Top 300 Customer service Jobs in Napa, Ca

Partner Relations & Events Associate
Visit Napa Valley —Napa, CA
- $30 - $34 an hour
- Full-time
- Hospitality
- Microsoft Outlook
- 5 years
- Health savings account
- Paid holidays
Quick Apply
4d
PM Supervisor - Front Desk Agent
Napa River Inn —Napa, CA
- $21 - $23 an hour
- Full-time
- Mid-level
- Supervising experience
- Accounting
- Free parking
- Health insurance
Quick Apply
7d
Home Services Dispatcher
Peter Levi Plumbing, Heating, Cooling, and Drains —Novato, CA
- $25 - $35 an hour
- Mid-level
- High school diploma or GED
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
Hotel Front Desk Agent
The Bergson —Calistoga, CA
- $19 - $21 an hour
- Part-time
- No experience needed
- Hotel
- High school diploma or GED
Quick Apply
Customer Experience Executive
Vinfolio —Napa, CA
- $25 - $32 an hour
- Full-time
- CRM software
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Associate Patient Services Specialist
Providence —Napa, CA
- $28.97 - $36.55 an hour
- 8 hour shift
- Hospital
- Fair chance
- 1 year
- Paid parental leave
- Paid holidays
Customer Service Representative, CC
Partnership HealthPlan of California —Fairfield, CA
- $29.95 - $35.19 an hour
- Full-time
- Spanish
- Mid-level
- Administrative experience
Customer Service Representative 1
Recology —Vacaville, CA
- $29.18 an hour
- Monday to Friday
- Computer literacy
- Writing skills
- Office
- Wellness program
- Paid holidays
11d
Claims Customer Service Representative I
Partnership HealthPlan of California —Fairfield, CA
- $29.95 - $35.19 an hour
- Full-time
- Computer literacy
- Research
- High school diploma or GED
Call Center Representative I - Napa County
CommuniCare+OLE —Napa, CA
- $24.21 - $29.59 an hour
- Full-time
- Spanish
- English
- Microsoft Office
- 403(b) matching
- Health savings account
Quick Apply
Client Relations Coordinator
Benchmark Wine Group —Napa, CA
- $20 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Health insurance
Quick Apply
5d
Front Desk Receptionist
San Francisco North/Petaluma KOA —Petaluma, CA
- From $20 an hour
- Part-time
- Customer service
- Merchandising
- English
- Paid holidays
- Health insurance
Quick Apply
Customer Service Gaming Associate
Knighted Ventures —American Canyon, CA
- $21 - $23 an hour
- Weekends as needed
- Background check
- Customer service
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Front Desk Receptionist
Napa Post Acute —Napa, CA
- $20 - $23 an hour
- Full-time
- Skilled nursing facility
- Computer literacy
- Administrative experience
Quick Apply
12d
Guest Service Agent - Casa Mani Resort Napa Valley, Curio Collection by Hilton
Hilton —Napa, CA
- $24.50 an hour
- Part-time
- English
- Administrative experience
- 1 year
- Paid parental leave
- Employee stock purchase plan
Client Services Assistant - Clinical
North Bay Regional Center —Napa, CA
- $48,444 - $53,412 a year
- Full-time
- Hybrid work
- Microsoft Word
- Basic math
- Office
- Paid holidays
- Health insurance
6d
Member Service Center Representative
Redwood Credit Union —Napa, CA
- $24 - $31 an hour
- Full-time
- Computer literacy
- Writing skills
- Windows
- Paid holidays
- Health insurance
Quick Apply
1d
Front Desk & At Your Service (AYS) Agent | Full Time
Carneros Resort and Spa —Napa, CA
- $21.99 - $22.00 an hour
- Weekends as needed
- High school diploma or GED
- Ability to sit for extended periods
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
Sage Hospitality —Sonoma, CA
- $25.44 an hour
- Full-time
- No experience needed
- English
- High school diploma or GED
Guest Service Agent (Ranch Host)
Stanly Ranch —Napa, CA
- $23 an hour
- Full-time
- Residential
- Computer skills
- 1 year
Quick Apply

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Partner Relations & Events Associate

Visit Napa Valley
Napa, CA

Quick Apply

Job Details

Full-time
$30 - $34 an hour
4 days ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Confidential information handling
Spreadsheets
Customer relationship management

Full Job Description

Visit Napa Valley is seeking a detail oriented, professional partner-facing individual to join our team as an Associate, Partner Relations & Events. This position will report to the Director of Partner Relations & Events and be responsible for managing our database of the hundreds of visitor-facing businesses throughout the Napa Valley as well as event management. This position requires that you are detail oriented and enjoy multitasking to maintain accurate partners contacts and manage the calendar of partner touchpoints. You will work with our Napa Valley Welcome Center team to coordinate Partner Pop-ups and other events.

Essential Duties and Responsibilities:

Partner Relations

1. Oversee existing CRM partner list, ensuring that all partner contacts are provided to Visit Napa Valley for the account to be up to date and accurate in Simpleview CRM.

2. Answer partner questions about their partnership and benefits, help troubleshoot any issues and resolve to client satisfaction.

3. Schedule information meetings and provide partner portal trainings, including taking a proactive approach to group trainings when possible.

4. Continuous partner relationship building and maintenance in collaboration with the Sales Team and the Director of Partner Relations & Events

5. Help drive the annual renewal process, striving for 100% renewal rate.

6. Support and assist in identifying and soliciting new partner members.

7. Work closely with Director of Partner Relations & Events to continually improve the partnership program offerings and develop new ideas for partners

8. Constantly review our Premium (highest level) partners to make sure that all of their benefits are being received.

9. Deliver metric reporting for all partners on a regular basis

10. Assist in managing partner account invoicing and accounts receivables.

11. Working within our existing recognition program, work with Director of Partner Relations & Events to develop and implement regular partner recognition strategy to facilitate engagement and connection with VNV.

12. Support VNV content platforms, programs and initiatives by assisting in the development of material to inform, engage and educate community partners.

13. Support the partnership retention program, with a focus on ROI and added value:

14. Oversee revenue processing from new and renewing partnerships.

15. Other duties as assigned.

Experiential Events Management

1. Oversee and manage invitations to partner events.

2. Manage ROS and key deadlines for each event and communicate with stakeholders and any other relevant staff.

3. For consumer facing events, communicate key details with marketing for proper promotion of event.

4. Work closely with Director to develop additional event programming that will benefit the partner community.

5. Attend community events that Visit Napa Valley is sponsoring, as needed.

6. Other duties as assigned.

Position Specifications:

· 5+ years of experience maintaining and working in a CRM

· Ability to handle sensitive/confidential information.

· Advanced Excel Skills

· Must have the ability to multi-task, attention to detail and organizational skills.

· Resourceful problem solver.

· Superior experience and competency with Microsoft Office, including Outlook, Excel, Word, and PowerPoint; strong comfort level to learn to use various other internal software tools.

· Excellent, accurate and professional written & verbal communication.

· Familiarity with or a strong desire to learn about the Napa Valley hospitality, wine, and tourism industries.

What we will provide:

Health Benefits: 100% of the premium covered for you and 50% for eligible family members, including medical, dental, vision and life insurance
3 Weeks Paid Time Off (PTO) and 11 paid holidays (when applicable)
401(k) Retirement Savings Plan, with company matching up to 4% of salary.
The expected hourly rate for this role is $30 - $34 per hour. Actual pay will be determined by experience, education and qualifications.

Pay: $30.00 - $34.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer service jobs in napa, ca

Partner Relations & Events Associate

PM Supervisor - Front Desk Agent

Home Services Dispatcher

Hotel Front Desk Agent

Customer Experience Executive

Associate Patient Services Specialist

Customer Service Representative, CC

Customer Service Representative 1

Claims Customer Service Representative I

Call Center Representative I - Napa County

Client Relations Coordinator

Front Desk Receptionist

Customer Service Gaming Associate

Front Desk Receptionist

Guest Service Agent - Casa Mani Resort Napa Valley, Curio Collection by Hilton

Client Services Assistant - Clinical

Member Service Center Representative

Front Desk & At Your Service (AYS) Agent | Full Time

Front Desk Agent

Guest Service Agent (Ranch Host)

I want to receive the latest job alert for customer service in napa, ca

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