Top 1009 Implementation support specialist Jobs in Murray, Ut

Clinical Applications Specialist I
bioMerieux —Salt Lake City, UT
- $66,000 - $77,701 a year
- Full-time
- Hybrid work
- 6 years
- Microsoft Outlook
- Bachelor of Science
- Commuter assistance
- Disability insurance
10h
Business Operations Specialist
Pizzeria Limone —Midvale, UT
- Up to $50,000 a year
- Part-time
- Continuous improvement
- In-person
- Communication skills
- Health insurance
Quick Apply
Entry Level Customer Training Specialist – Traveling
Reynolds and Reynolds —Salt Lake City, UT
- $50,000 - $55,000 a year
- Full-time
- Dealership
- Driver's License
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
1d
Tobacco Control Specialist - Time Limited - Health Department
Salt Lake County —Murray, UT
- $51,531 - $77,299 a year
- Weekends as needed
- Background check
- Mid-level
- Driver's License
- Health savings account
- Disability insurance
4d
Implementation Support Specialist
SmithRx —Lehi, UT
- $23 - $27 an hour
- Remote
- Mid-level
- Office
- Bachelor's degree
- Commuter assistance
- Paid parental leave
Quick Apply
10d
Clinical Informatics Support Specialist
CommonSpirit Health —West Valley City, UT
- $26.70 - $44.05 an hour
- Full-time
- Mid-level
- Clinic
- Training & development
Technical Support Specialist
Anrok —Salt Lake City, UT
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Communication skills
- Health insurance
- Dental insurance
Clinical Support Specialist FT
Jordan School District —West Jordan, UT
- Full-time
- School experience
- Licensed Clinical Social Worker
- Mid-level
- AD&D insurance
- Disability insurance
5d
Compliance Specialist III, Credential Support
Nightingale Education Group —Salt Lake City, UT
- $29.50 - $31.50 an hour
- Remote
- Background check
- Pass drug screening
- Mid-level
5d
Educational Specialist
State of Utah —Salt Lake City, UT
- $43.39 - $44.47 an hour
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
4d
Online Implementation Specialist (Employee Benefits)
Leavitt Group —Salt Lake City, UT
- Full-time
- Entry level
Quick Apply
Exercise Specialist
Intermountain Healthcare —Murray, UT
- $22.10 - $34.11 an hour
- Part-time
- Hybrid work
- Writing skills
- BLS Certification
- Continuous improvement
4d
IT Support Specialist
Addepar —Salt Lake City, UT
- $32 - $40 an hour
- Google Workspace
- Mid-level
- Office
Quick Apply
Instructional Designer & Educational Support Specialist
University of Utah Health —Salt Lake City, UT
- $75,000 - $85,000 a year
- Full-time
- Pass drug screening
- Master's degree
- University
- Retirement plan
Caseworker Specialist II
State of Utah —Salt Lake City, UT
- $23.86 - $40.00 an hour
- Full-time
- Background check
- Spanish
- Pass drug screening
12d
Clinical Compliance Specialist
Nuvia Dental Implant Center —Salt Lake City, UT
- $65,000 a year
- Hybrid work
- Research
- Mid-level
- Office
- Paid training
- Paid parental leave
Quick Apply
12d
Events Specialist
Fuel Solutions —Salt Lake City, UT
- $65,000 - $70,000 a year
- Full-time
- Hybrid work
- Mid-level
- Travel
- Health insurance
- Dental insurance
Quick Apply
United States Researcher - Professional Genealogist (Remote)
Legacy Tree Genealogists —Salt Lake City, UT
- $25 - $28 an hour
- Choose your own hours
- Remote
- English
- Research
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
6d
Customer Support Specialist II
EasyPost —Lehi, UT
- $23 - $25 an hour
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
12d
Literacy Specialist 3-6 gr - hourly
Alpine School District —American Fork, UT
- Full-time
- Mid-level
6d

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Clinical Applications Specialist I

bioMerieux -
Salt Lake City, UT

Apply Now

Job Details

Full-time
$66,000 - $77,701 a year
10 hours ago

Benefits

Commuter assistance
Disability insurance
Dental insurance
Adoption assistance
Employee assistance program
Vision insurance
Employee discount
Retirement plan

Qualifications

Customer communication
Customer returns handling
Medical laboratory work experience

Full Job Description

This position follows a hybrid schedule, and the selected candidate will be expected to report onsite to one of our offices in Salt Lake City, Raleigh/Durham or St. Louis 2-3 days/week.

Position Summary

The Clinical Applications Specialist I (CAS I) provides product applications and technical support to internal and external customers for the diagnostic test systems marketed by bioMérieux including but not limited to training, troubleshooting, and consultation. This product knowledge is used to support sales growth through delivering exceptional technical support. Manages the complaint handling process to ensure the timely, accurate resolution of customer complaints and will also coordinate efforts with other internal and field support teams to provide world-class support for all customers. Promotes teamwork and cooperation, removes barriers to productivity, and creates an enthusiastic/positive work environment.

Primary Duties

Prioritize answering customer inquiries, both internal and external, per established guidelines and document in the enterprise resource planning (ERP) system. Provide world class customer support with consistent follow up, deliver product education, troubleshooting, and resolutions to ensure customer satisfaction.
Responsible for initiating, managing, and resolving customer complaints and suggestions. Will also determine if a complaint needs to be escalated for further investigation requiring the expertise of other departments.
Perform on-call duties as needed to provide 24-hour technical support to customers.
Support existing customers with additional training and technical assistance as needed or as product enhancements are launched that require additional training or implementation.
Manage product returns when applicable.
Maintain competency of bioMérieux products and procedures that are job specific and assist with implementation of new products.
Participate in revenue generation initiatives which include the promotion of value-added projects and services.
Establish and maintain enterprise resource planning (ERP) certification.
Meets quality plan standards and all departmental key performance indicators (KPIs).
Perform all work in compliance with company quality procedures and standards.
Perform other duties as assigned.

Qualifications

Required Education, Training, and Experience

Bachelor degree in a Biological science
2+ years of professional related experience with BS degree in Clinical laboratory experience in Microbiology and/or Molecular Biology.
In lieu of a bachelor's degree, 6+ years of related experience, defined above, is required.

Preferred Experience

Medical device industry experience a plus.
Customer facing experience preferred.
Networking or LIS/LIMS experience preferred.

Knowledge, Skills, and Abilities

Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes.
Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives
Ability to cooperate with others at all levels including leadership
Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity.
Effective written and verbal communication skills.
Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel.
Knowledge of bioMérieux products and Salesforce is a plus.

Working Conditions

Ability to remain in stationary position, either sitting or standing, for prolonged periods.
Travel requirements include:
- Domestic travel: up to 10%
- International travel: less than 5%

The estimated salary range for this role is between $66,000 - $77,701 per year. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux’s bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate’s experience and will be presented in writing at the time of the offer.

In addition, bioMérieux offers a competitive Total Rewards package that may include:

A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options
Company-Provided Life and Accidental Death Insurance
Short and Long-Term Disability Insurance
Retirement Plan including a generous non-discretionary employer contribution and employer match.
Adoption Assistance
Wellness Programs
Employee Assistance Program
Commuter Benefits
Various voluntary benefit offerings
Discount programs
Parental leaves

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Refine Your Search

implementation support specialist jobs in murray, ut

Clinical Applications Specialist I

Business Operations Specialist

Entry Level Customer Training Specialist – Traveling

Tobacco Control Specialist - Time Limited - Health Department

Implementation Support Specialist

Clinical Informatics Support Specialist

Technical Support Specialist

Clinical Support Specialist FT

Compliance Specialist III, Credential Support

Educational Specialist

Online Implementation Specialist (Employee Benefits)

Exercise Specialist

IT Support Specialist

Instructional Designer & Educational Support Specialist

Caseworker Specialist II

Clinical Compliance Specialist

Events Specialist

United States Researcher - Professional Genealogist (Remote)

Customer Support Specialist II

Literacy Specialist 3-6 gr - hourly

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