Top 31 It help desk Jobs in New Buffalo, Mi

IT Helpdesk Technician
Four Winds Casino and Resort —New Buffalo, MI
- Computer science
- Microsoft Excel
- Computer Science
Fiscal Data & IT Technician
Region IV Area Agency on Aging —Saint Joseph, MI
- $45,000 - $47,500 a year
- Full-time
- Hybrid work
- Computer Science
- Office
- Older adults
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IT Support Technician
ADAMS REMCO —South Bend, IN
- $47,000 - $55,000 a year
- Full-time
- Google Workspace
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
4d
Support Technical Representative
B&L Information Systems Inc —Bridgman, MI
- $50,000 - $60,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Paid parental leave
- Health savings account
Quick Apply
Service Desk Analyst
Everwise Credit Union —South Bend, IN
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Michigan City, IN
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
IT Technician
Walbridge —New Carlisle, IN
- Full-time
- Research
- Mid-level
- 3 years
Technical Support Representative III
Surf Internet —La Porte, IN
- $28 - $30 an hour
- Call employer
- 3 years
- High school diploma or GED
- Analysis skills
Quick Apply
Customer Services Audio/Video Specialist
Berrien County —Berrien County, MI
- $48,657 - $65,204 a year
- Online Application
- Background check
- Computer science
- Computer Science
Printer Hardware Helpdesk Technician - South Bend IN
Applied Innovation —South Bend, IN
- Full-time
- Mid-level
- High school diploma or GED
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Customer Services Specialist/Voice Over IP
Berrien County —Berrien County, MI
- $48,654 - $65,204 a year
- Online Application
- Background check
- Word processing
- Pass drug screening
Technical Support Engineer
LECO Corporation —Saint Joseph, MI
- Full-time
- Oracle
- Computer literacy
- Mid-level
Quick Apply
2d
System Support Specialist
MSI Express, Inc. —Portage, IN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Stu-Tech/Para Reg ITS Helpdesk
Andrews University —Berrien Springs, MI
- English
- Research
- University
IT/AV Media Technician
Andrews University —Berrien Springs, MI
- Full-time
- Customer service
- Mid-level
- Mentoring
Senior Trainer DC
AHU Technologies Inc —United States
- $70 an hour
- Full-time
- Remote
- System design
- Mid-level
- Bachelor's degree
Quick Apply

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Technology / Computer Technician
Green Earth Electronics Recycling —Saint Joseph, MI
Compensation:* $15-22/hr. Ability to safely lift 50+ lbs alone. Desired Certifications (or working toward)*. Number of Items tested/day.
$15 - $22 an hour
Quick Apply
IT Support Specialist - I
The Scion Group —Chicago, IL
Bachelor's degree in relevant field or equivalent experience providing help desk support. Monitor incoming service requests and prioritize tickets based on…
$44,000 - $55,000 a year
Quick Apply
5d

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
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TECHNICAL SUPPORT REPRESENTATIVE - PART-TIME
Micro Center —Hilliard, OH
Our Technical Support representatives play a vital role in delivering exceptional technical support while driving sales through service solutions.
Quick Apply

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IT Helpdesk Technician

Four Winds Casino and Resort -
New Buffalo, MI

Apply Now

Job Details

Qualifications

Computer operation
Basic math
Answering guest questions
Inferential statistics
Relationship management
Probability theory
Query management

Full Job Description

SUMMARY:

Responsible for providing the initial technical assistance, either via telephone or email with enterprise computer and technology users for the purpose of break/fix resolution, or escalation to the I.T. support staff,

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Installs selected software, maintaining proper security levels and access rights.
Ensures the quality of systems operations in all areas of the casino by communicating with all levels of systems users and offering direction and assistance as needed.
Coordinates work flow to ensure effective overall operations in the I.T. Department.
Facilitates the flow of information throughout the I.T. Department by attending regularly scheduled departmental meetings.
Ensures a maximum level of service and satisfaction to all systems users is achieved and maintained.
Maintains a working knowledge of Microsoft Word, Excel, email and all aspects of Microsoft administrative tools in order to perform job effectively.
Contacts vendors with regard to specific software, hardware or phone problems, as needed or as requested by the I.T. Manager.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Promotes the following within the department and among all employees:

Creates an atmosphere of fun for all casino guests.
Encourages mutual respect, dignity and integrity with all employees by setting positive examples at all times.

SUPERVISORY RESPONSIBILITIES:

Although this position does not directly supervise any one person, the Helpdesk Technician indirectly supervises the activities of all system users on property.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

Technical degree in computer science or related area, one to two years related experience and/or training, or an equivalent combination of education and experience.

SPECIAL QUALIFICATIONS:

One to three years in computer programming, information management, or casino-related experience preferred.

Must possess effective communication skills, and be computer-literate, with superior programming and usage skills.

This position requires a Level 2 Gaming License.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret the most complex of documents, such as technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from guests, regulatory agencies, or members of the business community. Ability to effectively present information in one-on-one and small group situations.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals, and work with mathematical concepts such as probability and statistical inference.

REASONING ABILITY:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to leverage technical expertise to fully understand and meet the finance department’s technical and reporting needs and requirements. Ability to develop and maintain a strong relationship with casino technical staff. Ability to communicate technical information to non-technical personnel. Ability to specify and develop queries/reports using a range of software. Ability to think logically and follow detailed instructions.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit and use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance; and stoop, kneel, crouch or crawl.

The employee is frequently required to lift and/or move up to twenty-five pounds, occasionally lift and/or move up to fifty pounds, and infrequently lift and/or move up to one hundred pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is frequently required to risk danger of electrical shock and/or radiation (from computers).

The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. A casino environment is typically smoky.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

it help desk jobs in new buffalo, mi

IT Helpdesk Technician

Fiscal Data & IT Technician

IT Support Technician

Support Technical Representative

Service Desk Analyst

Seasonal, Operations Technical Specialist (Part Time)

IT Technician

Technical Support Representative III

Customer Services Audio/Video Specialist

Printer Hardware Helpdesk Technician - South Bend IN

Customer Services Specialist/Voice Over IP

Technical Support Engineer

System Support Specialist

Stu-Tech/Para Reg ITS Helpdesk

IT/AV Media Technician

Senior Trainer DC

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