Top 368 Call center Jobs in Naperville Il

Alarm Dispatcher and Responder- 2nd Shift
Alarm Detection Systems —Aurora, IL
- $20 - $21 an hour
- Weekends as needed
- Computer literacy
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
13d
Home Warranty Claims Specialist (Customer Service)
Guard Home Warranty —Lisle, IL
- $21 - $22 an hour
- Full-time
- Computer literacy
- US work authorization
- Typing
- Paid training
- Health insurance
Quick Apply
14d
Evening Dispatcher
Roto-Rooter Services Company —Lombard, IL
- $19 - $21 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Military encouraged
- Profit sharing
- Paid training
11d
Phone Representative
TruHome Pros, LLC —Elgin, IL
- $65,000 - $100,000 a year
- Full-time
- Bilingual
- 18 years or older
- No background check
- Paid training
- Health insurance
Quick Apply
Call Center Representative/BDC Representation
Currie Chevrolet Motors —Forest Park, IL
- $15 - $20 an hour
- 8 hour shift
- Computer literacy
- Pass drug screening
- Driver's License
- Paid training
- Health savings account
Quick Apply
Support Specialist (Chat, Emails, Calls) Remote
Inspira Financial Trust, LLC —Oak Brook, IL
- $18.50 an hour
- Monday to Friday
- Remote
- Bachelor's degree
- No degree
- Typing
- Paid training
- Commuter assistance
Remote Customer Service Representative
Annuity Health Holdings LLC —Westmont, IL
- $16 - $23 an hour
- Remote
- Computer literacy
- High school diploma or GED
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
Customer Service Representative II- Warrenville, IL
Endeavor Health —Warrenville, IL
- $19.89 - $28.84 an hour
- Part-time
- Hospital
- Mid-level
- High school diploma or GED
- Free parking
- Wellness program
Customer Service Representative - Call Center
WeatherTech —Bolingbrook, IL
- From $22.50 an hour
- Weekends as needed
- Computer literacy
- English
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Patient Scheduling Representative- Warrenville, IL
Endeavor Health —Warrenville, IL
- $19.89 - $28.84 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- HIPAA
- Free parking
- Wellness program
1d
Customer Service Representative
Woody Buick GMC of Naperville —Naperville, IL
- $20 an hour
- Full-time
- Dealership
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Call Center Remote Customer Service Representative
VIMO INC —Clarendon Hills, IL
- $17 - $19 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Customer Service Rep - National Sales
US Foods, Inc. —Aurora, IL
- $20 - $31 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Employee stock purchase plan
- Disability insurance
5d
Call Center Specialist- R&W (Remote)
Inspira Financial Trust, LLC —Oak Brook, IL
- $18.50 an hour
- 8 hour shift
- Remote
- Bilingual
- Microsoft Office
- No degree
- Paid training
- Health savings account
Dispatcher
WEC Energy Group (WEC) —Chicago, IL
- $32.90 - $49.35 an hour
- Overtime
- Mid-level
- 3 years
- High school diploma or GED
5d
Customer Support Center Representative I, II
Old Second National Bank —Lombard, IL
- $19.50 - $27.00 an hour
- Hybrid work
- Bilingual
- Writing skills
- Research
Quick Apply
Switchboard Operator
Rush Copley Medical Center —Aurora, IL
- $17.05 - $23.51 an hour
- Part-time
- Microsoft Outlook
- Hospital
- Word processing
Call Center Associate (On-Call), North American Disaster Relief
Samaritan's Purse —Aurora, IL
- $22 - $28 an hour
- Full-time
- Spanish
- English
- Trade school
9d
Client Support Specialist
ADP —Schaumburg, IL
- $17.02 - $30.14 an hour
- Overtime
- Military
- Writing skills
- 3 years
- Wellness program
- Disability insurance
4d
Call Center Agent
Sky Zone Aurora —Aurora, IL
- $15 - $18 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- US work authorization
- Employee discount
- Flexible schedule
Quick Apply
13d

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call center jobs near naperville il

Alarm Dispatcher and Responder- 2nd Shift

Alarm Detection Systems -
Aurora, IL

Apply Now

Job Details

Full-time
$20 - $21 an hour
13 days ago

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance
Pet insurance

Qualifications

Computer operation
Customer relationship building
High school diploma or GED
Driver's License
Customer engagement
Individual consumer customer service
Customer data entry

Full Job Description

#ADS25

Protect Lives. Respond When It Matters Most.

For nearly 60 years, Alarm Detection Systems, Inc. (ADS) has helped businesses and homeowners protect what matters most through trusted fire alarm, security, video surveillance, and access control solutions.

We’re looking for a Central Station Runner/Operator who can remain calm under pressure, communicate clearly, and respond confidently when every second counts. This unique position combines alarm monitoring, emergency communications, customer service, and field response.

During your shift, you’ll monitor alarm signals, coordinate with customers and emergency responders, and travel to protected properties when an on-site response is needed. Whether you’re answering an urgent call or helping secure a customer’s property, your work will directly contribute to the safety of the people and communities we serve.

If you’re dependable, attentive, and ready to build a meaningful career in security, public safety, emergency communications, dispatching, or customer service, we’d love to meet you.

Why Join ADS?

At Alarm Detection Systems, our five core values guide how we serve customers, support each other, and make decisions every day.

Customer First - We put our customers at the center of everything we do and treat every interaction with urgency, professionalism, and care.
Do What You Say & Do Whatever It Takes - We keep our promises, take ownership, and work together to solve problems the right way.
Embrace Change & Pursue Growth- We believe learning never stops. We invest in training, encourage new ideas, and support career development.
Be a Team Player- Success comes from collaboration. We support one another, communicate openly, and celebrate wins together.
Care About People - We genuinely care about our customers, our teammates, and the communities we serve.

Our Central Station team plays an essential role in protecting lives and property. That’s why we invest in thorough training, professional development, and opportunities for career advancement. You’ll join an experienced, supportive team where your judgment, communication, and commitment to helping others truly matter.

Benefits & Perks

Medical Insurance with multiple plan options
Dental Insurance
Vision Insurance
Life Insurance
Employer-Paid Short-Term Disability
Optional Long-Term Disability
Paid Parental Leave
401(k) with Employer Match
Paid Time Off starting at 3 weeks annually
8 Paid Holidays
Tuition Reimbursement
Employee Assistance Program (EAP)
Pet Insurance Discounts
Employee, Family & Friends Security System Discounts
Professional Development Opportunities
Company-Sponsored Employee Events
Positive, Team-Oriented Work Environment

How You'll Make an Impact

As a Central Station Runner/Operator, you’ll help ensure alarm signals receive a prompt, accurate, and professional response.

Alarm Monitoring and Dispatch

In this role, you will:

Monitor burglary, fire, panic, medical, and other alarm signals.
Contact customers, keyholders, and emergency responders as needed.
Dispatch police, fire departments, and ADS response personnel.
Document alarm activity and customer communications accurately.
Coordinate with service technicians and installation teams.
Maintain customer account information and schedules.
Provide professional customer support by phone.
Assist during emergencies and periods of high alarm activity.
Track and verify systems that are temporarily out of service.
Support after-hours service dispatching and emergency response coordination.

Alarm Response Services

You will also:

Respond to locations enrolled in the ADS Runner Response Service.
Conduct exterior property inspections when appropriate.
Help emergency responders access protected buildings.
Assist with securing customer locations following alarm events.
Reset alarm systems when possible or coordinate follow-up service.
Report system or property concerns and arrange service when needed.
Maintain the assigned company vehicle, equipment, keys, and response materials.
Meet with customers to document lockbox locations and update account information.

What Makes You a Great Fit

You’re someone who:

Stays calm and makes sound decisions in time-sensitive situations.
Communicates clearly and professionally with customers, teammates, and emergency responders.
Takes ownership and follows through on responsibilities.
Pays close attention to details and maintains accurate records.
Adapts quickly when priorities or conditions change.
Handles confidential information with professionalism and integrity.
Works well independently and as part of a team.
Is comfortable driving and working outdoors in varying weather conditions.
Genuinely enjoys helping and supporting others.

Background & Experience

High school diploma or GED required.
Strong communication and customer service skills required.
Basic computer proficiency and data-entry skills required.
Customer service or call center experience preferred.
Dispatching experience preferred.
Experience in security, alarm monitoring, public safety, emergency communications, or law enforcement is a plus.
Familiarity with alarm systems or security technology is a plus.

Licenses, Training & Certifications

Valid driver’s license with an acceptable and insurable driving record required.
Ability to meet all company driving and insurance requirements.
Ability to obtain CSAA Level I certification.
Ability to complete Advanced Operator training.
Ability to obtain required state licenses and registrations, where applicable.
Ability to obtain UL 2050 certification preferred.

ADS provides ongoing training and development to help motivated team members build long-term careers in the life safety and security industry.

Compensation & Schedule

Starting pay of $20.00–$21.00 per hour
Additional $1.00/hour shift differential for hours worked between 11:00 PM – 7:00 AM
Full-time schedule: 4:00 PM – 1:00 AM
Weekend and holiday availability required

Starting pay is based on experience, education, certifications, and overall qualifications.

What to Expect on the Job

This position combines office-based alarm monitoring with field response responsibilities. Team members should be comfortable with:

Sitting, standing, and walking for extended periods.
Driving a company vehicle to customer locations.
Lifting and carrying equipment and response materials.
Climbing ladders when necessary.
Working outdoors in varying weather conditions.
Using computers, phones, and monitoring equipment throughout the shift.
Transitioning between phone-based responsibilities and on-site alarm responses.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Ready to Make a Difference?

If you’re looking for a career where your judgment, communication, and commitment to helping others can have a meaningful impact, we’d love to hear from you.

Apply today and join a team that has been protecting people, property, and communities for nearly 60 years.

Alarm Detection Systems, Inc. is an Equal Opportunity Employer and is committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected status under applicable federal, state, or local laws.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application and employment process.

Apply Now

Refine Your Search

call center jobs in naperville il

Alarm Dispatcher and Responder- 2nd Shift

Home Warranty Claims Specialist (Customer Service)

Evening Dispatcher

Phone Representative

Call Center Representative/BDC Representation

Support Specialist (Chat, Emails, Calls) Remote

Remote Customer Service Representative

Customer Service Representative II- Warrenville, IL

Customer Service Representative - Call Center

Patient Scheduling Representative- Warrenville, IL

Customer Service Representative

Call Center Remote Customer Service Representative

Customer Service Rep - National Sales

Call Center Specialist- R&W (Remote)

Dispatcher

Customer Support Center Representative I, II

Switchboard Operator

Call Center Associate (On-Call), North American Disaster Relief

Client Support Specialist

Call Center Agent

I want to receive the latest job alert for call center in naperville il

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