Top 812 Customer support associate Jobs in New York, Ny

Tax Support Associate – Retail
Intuit —Garden City, NY
- $32.50 - $36.00 an hour
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
6d
Tax Support Associate – Retail
Intuit —Mineola, NY
- $32.50 - $36.00 an hour
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
6d
Wealth Management: Client Service Associate
Northwestern Mutual —New York, NY
- $80,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- 5 years
- Disability insurance
- Health insurance
Quick Apply
2d
Senior Registered Client Service Associate - New York, NY
Raymond James Financial, Inc. —New York, NY
- $55,000 - $96,000 a year
- Full-time
- High school
- Writing skills
- Mid-level
- Paid holidays
- Health insurance
Associate, Alternatives Distribution and Client Services
Macquarie Group Limited —New York, NY
- $110,000 - $150,000 a year
- Full-time
- 5 years
- Finance
- Bachelor's degree
- Paid parental leave
- Health savings account
Customer Experience Associate
Primwave Consulting —Franklin Lakes, NJ
- $52,000 - $63,000 a year
- Full-time
- Office
- Business development
- Organizational skills
Quick Apply
2d
Client Relations Associate
Confidential —New York, NY
- $75,000 a year
- Microsoft Excel
- Mid-level
- Continuous improvement
2d
Tax Support Associate – Retail
Intuit —Staten Island, NY
- $32.50 - $36.00 an hour
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
6d
Associate Director, PBM Client Services
Healthcare Support —New York, NY
- $163,000 - $190,000 a year
- Monday to Friday
- Hybrid work
- 6 years
- Office
- Analysis skills
- Health savings account
- AD&D insurance
Quick Apply
12d
Tax Support Associate – Retail
Intuit —Paramus, NJ
- $32.50 - $36.00 an hour
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
6d
Customer Account Associate
Garden State Concepts —Elizabeth, NJ
- $700 - $1,500 a week
- Full-time
- Background check
- In-person
- Entry level
Quick Apply
1d
Sales Support Associate
EOS —New Providence, NJ
- $60,000 - $75,000 a year
- Mid-level
- 3 years
- Communication skills
Quick Apply
5d
Unit Support Associate - AmbulatorySurgUnit - OR
NYU Langone Health —Mineola, NY
- $47,979.15 a year
- Full-time
- Customer service
- Computer literacy
- High school diploma or GED
- Wellness program
9d
Cashier/Customer Service/Sales Associate
Citydrug & Surgical —New York, NY
- From $17 an hour
- 8 hour shift
- Spanish
- Sales
- Computer literacy
- 401(k)
- Paid time off
Quick Apply
1d
Dealership Customer Service Associate
DealerFLEX —Englewood, NJ
- $15.49 - $16.49 an hour
- Full-time
- 18 years or older
- Clean driving record
- Dealership
- Health insurance
- 401(k)
Quick Apply
8h
Customer Support Associate
Pilot Fiber —New York, NY
- $52,000 - $70,720 a year
- 8 hour shift
- Hybrid work
- Mid-level
- Communication skills
- Under 1 year
- Health insurance
- Dental insurance
Associate Customer Support Specialist
Miter —New York, NY
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Office
- Entry level
- Commuter assistance
- Paid parental leave
Mailroom Associate/Reception Support
UniCredit New York Branch —New York, NY
- $24 an hour
- Temporary
- Microsoft Excel
- Microsoft Outlook
- Inventory management
Quick Apply
6d
Care Coordination Associate I
Hospital for Special Surgery —New York, NY
- $26.65 - $40.87 an hour
- Full-time
- High school diploma or GED
- Experience equivalent to degree accepted
- Computer skills
13d
Executive Desktop Support Associate
Fortress Investment Group LLC —New York, NY
- $150,000 - $160,000 a year
- Full-time
- Computer science
- Computer Science
- System design
- 401(k)

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Tax Support Associate – Retail

Intuit -
Garden City, NY

Apply Now

Job Details

Part-time
$32.50 - $36.00 an hour
6 days ago

Benefits

Employee stock purchase plan
Employee assistance program
401(k) matching
Paid sick time

Qualifications

State tax return preparation
Tax preparation software
Video conferences (communication methods)

Full Job Description

Overview

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Retail Experts in one of our TurboTax Retail or Flagship locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Retail Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.”

About the Role: In this role, you will work on-site from a TurboTax Retail or Flagship location as part of a collaborative team of financial experts, serving in-person customers who use Intuit TurboTax products.

You will serve customers in-person using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.

Additionally, you will play a key role in growing TurboTax’s client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.

This role is non-exempt and requires onsite presence at a TurboTax location in the United States.

What You’ll Do:

Be a Proactive Community Ambassador

Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.
Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach.
Lead and participate with the support of TurboTax in local marketing, making the topic of taxes accessible and approachable.

Provide Tax Expertise

Give hands-on tax advice and complete preparation services for TurboTax customers, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments).
Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice.
Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language.

Deliver a Best in Class Customer Experience

Create an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations).
Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.
Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools.
Address client inquiries while helping them overcome tax-related challenges.

What You Get: As a TurboTax - Retail Expert, you’ll receive access to exceptional company benefits and resources, including:

401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program

discounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax’s network of growth-minded professionals and marketing support

Key Qualifications

Who You Are:

Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep knowledge of tax law preferred.
Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.
Must possess or be able to obtain any related State licenses, certificates, permits, or bonds
Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.
Familiarity with Circular 230
Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand.
Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies
Bilingual (English/Spanish) communication skills are a plus
Experience in holistic tax advisory services beyond tax filing
Must be willing to wear a TurboTax uniform
Must be willing to work in a front facing retail environment

Attributes & Skills:

Passionate about empowering customers and helping them overcome the complexities of taxation.
Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos).
Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.
Exceptional customer service skills, high empathy, and a friendly, professional demeanor.
Excited to be showcased as a TurboTax Expert in local and national marketing efforts.
Strong verbal and written communication skills.
Ability to work in a fast-paced environment independently while managing multiple priorities.
Proficient with technology, including tax preparation software and CRM/sales tools.

Additional Requirements:

Must reside within the United States.

Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

New York $32.50 - $36.00

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Apply Now

Refine Your Search

customer support associate jobs in new york, ny

Tax Support Associate – Retail

Tax Support Associate – Retail

Wealth Management: Client Service Associate

Senior Registered Client Service Associate - New York, NY

Associate, Alternatives Distribution and Client Services

Customer Experience Associate

Client Relations Associate

Tax Support Associate – Retail

Associate Director, PBM Client Services

Tax Support Associate – Retail

Customer Account Associate

Sales Support Associate

Unit Support Associate - AmbulatorySurgUnit - OR

Cashier/Customer Service/Sales Associate

Dealership Customer Service Associate

Customer Support Associate

Associate Customer Support Specialist

Mailroom Associate/Reception Support

Care Coordination Associate I

Executive Desktop Support Associate

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