Top 109 Desktop support Jobs in Natrona Heights, Pa

Help Desk Technician - First Response Team
LEFCON, LLC —Harmony, PA
- $19 - $22 an hour
- Full-time
- Software troubleshooting
- Mid-level
- Microsoft Office
- Health savings account
- Health insurance
Quick Apply
Help Desk Technician - Tier 1
LEFCON, LLC —Harmony, PA
- $22 - $25 an hour
- Full-time
- Microsoft Outlook
- Windows
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
2d
NOC Analyst
eNGINE —Fox Chapel, PA
- $21.63 an hour
- Full-time
- Analysis skills
- In-person
- Communication skills
- Paid training
Quick Apply
Desktop Support Specialist
K&L Gates —Pittsburgh, PA
- $54,000 - $81,000 a year
- Overtime
- Remote
- Background check
- Addiction Medicine
- Bachelor of Science
- Profit sharing
- Wellness program
IT Helpdesk Technician - Entry Level 1
IT-Solution Services LLC —Pittsburgh, PA
- $25 - $30 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
- 401(k)
- Tuition reimbursement
Quick Apply
10d
IT - PC-Helpdesk and Support
Compunetix —Monroeville, PA
- Bachelor of Science
- Mid-level
- Windows
IT Support Analyst
Ascent Data, LLC —Pittsburgh, PA
- $22 - $25 an hour
- Full-time
- Windows
- Ability to lift 50 pounds
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
Desktop Support
Star Source Consulting —Butler, PA
- Mid-level
- Office
Quick Apply
Analyst End User PC
Armada Supply Chain Solutions LLC —Wexford, PA
- Full-time
- Hybrid work
- Mid-level
- Office
- Microsoft Office
Quick Apply
10d
Helpdesk Support
Allegheny County Pennsylvania —Allegheny County, PA
- $21.22 - $25.71 an hour
- Weekends as needed
- Background check
- Computer science
- Computer Science
IT Support Technician
SOUTH COLLEGE —Cranberry Township, PA
- Classroom
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
IT Service Desk Representative III (Service Desk Rep III) - REMOTE
Net Health —Pittsburgh, PA
- $31.25 an hour
- Remote
- HIPAA
- 3 years
- High school diploma or GED
- Health insurance
Quick Apply
2d
Field Service Technician
HCL Technologies Limited - Business Services —Natrona Heights, PA
- $51,000 - $75,000 a year
- Extended hours
- Hospital
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Quick Apply
10d
IT Field Support Technician
Ford Office Technologies —Russellton, PA
- Overtime
- Google Workspace
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
2d
Desktop Support Technician
Ovation Workplace Services —Pittsburgh, PA
- $35,000 - $47,000 a year
- Weekends as needed
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
21h
Desktop Support Technician
Ovation Workplace Services —Wexford, PA
- $35,000 - $47,000 a year
- Weekends as needed
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
21h
Desktop Support Technician
Ovation Workplace Services —Pittsburgh, PA
- $35,000 - $47,000 a year
- Weekends as needed
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
21h
Desktop Support Technician
Ovation Workplace Services —Jefferson Hills, PA
- $35,000 - $47,000 a year
- Weekends as needed
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
21h
Client Support
Motion Recruitment —Greensburg, PA
- Contract
- Mid-level
- Office
- Microsoft Office
8d
Corporate Trainer
Confidential —Pittsburgh, PA
- Full-time
- Travel
- Senior level
- Health insurance
- Dental insurance
Quick Apply
9d

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desktop support jobs near natrona heights, pa

Help Desk Technician - First Response Team

LEFCON, LLC -
Harmony, PA

Quick Apply

Job Details

Full-time
$19 - $22 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Flexible schedule
Life insurance
Referral program

Qualifications

Customer communication
Software troubleshooting
Microsoft Office
Customer support ticket management
Active Directory
CompTIA A+
Ticketing system technical support
Time management
Help desk

Full Job Description

About us

Our mission at LEFCON is to improve, protect, and deliver reliable technology while providing exceptional employee support, unparalleled customer service, and significant community contributions. We measure our ability to deliver on the mission through Employee Experience, Customer Satisfaction, and our Financials. At LEFCON, our people come first. When we get it right with our people and our customers. The financial results seem to take care of themselves. This is why we have been on Inc.’s Fastest-Growing Private Companies list for the last 5 years.

This position is responsible for managing the day to day support tickets generated by our clients. The successful candidate is a highly motivated team player who has excellent interpersonal communication skills, a commitment to delivering world-class levels of customer service and has a strong technical grasp of the following areas:

Troubleshooting desktops and printers
Day-to-day support activities including ticket creation and resolution
Troubleshooting issues from inception to resolution, escalating tickets as needed, all while maintaining best practices throughout
Maintain in-depth knowledge and understanding of LEFCON technologies hosted applications, and services
Must be able to manage multiple tickets at one time
Assist in developing the documentation, knowledge base, and best practice guides
Communicate highly technical information to both technical and non-technical users
Must Haves - Demonstrated Problem- Solving and solution development skills and the ability to explain problems and propose solutions to both technical and non-technical clients.
Previous Help Desk experience is required.
Experience with ticketing systems and multiple vendor solutions.
Certification A+ is highly preferred.
Excellent time management skills are absolutely crucial to success in this role.

Work Remotely

Yes, after 6 months.

Important: Please provide an email address and potential dates and times you are available for a possible interview. Failure to answer ALL pre-screening questions will eliminate you from consideration.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Application Question(s):

Please provide a valid email address that will be used for scheduling an interview.
Please list 2-3 dates and time ranges that you could do an interview

Work Location: In person

Quick Apply

Refine Your Search

desktop support jobs in natrona heights, pa

Help Desk Technician - First Response Team

Help Desk Technician - Tier 1

NOC Analyst

Desktop Support Specialist

IT Helpdesk Technician - Entry Level 1

IT - PC-Helpdesk and Support

IT Support Analyst

Desktop Support

Analyst End User PC

Helpdesk Support

IT Support Technician

IT Service Desk Representative III (Service Desk Rep III) - REMOTE

Field Service Technician

IT Field Support Technician

Desktop Support Technician

Desktop Support Technician

Desktop Support Technician

Desktop Support Technician

Client Support

Corporate Trainer

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