Top 11 Desk technician Jobs in New Orleans, La

Help Desk Technician
EDG —Metairie, LA
- Full-time
- English
- Mid-level
- Office
IT Support Center Specialist - Support Desk Level I
RESTECH INFORMATION SERVICES —Metairie, LA
- On call
- Google Workspace
- Microsoft Outlook
- Mid-level
Senior Desktop Support Specialist
Hancock Whitney —New Orleans, LA
- Weekends as needed
- Word processing
- Writing skills
- English
IT Technician
T. Baker Smith —Metairie, LA
- Full-time
- Computer science
- Computer Science
- Computer literacy
IT Desktop/Support Specialist I (Caesars New Orleans)
Caesars Entertainment —New Orleans, LA
- Full-time
- Computer science
- Computer Science
- Computer literacy
Technical Support Specialist II
FirstLine Schools —New Orleans, LA
- $51,750 - $69,751 a year
- Full-time
- School experience
- Google Workspace
- Computer science
- 403(b)
Quick Apply
12d
IT Technician
Saronic Technologies —New Orleans, LA
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Support Desk Senior Engineer Level II
RESTECH INFORMATION SERVICES —Metairie, LA
- Full-time
- 5 years
- Windows
- Microsoft Office

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IT Support Center Specialist - Support Desk Level I
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High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration…
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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
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Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Bachelors, Associates Degree, or Advanced Training in a technical field preferred but not required. Involves user support on software and hardware from base…
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desk technician jobs near new orleans, la

Help Desk Technician

EDG -
Metairie, LA

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Job Details

Full-time

Qualifications

English
High school diploma or GED

Full Job Description

Requisition Number: 2886

Job Title: Help Desk Technician

Date Opened: 4/6/2026

Location: Metairie

Industry: Corporate

Department: Information Technology

Employment Type: Full-Time Regular

Part-Time Available: No

Eligible for US Work Authorization Sponsorship: No

FLSA Exemption: Non-Exempt

Job Summary:

The Help Desk Technician will assist with the installation, support and maintenance of servers or other company systems.

Job Duties and Responsibilities:

Provide end-user support, resolving technical issues and provides technical assistance for all Operating systems; Provide remote support through phone or end-user via phone;

Set up new hires with equipment and appropriate access to the company’s system;

Troubleshoot issues with equipment like printers, computers and servers

Assist with the maintenance of the business software applications;

Assist with the implementations, installations, configurations, monitoring, trouble shooting and evaluation of existing and new operating system;

May confer with database programmers, analysts or other system administrators.

Qualifications (Knowledge, Skills and Abilities):

High School diploma or the equivalent required;

Minimum of three (3) years of proven experience as a help desk technician or IT customer support role is required;

Associates’ Degree in directly related discipline or current CompTIA Certificates (A+, Network+ and/or Security+) may be considered in lieu of one (1) year of the required experience;

Tech savvy with working knowledge of office automation products, databases and remote control;

Good understanding of computer systems, mobile devices and other tech products;

Ability to diagnose and resolve basic technical issues;

Proficiency in English;

Excellent communication skills;

Customer-oriented and cool-tempered.

Working Conditions:

Work is primarily conducted in an office environment (Private or Semi-Private Office) but also requires occasional travel to off-site work locations;

Interaction with other team members, as well as supervisors and client personnel;

Must be able to wear safety equipment as required by the safety department for personal protection;

May be required to travel out of town on a periodic basis.

Physical Requirements (With or without Reasonable Accommodation):

Must be able to lift and carry 20 pounds;

Sufficient clarity of speech and hearing or other communication capabilities which permits employee to communicate effectively;

Ability to sit for prolonged periods of time;

Sufficient vision or other powers of observation which permits employee to conduct analysis and investigations;

Sufficient manual dexterity which permit the employee to perform routine office duties;

Sufficient personal mobility and physical reflexes to perform office duties and travel when necessary to off-site locations.

This job description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.

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desk technician jobs in new orleans, la

Help Desk Technician

IT Support Center Specialist - Support Desk Level I

Senior Desktop Support Specialist

IT Technician

IT Desktop/Support Specialist I (Caesars New Orleans)

Technical Support Specialist II

IT Technician

Support Desk Senior Engineer Level II

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