Top 26 Coffee shop Jobs in Monticello, Ny

Hospitality Manager
Main Street Farm Market Cafe —Livingston Manor, NY
- $20 - $30 an hour
- Part-time
- Hospitality
- Spanish
- Customer service
- Employee discount
Quick Apply
14d
Part-Time Barista
Wake Cup —Port Jervis, NY
- From $16 an hour
- Part-time
- Serving
- Customer service
- No experience needed
Quick Apply
3d
Retail Sales Associate- Part-time
Stewart's Shops —Wurtsboro, NY
- $17 - $18 an hour
- Weekends only
- Serving
- Quick service & fast food restaurant
- POS
- Employee discount
- Flexible schedule
Quick Apply
Team Member
Dunkin' | Southpaw —Ellenville, NY
- $15.50 - $16.50 an hour + tips
- Part-time
- Customer service
- Quick service & fast food restaurant
- Entry level
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Restaurant Manager
Dunkin' —Monticello, NY
- $55,000 - $65,000 an hour
- Full-time
- 18 years or older
- No education required
- Word processing
- Health insurance
- Dental insurance
Quick Apply
Team Member
Dunkin' | Mulholland Network —Middletown, NY
- $15.50 - $17.00 an hour
- Part-time
- Customer service
- Quick service & fast food restaurant
- Entry level
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Barista/Counter Staff
Villa Roma —Callicoon, NY
- $16 - $18 an hour
- Weekends as needed
- Spanish
- English
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
Donut Baker
Dunkin' | MPJervis —Matamoras, PA
- Part-time
- 18 years or older
- Bakery
- Quick service & fast food restaurant
- Dental insurance
- Tuition reimbursement
Quick Apply
Team Member
Dunkin' | MPJervis —Matamoras, PA
- Part-time
- Serving
- Cash register
- Quick service & fast food restaurant
- Dental insurance
- Tuition reimbursement
Quick Apply
Manager
Dunkin' | Southpaw —Pine Bush, NY
- $58,484 - $65,000 a year
- Part-time
- Background check
- Mid-level
- Quick service & fast food restaurant
- Paid time off
Quick Apply
Coffee House Team Member
WOODLOCH PINES INC —Hawley, PA
- Full-time
- Ability to stand for extended periods
- Entry level
- Resort
- Health insurance
- Dental insurance
Quick Apply
Manager
Dunkin' | MPJervis —Matamoras, PA
- Part-time
- 18 years or older
- Mid-level
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
Quick Apply
Assistant Manager
Dunkin' | MPJervis —Matamoras, PA
- Part-time
- 18 years or older
- Mid-level
- Supervising experience
- Dental insurance
- Tuition reimbursement
Quick Apply
Shift Leader
Dunkin' | MPJervis —Matamoras, PA
- Part-time
- 18 years or older
- Sales
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Manager In Training/Assistant
Dunkin' | Southpaw —Pine Bush, NY
- From $18 an hour
- Weekends as needed
- Mid-level
- Quick service & fast food restaurant
- Communication skills
- Health insurance
- 401(k)
Quick Apply

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coffee shop jobs near monticello, ny

Hospitality Manager

Main Street Farm Market Cafe
Livingston Manor, NY

Quick Apply

Job Details

Part-time | Full-time
$20 - $30 an hour
14 days ago

Benefits

Employee discount

Qualifications

Kitchen health and safety standards
Hospitality
Customer communication
Food safety management
Food service health code compliance
Food Safety Certification
Managing teams in a customer support role
Customer service
Safety regulations
Restaurant management
Employee relationship building
Managing hospitality teams
Food sanitation practices
Team development
Toast POS
Leading team collaboration initiatives
Training & development
Food service management
Hospitality management

Full Job Description

Position Summary

The Hospitality Manager is responsible for creating exceptional guest experiences while driving operational excellence throughout the café and market. This role combines front-of-house leadership, team development, service coaching, and operational management to ensure every guest receives warm, efficient, and memorable service.

The Hospitality Manager is a visible leader who sets the tone for hospitality, develops team members, resolves guest concerns, and continuously improves service standards, workflow, and profitability.

Primary Responsibilities

Guest Experience & Hospitality

· Lead by example by delivering exceptional hospitality during every shift.

· Greet and engage guests, ensuring every customer feels welcomed and appreciated.

· Resolve guest concerns immediately with professionalism and empathy.

· Monitor online reviews and customer feedback, identifying trends and implementing improvements.

· Develop strategies to increase guest satisfaction and repeat business.

· Create memorable moments that exceed guest expectations.

Operational Excellence

· Ensure smooth daily café operations with a focus on speed, quality, and consistency.

· Reduce wait times through continuous workflow improvements.

· Monitor ticket times and service bottlenecks.

· Maintain clean, organized, and inviting dining and retail spaces.

· Conduct daily facility walkthroughs using standardized checklists.

· Ensure compliance with all food safety, sanitation, and health regulations.

Team Leadership

· Recruit, train, coach, and develop hospitality-focused team members.

· Conduct daily pre-shift meetings emphasizing service standards and priorities.

· Foster a positive, respectful, and accountable workplace culture.

· Provide ongoing coaching and performance feedback.

· Recognize and reward outstanding employee performance.

Customer Service Standards

Develop and maintain standards for:

· Greeting every guest promptly

· Accurate order taking

· Food presentation

· Table maintenance

· Complaint resolution

· Guest recovery

· Farewell interactions

Financial & Operational Performance

Monitor and improve key performance indicators including:

· Guest satisfaction scores

· Online review ratings

· Ticket times

· Labor productivity

· Sales per labor hour

· Average check

· Food waste

· Retail conversion

· Repeat customer visits

Continuous Improvement

· Analyze operational data to identify inefficiencies.

· Recommend improvements in staffing, scheduling, workflows, and customer flow.

· Collaborate with ownership on menu engineering, merchandising, and service enhancements.

· Implement systems that improve both guest experience and profitability.

Qualifications

Required

· 3–5 years of hospitality or restaurant management experience.

· Proven ability to lead high-performing teams.

· Exceptional interpersonal and communication skills.

· Strong organizational and problem-solving abilities.

· Experience resolving customer concerns professionally.

· Knowledge of food safety and sanitation standards.

· Ability to thrive in a fast-paced environment.

Preferred

· Experience in specialty coffee, cafés, or farm-to-table concepts.

· Familiarity with Toast POS or similar restaurant systems.

· Experience with inventory management and scheduling software.

· Understanding of hospitality metrics and financial reporting.

Key Competencies

· Hospitality mindset

· Leadership

· Emotional intelligence

· Coaching and mentoring

· Conflict resolution

· Operational discipline

· Attention to detail

· Adaptability

· Accountability

· Positive attitude

Key Performance Indicators (KPIs)

The Hospitality Manager will be evaluated on:

Guest Experience

Operational Performance

Maintain 4.7+ average online review rating

Average ticket time under 8 minutes (café items)

Resolve 95% of guest concerns before departure

Labor cost within budget

Increase repeat guest visits

Food waste below target

Improve guest satisfaction survey scores

Mystery shop score above 90%

Reduce guest complaints year over year

Health inspection score of 100%

Leadership Expectations

The Hospitality Manager is expected to:

· Be present and engaged on the floor during peak periods.

· Coach in real time rather than manage from an office.

· Hold team members accountable while treating everyone with respect.

· Promote a culture of continuous improvement.

· Model professionalism, integrity, and a genuine passion for hospitality.

Success in This Role

Within the first 90 days, the Hospitality Manager should:

· Build strong relationships with employees and regular guests.

· Identify and eliminate operational bottlenecks.

· Standardize service procedures and training.

· Improve speed of service and guest communication.

· Establish a guest recovery process that resolves issues quickly and effectively.

· Increase online review ratings and guest satisfaction.

After one year, success will be reflected in measurable improvements in guest loyalty, stronger employee retention, higher operational efficiency, and increased profitability—creating a café known not only for exceptional food but also for consistently outstanding hospitality.

Pay: $20.00 - $30.00 per hour

Benefits:

Employee discount

Application Question(s):

Are you available to work days, nights, weekends, and holidays?

Experience:

Hospitality or Restaurant Management: 3 years (Required)

Language:

Spanish (Preferred)

License/Certification:

Food Safety Certification (Preferred)

Work Location: In person

Quick Apply

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coffee shop jobs in monticello, ny

Hospitality Manager

Part-Time Barista

Retail Sales Associate- Part-time

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Restaurant Manager

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Barista/Counter Staff

Donut Baker

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Manager

Coffee House Team Member

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Assistant Manager

Shift Leader

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