Top 24 Communications specialist Jobs in Napa Valley Ca

Senior Outreach Specialist
PG&E Corporation —American Canyon, CA
- $98,000 - $146,000 a year
- Full-time
- Hybrid work
- Marketing
- Engineering
- Driver's License
Communications Specialist
Golden Gate Regional Center —San Rafael, CA
- $75,518 - $90,621 a year
- Full-time
- Hybrid work
- Spanish
- Marketing
- 5 years
- Paid holidays
- Disability insurance
Quick Apply
Marketing Coordinator (Marketing Communications Professional II)
California State University —Sonoma, CA
- Email
- Background check
- Microsoft Excel
- Marketing
- Paid holidays
- Health insurance
6d
Marketing Coordinator (Marketing Communications Professional II)
Sonoma State University —Rohnert Park, CA
- $5,178 - $7,543 a month
- Online Application
- Background check
- Microsoft Excel
- Marketing
- Paid holidays
- Health insurance
5d
Marketing and Creative Specialist
Hess Wine Company —Napa, CA
- $29.00 - $32.50 an hour
- Full-time
- Microsoft Excel
- Marketing
- Mid-level
- AD&D insurance
- Paid holidays
9d
Admissions Coordinator
Northgate PostAcute Care —San Rafael, CA
- $110 - $130 a year
- Full-time
- HIPAA
- Mid-level
- Marketing
Quick Apply
Digital Media Coordinator, Media Production Specialist II, Temporary
Sonoma State University —Rohnert Park, CA
- $5,178 - $7,543 a month
- Online Application
- Background check
- Microsoft Excel
- Marketing
- Paid holidays
- Health insurance
5d
Social Media and Marketing Coordinator
Small Jobs Plumbing —Rohnert Park, CA
- $29 - $31 an hour
- Part-time
- Research
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
11d
Marketing & Social Media Specialist
PRESS Restaurant —Saint Helena, CA
- $30 - $40 an hour
- Weekends as needed
- Mid-level
- Organizational skills
- 1 year
Quick Apply
Marketing & Creative Content Specialist
Osher Marin JCC —San Rafael, CA
- $75,000 - $80,000 a year
- Mid-level
- 3 years
- Organizational skills
- 403(b) matching
- Disability insurance
5d
Marketing Coordinator (Part-Time)
Mental Health Practitioners —Benicia, CA
- $25 an hour
- Part-time
- Remote
- Marketing
- Research
- Organizational skills
Quick Apply
Donor Marketing Specialist
Food Bank of Contra Costa and Solano —Concord, CA
- $76,446 a year
- Full-time
- Background check
- Marketing
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Marketing Specialist
FACE FOUNDRIÉ —Vacaville, CA
- $25 an hour
- Part-time
- Communication skills
- Entry level
Quick Apply
6d
Associate
GILMARTIN GROUP LLC —Larkspur, CA
- Full-time
- Microsoft Excel
- Bachelor of Science
- Mid-level
- Travel reimbursement
- Commuter assistance
Quick Apply
Sales Floor Associate
Rise & Redemption —Vacaville, CA
- From $19 an hour
- Part-time
- Merchandising
- Cleaning
- In-person
- Employee discount
- Flexible schedule
Quick Apply
6d
Senior Digital Marketing Associate
SYUFY ENTERPRISES —San Rafael, CA
- $99,300 - $109,700 a year
- Email
- CRM software
- Marketing
- 5 years
- Paid time off
- 401(k) matching
8d
Sales Operations Specialist
ICON AIRCRAFT INC —Vacaville, CA
- $55,000 - $60,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Marketing Associate
Round Table Pizza —Benicia, CA
- $20 - $24 an hour
- Part-time
- No education required
- Writing skills
- Driver's License
Quick Apply
Digital Marketing Coordinator
All Weather Insulated Panels —Vacaville, CA
- $70,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Construction site
- Marketing
- Travel reimbursement
- AD&D insurance
Quick Apply
9d
Paid Ads Specialist
PROSITES INC —United States
- $26 an hour
- Overtime
- Remote
- Mid-level
- 3 years
- Analysis skills
Quick Apply

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Senior Outreach Specialist

PG&E Corporation -
American Canyon, CA

Apply Now

Job Details

Full-time
$98,000 - $146,000 a year

Qualifications

Customer communication
Driver's License
Community relationship building

Full Job Description

Requisition ID # 173451

Job Category: Customer Support / Operations
Job Level: Individual Contributor
Business Unit: Customer & Corporate Affairs
Work Type: Hybrid
Job Location: American Canyon

Department Overview
The Local Customer Experience organization’s mission is to enable and support a positive “One PG&E” customer experience that actively contributes to a vibrant local economy. The Local Customer Experience organization will accomplish this through the successful implementation of strategies that will drive: 1) tightly coordinated gas and electric operations for enhanced customer experiences locally with PG&E, 2) proactive, targeted and transparent multi-channel customer and community education that reinforces the value of PG&E and mitigates potential customer concerns, and 3) active support for local community, customer and economic vitality.

Local Customer Experience will ensure that the "voice of the customer" is represented as we evaluate proposed initiatives, pre-deployment plans, and operational delivery. The team will actively support and coordinate internal and external response to post-launch customer needs.

Position Summary
The Senior Customer Outreach Specialist will be a member of the Local Customer Experience team. This position will focus on customer communications and outreach and will be responsible for educating and addressing customer concerns regarding gas, electric, and vegetation management projects within the assigned divisions and region. The specialist will work with a team of other specialists throughout the PG&E service territory and with their local Division Leadership Team.

This position requires regular travel throughout the assigned region (minimum 50% of time) and occasionally throughout the service area.
This position is hybrid, working from your remote office and your assigned work location based on business needs or company requirements. The assigned work location will be within the PG&E Service Territory and will be agreed upon by the successful candidate and hiring leader.

PG&E is providing the full salary/pay range for this position. The actual amount paid to an individual will be based on multiple factors, including, but not limited to, internal equity, specific skills, education, licenses or certifications, experience, market value, and geographic location. The range to reasonably expect will be around the minimum and the midpoint. The final decision will be made on a case-by-case basis related to the factors above. This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.

Bay Area Min: $98,000
Bay Area Mid: $122,000
Bay Area Max: $146,000

Job Responsibilities

Become a subject matter expert on assigned gas/electric/vegetation management programs
Understand and review planned work and execute comprehensive customer outreach in coordination with partnering organizations to ensure ample customer communications related to visible field work
Collect, coordinate, organize and deliver outreach plans and deliverables in a timely manner
Utilize resources to prepare and complete outreach, including Google Earth, GIS, CC&B, SAP
Initiate strong working relationships with work sponsored project managers (PMs)
Act as lead to coordinate input from the Program Managers, local construction teams, Public Affairs, Land Management, Environmental Management, and others
Take the lead to develop local tactical plans, project by project, based on in-field expertise
Strategize and develop customized outreach plans for specific projects with input from PM and team
Tailboard and educate internal and external project crews regarding customer concerns or issues
Route and handle complex customer concerns, in a timely and thorough manner - on the phone or in person based on the nature of the concern
Facilitate customer escalations including legal claims and restoration efforts as needed
Consistently document customer communications
Coordinate and document the completion of outreach, including mailing letters, making phone calls attending meetings, and door-to-door canvassing
Regularly attend DLT meetings to educate and update on key projects and any customer escalations
Emergency Operations: Expected to fulfill Customer Strategy Officer (CSO) position on a rotational basis throughout the year and support emergency response
Develop and host Open Houses, community-based organization (CBO) presentations, and other appropriate efforts for educating customers proactively regarding programs and projects
Provide development support for and provide training and SME support for partnering organizations
Manage budget expenditures and provide direction and coaching to peers

Qualifications

Minimum:

Bachelor’s degree in engineering, business, marketing, communications, or related degree or equivalent work experience
4 years of customer service, program management, project management, gas/ electric construction, and/or energy efficiency sales and/or service experience
Must possess a valid California driver’s license or ability to obtain by first day of employment

Desired:

Positive, enthusiastic, team-oriented, customer-centric self-starter
Detail-oriented and meticulous on documentation, work planning, training and safety
Accountable, dependable and self-motivated to work hard with limited supervision
3 years of previous customer facing customer service and/or customer facing roles
Demonstrated proficiency in achieving results by leading and influencing matrixed teams with limited leadership guidance
Demonstrated ability to provide proactive, high quality customer service while resolving issues of a complex nature
Advanced knowledge of assigned area of expertise
Effective at negotiating and able to communicate effectively and comfortably at director level and below internally and with customers and third parties
Demonstrated proficiency with intermediate levels of Excel, Word, PowerPoint and other like tools
Strong presentation and time management skills
Experience developing executive messaging and communications

Apply Now

Refine Your Search

communications specialist jobs in napa valley ca

Senior Outreach Specialist

Communications Specialist

Marketing Coordinator (Marketing Communications Professional II)

Marketing Coordinator (Marketing Communications Professional II)

Marketing and Creative Specialist

Admissions Coordinator

Digital Media Coordinator, Media Production Specialist II, Temporary

Social Media and Marketing Coordinator

Marketing & Social Media Specialist

Marketing & Creative Content Specialist

Marketing Coordinator (Part-Time)

Donor Marketing Specialist

Marketing Specialist

Associate

Sales Floor Associate

Senior Digital Marketing Associate

Sales Operations Specialist

Marketing Associate

Digital Marketing Coordinator

Paid Ads Specialist

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