Top 12 Client services coordinator Jobs in North Dakota

Client Services Coordinator
Community Medical Services —Fargo, ND
- $23 - $24 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Medication administration
- Health savings account
- Paid holidays
Quick Apply
4d
Service Coordinator
Acme Tools —Grand Forks, ND
- Background check
- Customer service
- Pass drug screening
- Paid holidays
- Disability insurance
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Coordinator - Sales / Client Retention
Signal of North Dakota —Fargo, ND
- $75,000 - $150,000 a year
- Choose your own hours
- Background check
- Pass drug screening
- Mid-level
- Travel reimbursement
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Care and Services Coordinator
Northland PACE —Bismarck, ND
- Full-time
- Clean driving record
- Experience working with individuals with disabilities
- Mid-level
- Health savings account
- Health insurance
Quick Apply
4d
Office Operations & Client Success Coordinator
Dakota Property Services —West Fargo, ND
- $18 - $22 an hour
- Email
- Google Workspace
- Inventory management
- Office
Quick Apply
14d
Admissions & Social Services Coordinator, LSW
SMP Health —Enderlin, ND
- Full-time
- Mid-level
- 21 years or older
- Health savings account
- Paid holidays
Social Services Coordinator
Nexus Family Healing —Bismarck, ND
- $21 - $24 an hour
- Full-time
- School experience
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
11h
BOP/Rental Service Coordinator
Axis Energy Services —Williston, ND
- High school
- Customer service
- Computer literacy
Quick Apply
Service Coordinator - Jamestown
Central Sales, Inc. —Jamestown, ND
- From $20 an hour
- Weekends as needed
- Sales
- Dealership
- Local
- Health insurance
7d

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Client Services Coordinator

Community Medical Services -
Fargo, ND

Quick Apply

Job Details

Full-time
$23 - $24 an hour
4 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED
Driver's License

Full Job Description

Description:

Schedule: Mon-Fri 6am-230pm, Every other Saturday 7am-9am

Pay: $23-$24/hr

Community Medical Services (CMS) is seeking a Client Services Coordinator to be the welcoming face of our clinic. Under the supervision of the Clinic Manager, you will greet clients and visitors with professionalism, compassion, and a trauma-informed approach. You’ll play a key role in coordinating client care, including scheduling appointments, assisting with walk-in intakes, and addressing client concerns.

As part of our mission to help individuals recover from substance use disorders, you’ll thrive in a supportive, engaging, and fulfilling work environment where your contributions are valued.

Along the way, we’ll invest in your well-being through a benefits package for full-time employees that includes:

Subsidized medical, dental, and vision insurance
Health savings account
Short and long-term disability insurance
Life insurance
Paid sick, vacation, and holiday time
401K retirement plan with match
Tuition and Continuing Medical Education reimbursement up to 100%
Employee assistance program to support your mental health and wellness
Ongoing professional development

We’re looking for someone who:

Enjoys a consistent schedule.
Is excited to work in an outpatient setting, much like a doctor’s office.
Remains friendly, helpful, and courteous when interacting with clients, including those who are chemically dependent.

Responsibilities:

Greets and attends to clients in person and over the phone
Answers all phone calls in a professional and courteous manner
Manages the patient flow of a high volume of clients in a fast-paced environment
May place outbound calls to schedule follow-up appointments, or to engage clients in treatment
Creates new client profiles and enters demographic information in electronic health record
Schedules appointments using electronic scheduling system
Completes accurate documentation of client visits in their electronic health record
Maintains a welcoming lobby and reception area by ensuring areas remain clean and organized.
Coordinates intakes on a walk-in basis, including assisting clients with completion of required documentation and scheduling with an available provider and counselor to complete intake process Verifies insurance eligibility through various insurance portals, setting up billing episodes in electronic health record
Establishes client payment plans and financial contracts, collects and posts payments
Ensures confidentiality of all client and employee information
Assists in the de-escalation of clients using a trauma-informed approach
Triages client issues to secure most appropriate solution Introduces clients to the
Recovery Connect engagement app and help them navigate it as needed
Completes end of day tasks, including reconciling deposit and payment records
Verifies cash in cash box at the beginning of shift and reconciles cash count at the end of the day
Uses appropriate incident reporting procedures when documenting unsafe or problematic incidents involving clients, clients and/or staff
Participates in in-service/education regarding
Quality Improvement or required job-focused education
Helps maintain inventory and assist in ordering clinic supplies
Performs general office duties, such as document preparation, scanning, faxing

Requirements:

High School Diploma/GED
1+ years of experience in customer service is required
1+ years of front desk experience, preferably at hospital front desk or multi-physician practice is required
Hospital front desk or multi-physician front desk experience preferred
For employees in the following states (TX/OH/MN/IN/WI):
Motor Vehicle Valid state-issued driver’s license and MVR clearance is required; a 39-month MVR is required for any applicant at the time of the interview

Skills:

Ability to communicate clearly and effectively between all organizational levels and with outside providers
Basic computer knowledge, including ability to navigate in electronic health records
Culturally competent and sensitive to client and employee needs
Demonstrated ability in medication administration accuracy and ability to maintain accurate client records
Excellent organizational skills, accuracy, and attention to detail
Problem solving, conflict resolution, time management, and strong customer service skills
Strong team player comfortable working in a fast-paced setting
Ability to maintain confidentiality to ensure compliance with HIPAA and 42 CFR
Flexible with the ability to work in a continuously changing environment
Ability to work flexible hours including nights, weekends, and holidays
Employees will be required to travel to the bank for cash deposits and must pass an MVR check for employment in the following states: (TX/OH/MN/IN/WI)

Tools and Equipment:

Frequent use of a telephone, computer, printer, fax machine and copier
Frequent use of the internet and various web browser software, and Microsoft Office products, including Outlook, Word, Excel, and PowerPoint
Frequent use of electronic health record

Physical Working Conditions and Office Setting Description:

Prolonged sitting, standing, frequent bending, stooping, or stretching associated with an office environment
Frequent and prolonged typing and operation of computer, keyboard, and telephones
Some lifting may be required: Employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds

#CLSTF

About Community Medical Services

Community Medical Services (CMS) is a CARF-accredited addiction treatment program providing services in the form of outpatient medication-assisted treatment and one-on-one and group counseling to those seeking help with their opioid use disorder. Headquartered in Arizona with more than 70 treatment clinics in 14 states, CMS is dedicated to meeting the challenges presented by the growing opioid epidemic in communities where treatment is lacking.

Our Commitment

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Other Conditions

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Refine Your Search

client services coordinator jobs in north dakota

Client Services Coordinator

Service Coordinator

Coordinator - Sales / Client Retention

Care and Services Coordinator

Office Operations & Client Success Coordinator

Admissions & Social Services Coordinator, LSW

Social Services Coordinator

BOP/Rental Service Coordinator

Service Coordinator - Jamestown

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