Company Summary
Brite Ideas is a 30+ year old company that delivers audio visual technical services and equipment for live and virtual events and productions for entertainment, corporate, non-profit, educational, and art center organizations. Brite Ideas recognizes our success is dependent on the success of our people. We are one of SoCal’s top audio-visual technical production companies for meetings and events. We have some of the most knowledgeable, passionate, and performance-excellence employees in our business. Brite Ideas offers our employees a selection of robust benefits. We aspire to find the best employees in our industry – individuals with integrity and enthusiasm for performance excellence.
Job Summary
The Video Technician is a hybrid Operations and Production role responsible for advanced video equipment preparation, quality control, and maintenance within the warehouse, while also serving as a lead technician & operator on live productions. This role ensures that video systems are properly built, tested, configured, and show-ready prior to deployment and are executed safely and professionally onsite.
Approximately 50% of this role’s time is spent in the warehouse pulling, QC’ing, configuring, repairing, and maintaining video systems. The remaining 50% is spent on live events leading video crews, building LED walls, configuring signal flow, switching cameras, and supporting Technical Directors in show execution. The Video Technician operates under the direction of a Technical Director onsite and partners closely with the Warehouse Specialist – Video, Project Managers, and Department Leadership to maintain accuracy, readiness, and operational excellence.
Essential Functions
Video Warehouse Operations & Equipment Preparation (Approx. 50%)
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Pull, prepare, configure, and QC video equipment per project pull sheets and technical specifications.
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Perform detailed quality control on:
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LED panels and modules
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LED processors (Novastar, Brompton, etc. Firmware updates)
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Cameras (Blackmagic, Sony, PTZ)
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Video switchers (ATEM, Christie)
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Projection systems (Epson, Christie, Panasonic)
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Assist with video engineering task and rack configuration. (Build and maintain)
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Routers, converters, playback systems
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Fiber, SDI, HDMI, CAT6, and power cabling
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Build and test LED walls including tile QC, module swaps, alignment checks, and signal verification.
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Configure processors and basic system settings under department standards.
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Diagnose signal flow issues and troubleshoot faulty cables or connectors.
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Build and repair SDI, CAT6, and video cable assemblies.
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Document gear issues and escalate advanced repairs as needed and work with outside vendors to complete repairs.
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Maintain accurate scanning, tracking, and documentation within Flex Rental Solutions.
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Ensure all equipment is labeled, staged, packed, and transport ready load and unload trucks safely.
Live Event Execution & Crew Leadership (Approx. 50%)
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Serve as Video Technician onsite, leading small video crews as assigned.
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Build and deploy LED walls, projection systems, camera packages, and switching systems.
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Run, label, terminate, and test video, fiber, and data cabling onsite.
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Lead video load-in and load-out workflows under TD supervision.
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Lead truck unloads and loads onsite.
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Operate video switchers, playback systems, or camera shading as assigned.
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Assist with camera builds, signal routing, and system configuration.
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Perform onsite troubleshooting of signal, routing, LED, or projection issues.
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Maintain a professional presence and safety-first approach during all productions.
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Provide clear communication to the TD and Production leadership regarding system status and risks.
Technical Director Support
Under the direction of a Technical Director, the Video Technician may:
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Assist with system configuration and signal routing strategy.
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Support camera switching and show calling execution.
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Provide input on LED wall mapping and processor setup.
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Help identify system risks and recommend solutions.
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Support troubleshooting of advanced signal flow or networking issues.
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This role does not independently serve as the Technical Director unless explicitly assigned.
Cross Department & Operational Support
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Collaborate with Audio, Lighting, and Rigging teams for integrated system deployment.
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Assist Warehouse Specialist – Video during peak prep cycles.
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Support Drivers and Logistics during gear staging and return.
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Participate in departmental meetings and safety initiatives.
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Maintain shop cleanliness, organization, and documentation standards.
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Other relevant duties as assigned by management.
All employees are expected to adhere to the B.I. Values (The B.I. Way):
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Respect: Be considerate of one's self, one another, the team, clients, vendors, venues & our equipment.
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Service: Exceed expectations. Be the problem solver. Be a partner not just a vendor.
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Integrity: By ensuring actions are consistent with words. Earn the trust of both internal and external customers, by dedication, responsibility, consistency, honesty and truthfulness in relationships.
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Creativity: We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't." When faced with a hurdle, we come together and strive to be clever, original, inventive and cutting edge.
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Growth: We recognize that people are one of our key assets and we should value their contributions, reward them fairly, and develop them to their fullest potential. Our goal is to provide leadership opportunities for further growth, thus helping our people realize their career aspirations.
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Attitude: Our attitude is shaped by combining these elements together. How we tackle a problem, work with a client or interact with one another is just as important as what we create.
Requirements
Experience & Education Requirements
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High school diploma or GED required.
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Minimum 3 years of professional experience in video production, AV systems, or live event environments.
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Experience with LED wall systems, video switching, and signal flow required.
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Working knowledge of Novastar, Brompton, Blackmagic, ATEM, Analog Way, Christie, Epson, or similar systems preferred.
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Experience in both warehouse prep and onsite execution is strongly preferred.
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Flex Rental Solutions experience is preferred.
Knowledge, Skills & Abilities
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Strong understanding of video signal flow and system integration.
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Excellent troubleshooting and problem-solving skills.
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Ability to build, configure, and troubleshoot LED and projection systems.
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Excellent mechanical and technical aptitude.
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Ability to lead small crews onsite without formal supervisory authority.
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Strong organizational and documentation accuracy.
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Ability to stay focused and maintain composure in stressful or time-sensitive situations.
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Proficiency with Microsoft Office (Outlook, Excel, Word); ability to learn Flex or similar systems.
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Ability to adapt to changing operational needs with a proactive, solutions-oriented approach.
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Ability to occasionally work overtime, evenings, and weekends.
Working Conditions & Physical Requirements
Work Environment:
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This position will be split between working in or around a warehouse environment and on event show sites that may be indoors or outdoors and exposed to weather conditions, dirt or dust.
Physical Demands:
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Occasional periods of sitting with frequent periods of standing, walking, bending, reaching, climbing and balancing.
Lifting:
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Must be able to lift, carry and exert force up to 75 pounds occasionally.
Vision & Hearing:
- Must be able to distinguish colors, use close vision for computer screens/documents, use distance vision and have the ability to judge depth perception and spatial awareness for safety precautions.
- Must be able to hear sufficiently to understand and comprehend individual conversations and listen for potential safety precautions.
Noise:
- The noise levels in the work environment are usually moderate with standard business office equipment and may increase to occasional loud noise levels with large production gear or equipment moves.
EEO Policy
Brite Ideas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Benefits
Our Competitive Compensation Package Includes:
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Competitive Salary
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Medical, Dental, Vision, Voluntary & Additional Life Insurance, Critical Illness, Accident, and Short-Term Disability Insurance
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Generous Paid Time Off including Sick, Vacation, and Holiday Shutdown
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401K & Profit Sharing
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Monthly Business Expense Stipend(s)
