Top 7 Front office supervisor Jobs in Ocean Springs, Ms

Hotel Front Desk Manager
Hampton by Hilton —Biloxi, MS
- $14.50 - $16.00 an hour
- Part-time
- Management
- Customer service
- Computer literacy
- Paid time off
- Employee discount
Quick Apply
Asst Hotel Front Desk Manager
Golden Nugget —Biloxi, MS
- Full-time
- Management
- Mid-level
- Hotel
- 401(k)
- Paid time off
11d
Hotel Front Desk Supervisor - Grave
Golden Nugget —Biloxi, MS
- Weekends as needed
- Mid-level
- Hotel
- Bachelor's degree
- 401(k)
- Paid time off
Assistant Studio Manager/Front Desk Sales Manager
Amazing Lash Studio —D'Iberville, MS
- $14 - $18 an hour
- Part-time
- Mid-level
- Administrative experience
- Cash register
- Opportunities for advancement
- Flexible schedule
Asst Hotel Front Desk Manager
Landry's Inc. —Biloxi, MS
- Mid-level
- Hotel
- 21 years or older
11d

More jobs to discover

Find similar jobs that you might be interested in.

Asst Hotel Front Desk Manager
Golden Nugget —Biloxi, MS
Two years of hotel front desk experience strongly preferred. Responsible for maintaining, cleaning and organizing supplies and tools at the Front Desk.
11d
Asst Hotel Front Desk Manager
Landry's Inc. —Biloxi, MS
Two years of hotel front desk experience strongly preferred. Responsible for maintaining, cleaning and organizing supplies and tools at the Front Desk.
11d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Front Desk Supervisor
Chen Medical Associates —Columbus, OH
Trains, guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the tools and resources they need to…
$20.20 - $33.00 an hour
Front Office Manager
Home2/TRU Grove City —Grove City, OH
Oversees the managing of the day-to-day operations of the hotel front office operations. . Must be able to prioritize workload, keep up with assigned schedule…
$50,000 - $60,000 a year

Show more jobs in cities nearby

I want to receive the latest job alert for front office supervisor in ocean springs, ms

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

front office supervisor jobs near ocean springs, ms

Front Desk Agent jobs in Huntsville, AL

Front End Developer jobs in Sacramento, CA

Entry Level Help Desk jobs in Texas

Front Desk Agent jobs in Starkville, MS

Front Desk Agent jobs in Tamuning, GU

It Help Desk jobs in Minnesota

Front Desk Agent jobs in Flushing, NY

Life Insurance Agent With Base Pay jobs in Tampa, FL

Front Desk Receptionist jobs in Brooklyn, NY

Hotel Front Desk Manager jobs in Anaheim, CA

Hotel Front Desk Manager jobs in Bellevue, WA

Hotel Front Desk Manager jobs in Galveston, TX

Operations Manager jobs in Miami, FL

Desk Job No Experience jobs in Des Moines, IA

Remote Help Desk jobs in San Diego, CA

Four Queens Hotel Casino jobs in Las Vegas, NV

Desk jobs in Oklahoma City, OK

Hotel Front Desk Manager jobs in Pittsburgh, PA

Hotel Front Desk Manager jobs in Sarasota, FL

Hotel Front Desk Manager jobs in Doral, FL

Hotel Front Desk Manager

Hampton by Hilton -
Biloxi, MS

Quick Apply

Job Details

Part-time | Full-time
$14.50 - $16.00 an hour

Benefits

Paid time off
Employee discount

Qualifications

Computer operation
Management
Customer service
High school diploma or GED
Front desk
Computer skills
Receptionist experience within hospitality industry
Phone etiquette
OPERA
Hotel experience

Full Job Description

Guest Services Relations / Front Desk Manager

We're looking for a qualified, energetic and experienced Front Desk Manager to lead our Front Desk team! The right candidate must have previous Hotel Front Desk experience. Management experience is a plus. This position requires people skills, attention to detail, and incredible organization. The GSR is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. We want our guests to relax and be themselves which means we need you to: be you by being natural, professional and personable in the way you are with people, get ready by taking notice and using your knowledge so that you are prepared for anything, show you care by being thoughtful in the way you welcome and connect with guests, and take action by showing initiative, taking ownership and going the extra mile.

Job Description
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The Guest Services Relations / Front Desk Manager would be required to cover shifts due to unplanned call-outs by their associates as well as:

Resolve guest complaints, ensuring guest satisfaction.
Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Train Front Desk and Night Auditors on brand standards and duties.
Coordinate breaks for Front Desk.
Registers and assigns rooms to guests, issues room keys and directs guests to rooms.
Dates, sorts and distributes incoming mail and phone messages.
Keeps records of room availability and guests’ accounts.
Makes, confirms and cancels reservations for guests.
Posts charges such as room, food, liquor.
May make restaurant, transportation or entertainment reservations for guests.
Assists sales department with block reservations.
Ability to function in all shift segments, including night audit, as assigned by Guest Services Manager.
Responsible for smooth operation in absence of Guest Services Manager.
On call when shift replacement is needed due to call off or increase of business.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge of, or where to access to following information:
all hotel features/services, hours of operation.
all room types, numbers, layout, decor, appointments and location.
all room rates, special packages and promotions.
daily house count and expected arrivals/departures.
room availability status for any given day.
scheduled daily group activities.
Obtain assigned bank and ensure accuracy of contracted monies.
Keep bank secure at all times.
Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
Process all guest check-ins.
Verify registration card information with the guest.
Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
Direct Bell Person to escort guest and transport their luggage to the room.
Handle overbooked or walked in guests.
Accept and record wake-up call requests.
Monitor, send and distribute guest faxes.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
Resolve discrepancies on the room status report with Housekeeping.
Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
Process all check-outs.
Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.
Attend monthly department meetings and training sessions as necessary.
Anything that contributes to a positive culture and the success of the hotel.
Other duties as assigned. Requirements
High School Graduate or General Education Degree (GED).
One to two years previous experience in a similar position.
Basic computer skills required.
PMS experience preferred (Opera, Visual Matrix, OnQ, etc...).

NO CALLS.

Note: Please do not include any contact information such as email or phone number in the job description.

Job Types: Full-time, Part-time

Pay: $14.50 - $16.00 per hour

Benefits:

Employee discount
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

front office supervisor jobs in ocean springs, ms

Hotel Front Desk Manager

Asst Hotel Front Desk Manager

Hotel Front Desk Supervisor - Grave

Assistant Studio Manager/Front Desk Sales Manager

Asst Hotel Front Desk Manager

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for front office supervisor in ocean springs, ms

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected