Top 37 Bilingual customer service Jobs in Ocala Fl

Customer Service Representative I
City of Ocala, FL —Ocala, FL
- $33,410 - $43,790 a year
- Full-time
- Spanish
- Clean driving record
- Word processing
- Paid holidays
- Disability insurance
3d
Customer Service Specialist
Meridian Healthcare —Ocala, FL
- $16.32 an hour
- Full-time
- Bilingual
- Background check
- Administrative experience
- 403(b) matching
- Health insurance
11d
Front Office Receptionist/Scheduler Experience Required
ADVANCED SURGERY CENTER OF OXFORD —Oxford, FL
- $17 - $18 an hour
- Full-time
- Bilingual
- Background check
- Spanish
- Paid holidays
- Health insurance
Quick Apply
Front Desk Specialist
Florida Retina Institute —Lady Lake, FL
- Full-time
- Bilingual
- Customer service
- Medical office experience
- Travel reimbursement
- Health insurance
Quick Apply
Medical Front Desk Specialist - Cardiology
Tri-County Heart Institute —Lady Lake, FL
- $17 - $19 an hour
- Full-time
- Spanish
- Medical office experience
- High school diploma or GED
- Profit sharing
- Disability insurance
Quick Apply
12d
Front Office Associate Outpatient Oncology Bilingual
The Oncology Institute of Hope and Innovation —Ocala, FL
- $17 - $20 an hour
- 8 hour shift
- Spanish
- English
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Customer Service Representative
Raneys Inc —Ocala, FL
- Full-time
- Bilingual
- Background check
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
9d
Customer Service Specialist- OTP - Ocala
Meridian Healthcare —Ocala, FL
- $16.32 an hour
- Full-time
- Bilingual
- Background check
- Office
- 403(b) matching
- Dental insurance
Customer Service Representative
Copart —Ocala, FL
- $16.04 - $18.07 an hour
- Overtime
- Bilingual
- Computer literacy
- Residential
- AD&D insurance
- Employee stock purchase plan
Quick Apply
Client Services Representative
EXZEO GROUP, INC —Ocala, FL
- Bilingual
- Business Administration
- Business
- Disability insurance
- Dental insurance
Front Desk Agent - Hotel
Baymont by Wyndham Ocala Suites —Ocala, FL
- $16 an hour
- Part-time
- Communication skills
- Entry level
- Resort
Quick Apply
5d
Program Scheduler
VITAS Healthcare —Ocala, FL
- Full-time
- Spanish
- Computer literacy
- English
- Disability insurance
- Health insurance
Quick Apply
Medical Screener - Reception Technician (Customer Service)
CSL Plasma —Ocala, FL
- Extended hours
- Bilingual
- Basic math
- High school diploma or GED
Guest Service Representative
Hilton Garden Inn Ocala Downtown —Ocala, FL
- $14 - $15 an hour
- Full-time
- Bilingual
- Cleaning
- Grocery store experience
- Health insurance
- Dental insurance
Quick Apply
2d
Customer Service - Donor Support Technician
CSL Plasma —Ocala, FL
- Extended hours
- Bilingual
- Basic math
- High school diploma or GED
4d
Pro Customer Service/Sales
Home Depot —Ocala, FL
- Entry level
- Commercial
Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission
Extra Space Management, Inc —Ocala, FL
- From $17 an hour
- Full-time
- Remote
- Spanish
- Pass drug screening
- English
- Health insurance
- Dental insurance
Quick Apply

Other jobs to consider

Find your next job by exploring related positions.

Remote Claims Adjuster - Bilingual (Spanish)
Responsive Auto Insurance Company —Florida
Ensuring compliance with federal, state, and company regulations. *Experience: *Customer-focused with experience in high-volume environments that require time…
From $60,000 a year
Quick Apply
Bilingual Shipping Coordinator
Express Employment Professionals —Ocala, FL
Verify incoming and outgoing shipments for accuracy. This position is ideal for someone with warehouse and logistics experience who can confidently manage…
$17 an hour
Quick Apply
1d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Bilingual Patient Care Representative (Job#3334)
InnoSource —Columbus, OH
Call Handling: Professionally and empathetically respond to incoming customer calls, emails, or chats, offering accurate information and effectively resolving…
$19 - $21 an hour
Quick Apply
Bilingual Customer Service Representative (Job #33224)
InnoSource —Columbus, OH
This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment…
$20 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for bilingual customer service in ocala fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

bilingual customer service jobs near ocala fl

Office Assistant jobs in Ocala, FL

Customer Service Representative jobs in Ocala, FL

Scheduler jobs in Ocala, FL

Office Assistant jobs in High Point, NC

Office Assistant jobs in Kapolei, HI

Office Assistant jobs in Miami, FL

Medical Assistant Psychiatrics jobs in Houston, TX

Medical Office jobs in Rocky Mount, NC

Entry Level Office jobs in San Diego, CA

Office Assistant jobs in Monterey Park, CA

Medical Assistant University Of Texas jobs in Austin, TX

Customer Service Representative jobs in Memphis, TN

Customer Success Manager jobs in Portland, OR

Customer Service Representative jobs in Harrisburg, PA

Customer Service Representative jobs in Sparks, NV

Bottle Service jobs in Denver, CO

Customer Service Representative jobs in Poughkeepsie, NY

Customer Service Representative jobs in Los Angeles, CA

Patient Access Representative jobs in Chicago, IL

Customer Service Representative jobs in Concord, NC

Customer Service Representative I

City of Ocala, FL -
Ocala, FL

Apply Now

Job Details

Full-time
$33,410 - $43,790 a year
3 days ago

Benefits

401(a)
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Life insurance
Retirement plan
Pet insurance

Qualifications

Computer operation
Customer communication
Database systems
Word processing
Spreadsheets
Basic math
ERP systems
Word embeddings
HR systems (technically supported)
Payroll systems
High school diploma or GED
Driver's License
Accounting data entry
Typing
Productivity software
10 key typing
Quality data entry
Customer data entry

Full Job Description

Salary

$33,410.00 - $43,790.00 Annually

Location

110 SE Watula Ave, 3rd Floor, Ocala, FL 34471, FL

Job Type

Full-Time

Job Number

72226

Department

Finance & CSO

Opening Date

07/22/2026

Description

This is a varied and highly responsible customer service position involving contact with the public via in-person, telephone, or email. The person in this role will assist customers with payments, opening and closing accounts, and resolution of bill questions.

Examples of Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES

Receives, records, and deposits payments accurately by mail, online, telephone, and in person. Balances all monies collected with daily collection reports, and maintains daily and monthly customer record reports.

Investigates inquiries regarding electricity (to include solar), water, sewer (to include industrial waste), solid waste, stormwater, telecom/fiber, and yardlight services; making necessary adjustments to the account.

Assists customers with the activation, disconnection, transfer, and installation of services. In addition to bill account balances, payment extensions, and payment arrangements.

Communicate clearly, concisely, and professionally with customers and other city department personnel. All aspects of spoken and written communication must be practiced with sensitivity to the needs of others.

Understand and follow city ordinances and city policies relative to customer billing, fees, payments, and training.

Must be able to conduct account research and exercise independent judgment and creativity in solving complex problems. Provide accurate, valid, and complete information using the right methods/tools.

Effectively work independently and in a team environment under stressful circumstances while maintaining a high level of accuracy and self-control. Organize thoughts and ideas quickly to transform them into action.

Handle customer complaints by providing appropriate solutions and alternative solutions, within the set guidelines, and follow up to ensure resolution.

Clearly and professionally record customer interactions.

Performs other duties as assigned.

Minimum Qualifications

EDUCATION AND EXPERIENCE

Must have a high school diploma or GED.
A minimum of two (2) years experience in customer service dealing with the general public.
Experience to include billing or accounting, telephone/switchboard operations, two (2) years in banking as a teller or two (2) years cashiering, and in use of various office equipment.
An equivalent combination of training, education, and experience may be acceptable.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

Must possess a valid Florida Driver's License with an acceptable driving record.

Supplemental Information

SUPERVISORY RESPONSIBILITIES
Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.

This position will directly supervise 0 employees.
This position may indirectly supervise 0 employees.

ANALYTICAL ABILITY / PROBLEM SOLVING
MODERATELY REPETITIVE. Activities with slight variation using a definite set of processes or directions with some degree of supervision.

PLANNING
With regard to general assignments in planning time, method, manner and/or sequence of performance of own work. CONSIDERABLE RESPONSIBILITY; in addition, the work operations of a group of employees, all performing Basically the same type of work.

DECISION MAKING
Performs work operations which permit opportunity for decision-making of minor importance. INFREQUENTLY;
Performs work operations which permit opportunity for decision-making of major importance.

COMMUNICATION SKILLS
Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.

MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.

CRITICAL THINKING SKILLS
Ability to use common sense understanding in order to carry out detailed written or oral instructions. Ability to deal with problems involving a few known variables in situations of a routine nature.

SUPERVISION RECEIVED
Under GENERAL SUPERVISON where standard practice enables the employee to PROCEED ALONE on routine work, referring all questionable cases to supervisor.

MENTAL DEMAND
LIGHT; Operations requiring intermittent directed thinking to carry out predetermined procedure or sequence of operations of limited variability. Operations requiring intermittent attention to control machine or manual motions.

USE OF MACHINES, EQUIPMENT AND/OR COMPUTER
Regular use of complex machines and equipment (desktop/laptop computer and software, road and production machines and equipment, etc.)

ACCURACY
Probable errors would not likely be detected until they reached another department, office or patron, and would then require considerable time and effort to correct the situation.

PUBLIC CONTACT
Frequent contacts with general public, patrons, or other outside representatives, wherein the manner of handling these contacts has a bearing on the organization’s position and operation.

EMPLOYEE CONTACT
Contacts of considerable importance within the department or office. Requires tact in discussing problems and presenting data and making recommendations.

SOFTWARE SKILLS REQUIRED
10-Key Basic
Accounting Basic
Alphanumeric Data Entry Basic
Contact Management Basic
Database Basic
Enterprise Resource Planning None
Human Resources Systems None
Payroll Systems None
Presentation/PowerPoint None
Programming Languages None
Spreadsheet Basic
Word Processing/Typing Basic

OTHER SKILLS
Bilingual, Spanish preferred.

PHYSICAL ACTIVITIES
While performing the functions of this job, the employee may be required to:
Stand Regulary
Walk Regularly
Sit Regularly
Use hands to finger, handle or feel Regularly
Reach with hands and arms Regularly
Climb or balance Never
Stoop, kneel, crouch or crawl Never
Talk or hear Regularly
Taste or smell Never

WEIGHT LIFT REQUIREMENTS
The employee must occasionally lift and/or move:
Up to 25 pounds

VISION REQUIREMENT
Specific vision abilities required by this job may include:
Close vision (use of a computer, equipment, or any other work duties that require clear vision within two (2) feet or less).

ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work near moving mechanical parts (spinning shafts, engines, lifts, etc.) Never
Work in high, precarious places (tall structures, bucket lifts, extension ladders, etc.) Never
Fumes or airborne particles (painting, sanding, solvents, flying lint or dust particles, etc.) Never
Toxic or caustic chemicals (including potential for chemical spills, etc.) Never
Outdoor weather conditions (exposure to outdoor heat, cold or inclement weather) Never
Wet or humid conditions (not weather-related, such as greenhouse, carwash, etc.) Never
Extreme cold (not weather-related, such as freezer, cold storage, etc.) Never
Extreme heat not weather-related, such as furnace, kitchen, ovens, etc. where temp is regularly above 100 degrees F) Never
Risk of electrical shock (live electrical wires, equipment that retains power after shutoff) Never
Work with explosives (TNT, dynamite, nitroglycerine or other related explosives) Never
Risk of radiation (x-ray equipment, nuclear radiation, electromagnetic radiation, etc.) Never
Vibration (jack hammer, soil compactor, equipment that creates high vibration, etc.) Never
The noise level in the work environment is usually Moderate (business office with computers/printers, light traffic, etc.)

ADDITIONAL INFORMATION
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technological developments).

The City of Ocala provides a competitive, comprehensive benefit package for all full-time employees.

Health Insurance

We offer both single and family coverage, for employees working 30 or more hours per week.

Dental Insurance

For full time employees, we offer both single and family dental coverage.

Vision Insurance

For full time employees, we offer both single and family vision coverage.

Life Insurance

For full time employees, the City of Ocala provides Basic Life and Accidental Death and Dismemberments policies as an employer paid benefit. Employees can opt for additional coverage such as supplemental voluntary life, spouse life, dependent life, and child life. For full time employees, the City of Ocala provides Basic Life and Accidental Death and Dismemberments policies as an employer paid benefit. Employees can opt for additional coverage such as supplemental voluntary life, spouse life, dependent life, and child life.

Short Term and Long Term Disability

Offered to full time employees, STD and LTD coverages are income replacement benefits that assist policyholders who are unable to work for an extended period of time due to sickness or accidental injury.

Medical FSA (Flexible Spending Account) and Dependent Care FSA

Flexible spending accounts allow employees to pay out-of-pocket medical, dental, vision, and dependent care expenses using pre-tax dollars.

Pet Insurance

We also offer special pet insurance for your pets in the case of illness or accidents, as well as preventative care.

Employee Health & Wellness Center

The City of Ocala offers the use of the City Clinic for those employees, and covered dependents over the age of 8, which have elected one of our health insurance plans. Services offered by the City Clinic include primary care, chronic disease management, labs, x-rays, and wellness coaching.

Voluntary Cancer Insurance

For full time employees, the cancer insurance policy can help provide security if you, or a covered dependent, suddenly become diagnosed with cancer.

Supplemental Critical Care Insurance

Our full time employees have the option of electing critical care insurance that is available to help with medical expenses that could arise from things such as a heart attack or stroke.

Supplemental Accident Insurance

Also available to full time employees, is our Accident Coverage. This supplemental plan can be used to help with expenses like MRI's, physical therapy, and hospital admission.

Legal Plan Insurance

Full time employees can have access to local attorneys for a monthly fee and receive discounts on services such as legal consultation, wills, traffic violations and the purchase or sale of your home. The carrier also has a separate policy assisting with the matter of identity theft and social media monitoring.

Deferred Compensation Plan

Deferred compensation is available to all full-time employees at the time of employment. This benefit allows the employee to defer income without paying taxes until money is withdrawn. Current plan is administered through MissionSquare.

Direct Deposit

Direct deposit automatically deposits your net pay each pay period to your checking or savings account at your own financial institution. Direct deposit is a condition of employment for a person hired by the City.

Each pay period the employee receives an earnings statement showing gross pay, taxes, other deductions, accruals and net pay. Enrollment forms are available at Human Resources or Payroll.

Discounts - Theme Park

Discounts are available to all non-temporary employees at the time of employment.

Employee Assistance Program (EAP)

The Employee Assistance Program is available to all full-time employees and members of your household as an employer paid benefit. The EAP offers emotional wellbeing support in the form as counseling sessions and all sessions are confidential. The EAP also provides daily life assistance, legal services, and financial services.

Holidays and Paid Time off

The City provides paid holidays and paid time off for full-time employees. Refer to the Employee Handbook for details.

Retirement Plan

All full-time employees hired after 10/01/2013, apart from Sworn Police Officers and Firefighters, are enrolled in the 401a Defined Contribution Retirement Plan with MissionSquare. All contributions to the 401a Defined contribution plan are pre-tax and earnings grow tax-deferred. The City contributes 8% and employees contribute 3%. City contributions are 100% vested after one year of employment. You will be enrolled automatically and should take time to review your investment options at your earliest convenience.

Training Programs

The City is committed to provide training programs for all departments and all positions. Risk Management conducts classes in Defensive Driving, Safety, and Insurance. With rare exceptions, classes are offered during working hours, and are open to all eligible employees.

Tuition Reimbursement

All regular, full-time employees are eligible to participate in the tuition reimbursement program.

Apply Now

Refine Your Search

bilingual customer service jobs in ocala fl

Customer Service Representative I

Customer Service Specialist

Front Office Receptionist/Scheduler Experience Required

Front Desk Specialist

Medical Front Desk Specialist - Cardiology

Front Office Associate Outpatient Oncology Bilingual

Customer Service Representative

Customer Service Specialist- OTP - Ocala

Customer Service Representative

Client Services Representative

Front Desk Agent - Hotel

Program Scheduler

Medical Screener - Reception Technician (Customer Service)

Guest Service Representative

Customer Service - Donor Support Technician

Pro Customer Service/Sales

Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for bilingual customer service in ocala fl

Explore jobs in more locations

Description

Examples of Duties

Minimum Qualifications

Supplemental Information

Job Seeker Tools

Employer Tools

Browse

Stay Connected