Top 34 Help desk Jobs in Mossville, Il

IT Support Technician - Career Transition Opportunity
United Contractors Midwest (UCM) —Tremont, IL
- $20 - $38 an hour
- Full-time
- Construction site
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
IT/OT Service Desk Analyst I
BioUrja Renewables, LLC —Peoria, IL
- $45,000 - $50,000 a year
- Full-time
- Computer science
- Computer Science
- Windows
- Health savings account
- Paid holidays
Quick Apply
9d
Help Desk Technician
IT360 Inc —Peoria, IL
- $36,000 - $50,000 a year
- Full-time
- Windows
- In-person
- 1 year
- Passenger ride along program
- Paid holidays
Quick Apply
Desktop Support Technician
Ovation Workplace Services Inc —Peoria, IL
- $22 - $23 an hour
- Weekends as needed
- Computer Science
- Mid-level
- Office
Quick Apply
10d
IT/OT Service Desk Analyst I
Biourja Renewables LLC —Peoria, IL
- $45,000 - $50,000 a year
- Full-time
- Computer science
- Computer Science
- Office
- Paid holidays
- Disability insurance
Quick Apply
8d
Support Analyst, CSE Software Inc. | Peoria, IL (Onsite)
CSE Software Inc. —Peoria, IL
- Full-time
- Mid-level
- Office
- SQL
- Paid holidays
- Health insurance
Support Analyst, CSE Software Inc. | Peoria, IL (Onsite)
CSE Software —Peoria, IL
- $35,000 - $40,000 a year
- Full-time
- Mid-level
- Office
- SQL
- Paid holidays
- Health insurance
Quick Apply
Technical Support Specialist
Illinois Mutual Life Insurance Company —Peoria, IL
- $46,000 - $50,000 a year
- Full-time
- Computer science
- Computer Science
- Research
- Paid holidays
- Disability insurance
Quick Apply
2d
Digital Operations Support Analyst
Caterpillar —Peoria, IL
- $89,210 - $133,810 a year
- Full-time
- Azure
- Computer Science
- Customer service
- Health savings account
- Paid holidays
13d
Digital Technical Support Engineer – Construction Technology
Caterpillar —Peoria, IL
- $97,530 - $146,290 a year
- Full-time
- Heavy equipment operation
- Pass drug screening
- Mid-level
- Health savings account
- Paid holidays
Technical Success Specialist
360 RAIN —Morton, IL
- $65,000 - $85,000 a year
- Full-time
- Mid-level
- Travel
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
4d
Dynamic Server Support
Worldwide TechServices —Peoria, IL
- Part-time
- Ability to lift 50 pounds
- Driver's License
- Driving
Quick Apply
Product Service Consultant
Caterpillar —Peoria, IL
- $97,530 - $146,290 a year
- Weekends as needed
- Pass drug screening
- Data analysis skills
- Mid-level
- Health savings account
- Paid holidays
4d
Computer Assistant (Onsite)
National Experienced Workforce Solutions —Peoria, IL
- $44 an hour
- Part-time
- Microsoft Word
- Computer science
- Computer Science
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Peoria, IL
- $16.06 - $24.09 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
Sr. Technical Support Engineer
Komatsu America Corp. —Peoria, IL
- $94,480 - $118,100 a year
- Bachelor of Science
- 8 years
- Analysis skills
- Health savings account
- Disability insurance
Quick Apply
9d
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
Meditech Technical Support Analyst
ClinDCast LLC —United States
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
Quick Apply

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IT Support Technician - Career Transition Opportunity
United Contractors Midwest (UCM) —Tremont, IL
A background in *construction, civil construction, field operations, or other hands-on environments* is highly valued because this role supports the people and…
$20 - $38 an hour
Quick Apply
IT/OT Service Desk Analyst I
BioUrja Renewables, LLC —Peoria, IL
The IT/OT Service Desk Analyst I serves as a front-line member of the Enterprise IT & Security team, providing technical support for users, systems, and…
$45,000 - $50,000 a year
Quick Apply
9d

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
In-Home Sales & Tech Support (Part Time)
Asurion Insurance Services —Columbus, OH
A valid driver’s license and satisfactory driving record with at least 1 year driving experience. This is a local, in-home field role requiring daily travel to…
$23 an hour
2d

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IT Support Technician - Career Transition Opportunity

United Contractors Midwest (UCM)
Tremont, IL

Quick Apply

Job Details

Permanent | Full-time
$20 - $38 an hour

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance
Prescription drug insurance

Qualifications

IT department experience

Full Job Description

United Contractors Midwest (UCM)

IT Support Technician - Career Transition Opportunity

Summary

Looking for a Career Change? Bring Your Construction Experience Into IT.

Are you someone with a background in general construction, civil construction, or field operations who enjoys technology, troubleshooting, and helping others solve problems?

United Contractors Midwest (UCM) is looking for a motivated, dependable individual who understands the construction environment and is interested in building a long-term career in Information Technology. This role is a great opportunity for someone with hands-on construction experience, strong problem-solving skills, and a willingness to learn — even if your career path has not traditionally been in IT.

The IT Support Technician will provide technology support across UCM’s offices, plants, and jobsites, assisting employees with computers, mobile devices, software systems, and other technology needs. This individual will work closely with experienced IT team members to learn UCM’s systems, infrastructure, and technology processes while growing within the IT department.

A background in construction, civil construction, field operations, or other hands-on environments is highly valued because this role supports the people and technology that keep our projects moving. If you enjoy learning new technology, troubleshooting issues, and helping others, this could be an excellent opportunity to transition your construction experience into a career in IT.

Why UCM?

UCM is a family-owned, family-oriented heavy civil construction company, recognized as the largest contractor in downstate Illinois specializing in heavy highway projects. We operate on four pillars: asphalt, concrete, dirt, and bridge work, delivering quality infrastructure for state, municipal, and private clients. At UCM, titles don’t define you, people define their roles. We value team members who are self-driven and proactive, while fostering collaboration.

Responsibilities

Provide technical support for end users across multiple UCM locations, plants, and jobsites.
Set up, configure, and troubleshoot company iPhones, iPads, laptops, and desktop computers.
Manage mobile devices using Verizon MDM and Verizon One Talk platforms.
Assist with Microsoft 365 administration, user accounts, and Active Directory support.
Provide remote support.
Assist with networking, VPN connectivity, firewall support, and general infrastructure troubleshooting.
Support Apple-based devices and environments across the company.
Help maintain and monitor systems using PDQ Deploy, Fortinet/FortiGate products, and endpoint management tools.
Assist with server support and virtualization environments using VMware.
Support company software platforms including Viewpoint/Vista, HCSS, HeavyJob, HeavyBid, Azteca Systems, Command Batch, FleetWatcher, and related operational software.
Travel between office locations, asphalt plants, concrete plants, and jobsites as needed to provide onsite support.
Document IT procedures, troubleshooting steps, and system updates when possible.
Assist with seasonal technology setup and support for field operations and plant startup activities.
Work closely with senior IT staff to learn systems, processes, and long-term infrastructure management responsibilities.
Follow company safety procedures and maintain professionalism while supporting field and office personnel.

Preferred Qualifications

Background in general construction, civil construction, field operations, or a related hands-on environment preferred.
Strong interest in technology and desire to build a long-term career in Information Technology.
Previous experience troubleshooting computers, mobile devices, software, equipment, or other technical issues is a plus.
Ability to learn new technology systems and software platforms quickly.
Strong problem-solving skills with a willingness to take ownership of issues and find solutions.
Experience supporting users, coworkers, customers, or field personnel with technical needs is preferred.
Comfortable working with employees in office, plant, and construction jobsite environments.
Basic understanding of computers, hardware, mobile devices, networking concepts, or Microsoft applications is helpful.
Experience with Apple devices, iPads, mobile technology, or device management platforms is a plus.
Experience with Microsoft 365, Active Directory, remote support tools, or other IT systems is beneficial but not required.
Experience with construction technology platforms such as Viewpoint/Vista, HCSS, HeavyJob, HeavyBid, or similar systems is a plus.
Formal IT education, certifications (CompTIA A+, Network+, CCNA, etc.), or prior IT experience are helpful but not required.
Strong communication, organization, and customer service skills.
Ability to work independently while also collaborating with the IT team.

Benefits & Compensation

Competitive salary with bi-monthly pay and annual bonus opportunities
401(k) with company match up to 5%
Company-paid life insurance, short-term, and long-term disability coverage
Comprehensive health benefits including multiple medical plan options, prescription coverage, and wellness programs
Flexible Spending Accounts (FSA) and Health Savings Account (HSA) options
Reimbursement for gas mileage
PTO and paid company holidays
Office closure between Christmas and New Year

Equal Employment Opportunity

UCM is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable law.

Pay: $20.00 - $38.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Vision insurance

Application Question(s):

Are you willing to travel around Central/Southern Illinois where we have offices? Y/N
Where are you currently located? City/State

Experience:

IT: 1 year (Required)

Ability to Commute:

Tremont, IL 61568 (Required)

Work Location: In person

Quick Apply

Refine Your Search

help desk jobs in mossville, il

IT Support Technician - Career Transition Opportunity

IT/OT Service Desk Analyst I

Help Desk Technician

Desktop Support Technician

IT/OT Service Desk Analyst I

Support Analyst, CSE Software Inc. | Peoria, IL (Onsite)

Support Analyst, CSE Software Inc. | Peoria, IL (Onsite)

Technical Support Specialist

Digital Operations Support Analyst

Digital Technical Support Engineer – Construction Technology

Technical Success Specialist

Dynamic Server Support

Product Service Consultant

Computer Assistant (Onsite)

Seasonal, Operations Technical Specialist (Part Time)

Sr. Technical Support Engineer

Construction Technical Specialist - Autodesk FORMA ( ACC )

Meditech Technical Support Analyst

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