Top 23 Desk technician Jobs in Norfolk Va

Desktop Support Technician
Leidos —Norfolk, VA
- $26 - $29 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
5d
Desktop Support Technician
Leidos —Virginia Beach, VA
- $24 - $27 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
5d
IT Help Desk
RQ Construction —Virginia Beach, VA
- $29 - $35 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
5d
Helpdesk Technician
MCH Consulting Services LLC —Suffolk, VA
- Full-time
- Warehouse
- Entry level
Quick Apply
Support Technician (Onsite)
Layer 9 —Suffolk, VA
- $55,000 - $65,000 a year
- Full-time
- Clean driving record
- Dental office
- HIPAA
Quick Apply
IT Support Technician
BMZ USA, INC —Virginia Beach, VA
- $50,000 - $65,000 a year
- Monday to Friday
- Bilingual
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Tier II Deskside Technician (Mid-level)
Empower AI Inc. —Suffolk, VA
- Full-time
- 5 years
- Research
- Mid-level
2d
Training Site Technician
Saronic Technologies —Virginia Beach, VA
- Full-time
- Classroom
- Mid-level
- Associate's degree
- Paid parental leave
- Paid holidays
Quick Apply
Junior IT Support Agent/Technician (Shift Schedules: Day, Evening, and Night)
STRATASCORP —Hampton Roads, VA
- $60,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Windows
- Bachelor's degree
Help Desk Technician / Tier III Support
PEOPLE TECHNOLOGY AND PROCESSES LLC —Norfolk, VA
- Full-time
- Mid-level
Quick Apply
Helpdesk Administrator
Native American Technology —Suffolk, VA
- $61,000 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- 2 years
Quick Apply
Tier III Support Technician (Shift Schedules: Day, Evening, and Night)
STRATASCORP —Hampton Roads, VA
- $80,000 - $95,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Windows
Tier II Support Technician (Shift Schedules: Day, Evening and Night)
STRATASCORP —Hampton Roads, VA
- $60,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
Help Desk Technician - Overnight - Top Secret
PROSOFT —Portsmouth, VA
- $65,000 - $68,000 a year
- Overnight shift
- Microsoft Outlook
- Computer Science
- Mid-level
Quick Apply
14d
PC Technician
Hampton University —Hampton, VA
- $35,000 - $40,000 a year
- Full-time
- Background check
- Laboratory
- Classroom
- Disability insurance
- Dental insurance
IT Help Desk Technician
Old Dominion University —Norfolk, VA
- $59,754 a year
- Full-time
- Research
- Mid-level
- Windows
1d
IT Technician Tier II Support Specialist
Plateau Software Inc —Fort Eustis, VA
- $42,000 - $62,000 a year
- High school diploma or GED
- Organizational skills
- Entry level
- Paid holidays
- Health insurance
2d
Training Development and Delivery Specialist
Leidos —Hampton, VA
- $82,550 - $149,225 a year
- Full-time
- Classroom
- Mid-level
- 3 years
12d
SITEC - PC Technician - Little Creek, VA
Peraton —Virginia Beach, VA
- $51,000 - $82,000 a year
- Bachelor of Science
- Mid-level
- Associate's degree
- Health savings account
- Paid holidays
1d

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Desktop Support Technician
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Desktop Support Technician

Leidos -
Norfolk, VA

Apply Now

Job Details

Full-time
$26 - $29 an hour
5 days ago

Qualifications

Customer communication
Network troubleshooting
Cable testers
IT operations
Windows
Fastening tools
High school diploma or GED
Wrenches
Driving
Customer support ticket management
DoD 8570
IAT
IAT Level II
Telecommunications testing equipment
Ticketing system technical support
Optical Time-Domain Reflectometer (OTDR)
Equipment racks mounting

Full Job Description

Description

More About the Role:
NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.

At Leidos, we know the most talented and diverse IT and Engineering professionals will always have a multitude of career choices; your time at Leidos will be a wise investment in your career and in yourself.

Leidos is seeking a Mid-level Desktop Support Technician to support a government site at Norfolk, VA as one of the key members of the Field Services team. The candidate will be responsible for direct desk-side support to the customer, troubleshooting and repairing IT devices.

The work location for this position will be at a government site and will require the ability to:

Must be able to lift and carry 50 lbs. for up to a 100 feet at a time; must be able to lift 25 lbs. vertically using ladders.
Must be able to work in confined spaces, such as raised floors or communications closets; must be able to work in noisy environments, such as data centers and operations centers; must be able to stand or sit for 8 hours at a time.
Must be able to utilize basic hand tools such as screwdrivers and wrenches while rack mounting active and passive equipment using small screws and brackets.
Must have normal color vision to identify different colors of wires and cables; must have correctable vision to 20/20 or better so you can see objects and information displayed in schematics, test equipment, and computer monitors; must have depth perception to be able to judge distance between objects to work safely on ladders and in confined spaces; must be able to use and read digital test equipment such as OTDR (optical time-domain reflectometer).
Must be able to drive personal or corporate vehicle (depending on availability) to different locations to work on projects and troubleshoot issues; valid state license required.

What You'll Get to Do:

Manage the resolution of customer tickets according to established Service Level Requirements (SLRs).
Ensure proper ticket-handling according to guidelines set in place.
Properly troubleshoot and resolve user computer issues including hardware and software-related concerns.
Ensure customer related tasks are completed within the timeline set.
Troubleshoot and resolve local and networked Multi-Function Devices, printers, and other hardware components.
Assist other technicians in resolving complex issues.

You'll Bring These Qualifications:

Must be a US Citizen and possess a DoD Secret Clearance.
HS diploma with 4+ years of prior relevant experience, additional related education or certifications may be considered in lieu of experience.
Valid DoD 8570 IAT Level II: Security+ or higher Certification.
Must demonstrated expertise in IT Enterprise Operations.
Experience with Microsoft Windows OS, version 11.
Experience with HP Service Manager, Remedy, or similar Service/Help Desk ticket management software.
Basic network troubleshooting skills.
Excellent customer service skills.
Excellent oral and written communication skills.

These Qualifications Would be Nice to Have:

Organized and detail-oriented.
Strong leadership skills.
Self-motivated/ self-directing.
Strong collaboration, prioritization, and adaptability skills required. Relationship building.
Ability to manage and prioritize own work, and that of their team.
Independent decision making.
Analytical thinking; thinking out of the box.
Ability to effectively communicate with all organizational levels (SME to Senior Management).
Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.).

Pay Range: $26.00 - $29.00/hourly rate.

NGEN

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:

July 15, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range -

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Apply Now

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desk technician jobs in norfolk va

Desktop Support Technician

Desktop Support Technician

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Tier II Deskside Technician (Mid-level)

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IT Technician Tier II Support Specialist

Training Development and Delivery Specialist

SITEC - PC Technician - Little Creek, VA

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