historical sales data, current demand, and forecasted sales.
Collaborate with sales representatives and managers to ensure inventory aligns with their monthly sales forecasts.
Inspect all incoming and outgoing products, including inventory received through internal transfer.
Conduct cycle counts and submit reports for investigation and inventory adjustment as needed.
Ensure pre-programmed inventory items are maintained and updated to current software versions.

Deliveries & On-Site Support

Assist with preparing products and equipment for delivery as needed.
Provide Level 1 technical support for machines and kiosks, troubleshooting basic issues and escalating more complex issues to the appropriate team.

Experience & Qualifications

Proven customer service experience, preferably in a technology-driven environment.
Strong verbal and written communication skills, with the ability to troubleshoot and resolve issues over the phone.
Minimum of 2 years supervisory experience.
Experience with SAP, HubSpot, or similar ERP/CRM systems.
Proficiency with Microsoft Office Suite, particularly Excel.
Ability to safely move kiosks and cabinets weighing up to 400 pounds using an appliance dolly.
Reliable, self-motivated, and able to effectively prioritize in a dynamic environment.
Proactive problem solver with a strong focus on customer success, operational efficiency, and continuous improvement.

Note: This job description outlines the primary responsibilities and qualifications of the position and is not intended to encompass all duties that may be required. Management reserves the right to assign additional duties and responsibilities as business needs dictate.

Pay: From $23.00 per hour

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Application Question(s):

This position requires safely moving machines weighing up to 400 pounds using an appliance dolly. Are you able to safely perform this job function, with or without reasonable accommodation?
Do you have CRM and/or HubSpot experience?
Are you proficient with MS Office, particularly Excel?

Location:

O'Fallon, MO 63366 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

games support technician jobs in missouri

Customer Success Supervisor - MO

Commercial HVAC/R Service Technician

Commercial HVAC/R Service Technician

Commercial HVAC/R Service Technician

Registered Behavior Technician (RBT) | Small Caseloads | Guaranteed Hours | No Weekends

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Registered Behavior Technician (RBT) | Small Caseloads | Guaranteed Hours | No Weekends

Commercial HVACR Service Technician

Commercial HVAC/R Service Technician

Automotive Technician

Field Manager, Safe and Secure

Area Manager

Games Support Technician

AV Technician | Part-Time | Chaifetz Arena

Customer Service Clerk -Part Time/Evening Shift

Entry Level Slot Technician - Evenings

Service Billing Specialist

Games/ Mobility Technician - St. Louis Area

Surveillance Operator II/Surveillance Shift Supv

Quality Technician - SRC Technologies Group

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