Top 1 Cyber security technician Jobs in Oak Harbor Wa

Security Technician
KELLEY CREATE —Burlington, WA
- $26 - $36 an hour
- Full-time
- Clean driving record
- Bachelor of Science
- Mid-level
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Security Spec Sr
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Security Technician

KELLEY CREATE -
Burlington, WA

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Job Details

Full-time
$26 - $36 an hour

Qualifications

Driver's License
Driving
IT consulting

Full Job Description

JOB SUMMARY

The Security Technician is primarily responsible for deploying, configuring, and supporting security solutions, managing security escalations and remediations, and being the product manager for security solutions vendors.

The Security Technician will also develop and maintain security policies and documentation, ensuring that Kelley Create delivers high-value, effective security services to meet the needs of our partners. This role is critical in maintaining the integrity of partner systems and advancing the organization's overall security posture.

ESSENTIAL FUNCTIONS OF THE JOB

Install, configure, and support security solutions, including but not limited to email protection, endpoint protection, MFA, security awareness training, and threat detection systems.
Serve as a security subject matter expert, confidently advising partners on best practices and the effective use of our security products.
Collaborate and build strong relationships with solution partners.
Respond to and manage security-related incidents and escalations from partners or internal teams.
Provide technical assistance and guidance to partners during the deployment and configuration of security products.
Monitor and maintain security systems to ensure optimal performance and security compliance.
Conduct root cause analysis of security incidents and implement appropriate remediations.
Collaborate with other IT teams and security vendors to resolve complex security issues.
Conduct security assessments and present findings and recommendations to partners.
Develop, maintain, and update security policies, procedures, and best practice guides for internal use and partner reference.
Continual evaluation of security solutions with proactive recommendations of new solutions to stay current with industry standards and best practices.
Identify security needs or gaps and propose solutions.
Knowledge of security frameworks such as NIST & CIS.
Create detailed technical documentation for the deployment, configuration, and support of security products.
Create and maintain end user documentation to support security solutions and services
Conduct trainings of security solutions for internal team members
Afterhours security incident response as needed.
Other duties as assigned.

SKILLS AND ABILITIES

Ability and desire to provide exceptional customer service
Ability to act with a sense of urgency while paying attention to detail
Ability to multi-task effectively and thrive in a fast-paced environment
Ability to communicate in a positive, effective, and efficient manner
Ability to work independently and as part of a team
Ability to prepare, organize and present information to groups of people
Ability to work afterhours for security escalations
Proven experience in deploying and supporting security products.
Strong understanding of network security, endpoint protection, and threat management.
Experience with security incident management, including detection, response, and remediation.
Familiarity with security frameworks and standards.
Excellent communication skills, with the ability to articulate complex security concepts to non-technical audiences.
Proficient with Microsoft Office Applications

EXPERIENCE REQUIREMENTS

Minimum of three (3) years’ experience in an IT support or consulting role
Minimum of three (3) years’ experience providing excellent exceptional service directly to end users
Minimum of three (3) years’ experience supporting security products

EDUCATION / CERTIFICATION REQUIREMENTS

A BA/BS in related field is preferred
One or more of the following industry certifications Security+, CySA+, MCSA/E, MOS, CCNA, are preferred
Possesses valid driver’s license and proof of insurance, acceptable driving record, and reliable transportation

PHYSICAL REQUIREMENTS ESSENTIAL TO PERFORM THE DUTIES OF THE JOB

Frequently communicates with co-workers, customers, and vendors in person, on the telephone, and on the computer to provide assistance
Frequently operates a motor vehicle while traveling to partner sites
Frequently exposed to outside elements when traveling to partner sites
Frequently sits and/or stands for long periods of time
Frequently uses the computer with fingers and hands for documentation, research, and troubleshooting
Frequently works in a well-lit, tempered room
Frequently views the computer to perform duties
Frequently bends, stoops, kneels, or climbs when installing or moving computers, monitors, servers, etc.
Occasionally lifts objects such as office supplies, computers, monitors, and servers with weight up to 50 pounds

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