Top 1421 Associate project Jobs in Norton, Ma

Customer Care Specialist
New England Ice Cream Corporation —Norton, MA
- $20 - $25 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Quality Control Technician II 1
Amrize —Wrentham, MA
- $60,000 - $90,000 a year
- Weekends as needed
- Clean driving record
- Customer service
- Basic math
- Paid parental leave
- Health savings account
Cashier
Home Depot —Mansfield, MA
- $17.50 - $18.50 an hour
- 1 year
- Entry level
Mattel Retail Merchandiser RPT (Regular Part Time) - Raynham, MA 02767, Stoughton, MA 02072
Mattel —Raynham, MA
- $23 - $25 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid training
- Mileage reimbursement
Warehouse Associate - Xfinity Center
Legends Global —Mansfield, MA
- $18 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Warehouse
MERCHANDISING
Home Depot —Mansfield, MA
- $18.50 an hour
- Part-time
- Customer service
- Merchandising
- Power tools
Jr. Network Engineer
Samsonite —Mansfield, MA
- Full-time
- Hybrid work
- Entry level
Warehouse Production Team Associate
CFS —Norton, MA
- Overtime
- Forklift
- Driver's License
- Math
- Tuition reimbursement
Associate, Visual Creative Services
Wayfair —Taunton, MA
- $64,000 - $70,500 a year
- Full-time
- Mid-level
- Office
- Organizational skills
Task Associate
Ulta Beauty, Inc. —Foxborough, MA
- $17 - $25 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Fair chance
- Dental insurance
- Paid time off
Administrative Assistant - Xfinity Center
Legends Global —Mansfield, MA
- $18 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Office
Retail Warehouse Associate (Part-Time)
Ikea us —Stoughton, MA
- $23.23 - $32.82 an hour
- Part-time
- Background check
- Pass drug screening
- Entry level
- Paid parental leave
- Paid holidays
3d
Housekeeper The Residence at Great Woods
LCB Senior Living —Norton, MA
- $18 - $22 an hour
- Full-time
- Ability to walk for extended periods
- English
- Residential
- Paid holidays
- Dental insurance
Quick Apply
2d
Guest Coordinator
Ulta Beauty, Inc. —Foxborough, MA
- $17 - $25 an hour
- Part-time
- High school diploma or GED
- Fair chance
- Computer skills
- Dental insurance
- Paid time off
Stadium Operations Associate
KRAFT SPORTS AND ENTERTAINMENT LLC —Foxborough, MA
- $15 - $20 an hour
- Extended hours
- Computer literacy
- High school diploma or GED
- Organizational skills
Customer Service/Sales
Home Depot —Mansfield, MA
- $17.50 - $20.50 an hour
- Entry level
Lead Cashier
Ulta Beauty, Inc. —Taunton, MA
- $16.50 - $24.75 an hour
- Part-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Dental insurance
- Paid time off
Merchandising Sales Associate
Tractor Supply Company —Taunton, MA
- $15.25 - $17.60 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid parental leave
- Disability insurance
2d
Research Associate
Brown University —Providence, RI
- Full-time
- Remote
- School experience
- Mid-level
- Master's degree
- Paid holidays
- Health insurance
Physical Therapist Assistant
Life Care Centers of South Shore —Scituate, MA
- $38.90 - $41.09 an hour
- Part-time
- Background check
- CPR Certification
- Microsoft Excel
- Dental insurance
- 401(k)
Quick Apply

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Customer Care Specialist

New England Ice Cream Corporation -
Norton, MA

Quick Apply

Job Details

Full-time
$20 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Parental leave
Vision insurance

Qualifications

Computer operation
Microsoft Excel
Microsoft Outlook
Phone communication
Call center experience
Computer literacy
Spreadsheets
High school diploma or GED
Typing
Associate's degree
Account management
Office phone management
Quality data entry
Customer data entry

Full Job Description

The Customer Care Specialist is responsible for managing and expediting the day-to-day requests and issues that customers may have regarding orders, asset maintenance, immediate need of product and any other support tasks. This position provides exceptional support to our customers regarding delivery issues, special projects, routing requests, inventory issues, orders, recommending products, and more. The Customer Care Specialist makes complex decisions in managing projects, manages accounts, follows up, and facilitates effective communication between departments. The goal of a Customer Care Specialist is to proactively assist and advocate for our customers while driving sales for the business. Each Specialist plays a vital role in accomplishing the daily and long-term goals of the Customer Care team.

Essential Duties and Responsibilities

Maintain excellent customer service with both external and internal customers.
Ability to remain positive, empathetic, and professional during times of customer stress.
Maintain composure under pressure and proactively handle customer and internal issues/problems with minimal supervision.
Answer a high volume of incoming calls and make outgoing calls regarding all aspects of orders and deliveries.
Take initiative to upsell product and be able to make recommendations to customers.
Follows through on all requests/orders to ensure accuracy and timely delivery.
Handle complaints, confidently provide appropriate solutions and alternatives and maintain consistent and timely follow up with customers.
Take initiative in multi-department communication and coordination, providing additional information to the routing, accounting and sales departments regarding deliveries and orders.
Compile reports and troubleshoot quantity discrepancies between stock and records.
Maintain records of customer interactions, inquiries, comments, and complaints as necessary.
Maintain strict confidentiality of sensitive financial and customer information.
Perform general office duties including handling mail, filing, photocopying, faxing, and maintaining files and records.
Ability to be proactive and anticipate the needs of the other associates.
Ability to work independently and take responsibility for accounts.
Ability to multitask work while taking high volume inbound calls and making high volume outbound calls daily.
Additional duties as assigned.

Education and Experience

High school diploma or equivalent required.
Associate degree preferred.
Minimum 3-5yrs call center experience preferred.
Account Management preferred.
Experience in a corporate setting desirable.
Sales experience preferred.
Excell and computer experience required.

Skills/Qualifications

A good understanding of basic computer skills and the ability to learn how to use proprietary software. Proficient in MS Office Programs: Excel, Outlook and Word.
Proven data entry and phone skills are required.
Ability to think logically to provide answers to customer questions as well as resolutions for various issues that may arise.
Strong multi-tasking, follow-through, and organizational skills with the ability to pay close attention to detail.
Strong professional and proven written, verbal, and interpersonal communication skills.
Must be able to work effectively and clearly one-on-one and in groups; must be a quick, concise writer, able to write in a direct, effective manner.
Knowledge and experience in Distribution and/or in the Ice Cream/Food industry a plus.
Ability to interact confidently and proactively with all levels and departments within the company, including coordinating with field personnel.
Ability to address customers calmly when they are stressed or upset as well as be assertive when needed.

Training Required

Self-directed and on-the-job training

Working Environment

Internal office work environment (cubical)
Extensive verbal and computer work

Physical Demands

Routinely required to sit, walk, talk, see, hear, and move about the office facilities.
Routinely required to keyboard and manipulate small and large objects.

Salary:

Compensation for this position will be determined based on experience, education, and other relevant factors.

Equal Opportunity Employer:

New England Ice Cream Corporation is committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected characteristic. We welcome disabled applicants to request any reasonable accommodations necessary to facilitate their application process.

Pay: $20.00 - $25.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance

Education:

Associate (Preferred)

Experience:

Call Center: 3 years (Required)
Customer Service: 3 years (Preferred)
Account Management : 1 year (Preferred)
Microsoft Excel: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

associate project jobs in norton, ma

Customer Care Specialist

Quality Control Technician II 1

Cashier

Mattel Retail Merchandiser RPT (Regular Part Time) - Raynham, MA 02767, Stoughton, MA 02072

Warehouse Associate - Xfinity Center

MERCHANDISING

Jr. Network Engineer

Warehouse Production Team Associate

Associate, Visual Creative Services

Task Associate

Administrative Assistant - Xfinity Center

Retail Warehouse Associate (Part-Time)

Housekeeper The Residence at Great Woods

Guest Coordinator

Stadium Operations Associate

Customer Service/Sales

Lead Cashier

Merchandising Sales Associate

Research Associate

Physical Therapist Assistant

I want to receive the latest job alert for associate project in norton, ma

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