Top 1310 Guest service Jobs in Niles, Oh

Guest Services Agent
Fairfield Inn Niles —Warren, OH
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
1d
Server/Waiter
StoneBridge Grille & Tavern —Warren, OH
- $12 - $25 an hour
- Part-time
- In-person
- Restaurant
- Entry level
- Employee discount
- Flexible schedule
Quick Apply
2d
Executive Team Leader Service & Engagement - Youngstown Area
Target —Niles, OH
- $64,000 - $128,000 a year
- Weekends as needed
- Inventory management
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
9d
Receptionist
Great Clips —Niles, OH
- Full-time
- Computer literacy
- Cleaning
- Communication skills
- Paid time off
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1301)
Target —Niles, OH
- $15.00 - $22.50 an hour
- Part-time
- Entry level
- Flexible schedule
Hostess Cashier
mizu japanese restaurant —Niles, OH
- $14 - $16 an hour
- Part-time
- Serving
- Organizational skills
- In-person
- Employee discount
- Flexible schedule
Quick Apply
6d
Food & Beverage Team Leader
Target —Niles, OH
- $20.50 - $34.85 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Paid holidays
- Disability insurance
3d
Dispensary Tech (Part-Time)
Ayr Wellness —Niles, OH
- Part-time
- Basic math
- High school diploma or GED
- 21 years or older
Quick Apply
Front Desk Agent
Home2 Suites by Hilton Youngstown —Youngstown, OH
- $13 - $14 an hour
- 8 hour shift
- Hotel
- Organizational skills
- In-person
Quick Apply
Office Assistant/Receptionist
Silcor Oilfield Services —Brookfield, OH
- $18 an hour
- Full-time
- Background check
- Pass drug screening
- Office
- Health insurance
- Dental insurance
Quick Apply
Server
Outback Steakhouse —Niles, OH
- $5.50 an hour
- Call employer
- Casual dining restaurant
- Customer service
- Entry level
- Health insurance
- Dental insurance
Quick Apply
14d
Receptionist, Part Time
Greenbriar Center —Boardman, OH
- Part-time
- Administrative experience
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Social Services Designee
Greenbriar Center —Boardman, OH
- Full-time
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Breakfast Attendant (Hotel)
Youngstown Residence Inn by Marriott Warren/Niles —Niles, OH
- $13 - $14 an hour
- Full-time
- Residential
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
Greeter
Bass Pro Shops —Warren, OH
- Part-time
- High school diploma or GED
- Organizational skills
- Communication skills
- Paid holidays
- Dental insurance
Sales Associate - Spirit
Spirit Halloween —Niles, OH
- $11.80 - $12.00 an hour
- Seasonal
- Merchandising
- Ability to lift 50 pounds
- Cleaning
Receptionist, Part Time
Canfield Healthcare Center —Youngstown, OH
- Part-time
- Administrative experience
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Security Guard - Eastwood Mall
Cafaro —Niles, OH
- Part-time
- Customer service
- Ability to walk for extended periods
- Military
Quick Apply
6d
Ushers
JAC MANAGEMENT GROUP, LLC —Youngstown, OH
- Part-time
- Entry level
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1301)
Target —Niles, OH
- $15.00 - $22.50 an hour
- Choose your own hours
- Entry level
- Flexible schedule

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Guest Services Agent

Fairfield Inn Niles -
Warren, OH

Apply Now

Job Details

Full-time
1 day ago

Qualifications

Computer operation
Confidential information handling
Computer literacy
Client rapport building
High school diploma or GED
Computer skills
Customer service problem-solving

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Fairfield Inn Niles

1860 Niles-Cortland Road, SE

Warren, OH 44484

Overview:

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:

Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications:

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Apply Now

Refine Your Search

guest service jobs in niles, oh

Guest Services Agent

Server/Waiter

Executive Team Leader Service & Engagement - Youngstown Area

Receptionist

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1301)

Hostess Cashier

Food & Beverage Team Leader

Dispensary Tech (Part-Time)

Front Desk Agent

Office Assistant/Receptionist

Server

Receptionist, Part Time

Social Services Designee

Breakfast Attendant (Hotel)

Greeter

Sales Associate - Spirit

Receptionist, Part Time

Security Guard - Eastwood Mall

Ushers

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1301)

I want to receive the latest job alert for guest service in niles, oh

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