Top 29 Help desk technician Jobs in Oklahoma City Ok

PC Network Support Tech 4 - Top Secret
Northrop Grumman —Oklahoma City, OK
- $59,400 - $99,000 a year
- Overtime
- Office
- Windows
- High school diploma or GED
- Paid holidays
- Disability insurance
11d
Help Desk Technician
General Dynamics Information Technology —Oklahoma City, OK
- $19.12 - $25.88 an hour
- Weekends as needed
- High school diploma or GED
- Travel
- 1 year
- Paid holidays
- 401(k) matching
Help Desk Technician
UNITED PETROLEUM TRANSPORTS INC —Oklahoma City, OK
- Full-time
- Research
- Office
- Windows
Quick Apply
13d
IT Bench Technician
Oklahoma City Public Schools —Oklahoma City, OK
- Weekends as needed
- School experience
- Mid-level
- Office
Client Services Technician
Oklahoma City Public Schools —Oklahoma City, OK
- Weekends as needed
- School experience
- Writing skills
- Mid-level
IT Field Service Technician
Nortek Data Center Cooling —Oklahoma City, OK
- Full-time
- Mid-level
- Windows
- Driver's License
Quick Apply
HELP DESK (SUPPORT I)
KIRKPATRICK BANK —Edmond, OK
- Weekends as needed
- No experience needed
- Office
- High school diploma or GED
- Health savings account
- Disability insurance
14d
Applications Specialist III
Navanta, LLC —Oklahoma City, OK
- $57,000 - $62,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Help Desk Technician
KICKAPOO CASINO —Harrah, OK
- Full-time
- Computer science
- Computer Science
- Word processing
Quick Apply
Student IT Technician (Fall)
University of Oklahoma —Norman, OK
- $11 an hour
- Full-time
- Background check
- Laboratory
- Classroom
Senior Helpdesk Engineer - Team Lead
STANDLEYS SYSTEMS LLC —Oklahoma City, OK
- Full-time
- Clean driving record
- 5 years
- Office
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Moore, OK
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
SkillBridge Only * Aircraft Maintenance or Electronics
KBR —Tinker AFB, OK
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Military
- AD&D insurance
- Disability insurance

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IT Tech Tier II
SUMMIT TECHNOLOGY AFFILIATES LLC —Edmond, OK
Valid driver’s license and ability to travel locally to client sites. Ongoing training, certification support, and professional development.
$19 - $26 an hour
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Lead IT Technician
Elmer Smith Oil Company —Oklahoma City, OK
Valid driver’s license with clean driving record required. Coordinate technician assignments by prioritizing support requests, installations, project work, and…

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Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
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Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Bachelors, Associates Degree, or Advanced Training in a technical field preferred but not required. Involves user support on software and hardware from base…
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PC Network Support Tech 4 - Top Secret

Northrop Grumman -
Oklahoma City, OK

Apply Now

Job Details

Full-time
$59,400 - $99,000 a year
11 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Paid time off
401(k) matching

Qualifications

Customer communication
Windows
Desktop applications
WAN
Productivity software
Desktop administration

Full Job Description

RELOCATION ASSISTANCE: No relocation assistance available

CLEARANCE REQUIRED FOR START: Yes

CLEARANCE TYPE: Top Secret

TRAVEL: Yes, 10% of the Time

Description

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and secure technological solutions to enable strategic objectives. We’re looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we will support yours by expanding your personal network and developing skills, whether you are new to the field or an industry thought leader. At Northrop Grumman, you will have the resources, support, and team to do some of the best work of your career.

The Northrop Grumman Classified Solutions team is seeking a PC Network Support Technician 4 to support information system lifecycle activities. The selected candidate will be required to work on-site, full-time at our Oklahoma City, OK location.

Note: Due to the classified nature of the work being performed, this position does not offer any virtual or telecommute working options. Applicants are encouraged to apply, only if they are willing to work on-site.

The responsibilities of this role include, but are not limited to, the following:

Team lead, providing technical leadership and support for computers and associated networks, while coaching and coordinating with a team of PC Network Support Technicians
Exhibits good communication skills, an energetic approach, and patience with customers.
Establishes and maintains high levels of customer satisfaction according to defined objectives while adhering to established policies.
Coordinates with customers, service desk, server administrators, network engineers, and IT/Cyber management.
Collaborate closely with system administrators on complex technical issues, acting as the escalation point for problems that require deeper OS, server or network level expertise.
Works through the ticket queue without intervening management direction (self-motivated).
Possess a technical understanding of service desk and IT Operations fundamentals.
Provides technical support for computers and associated network diagnostics, identifies, isolates and analyzes problems utilizing historical records.
Resolves technical problems and answers queries by telephone, in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems.
Uses Active Directory or similar tools to create and unlock user/computer account, perform password resets, following all security policies and procedures.
Maintains accurate inventory records in the asset tracking system for all hardware assets (PCs, monitors, phones, peripherals, etc.) and updates status whenever equipment is deployed, moved, repaired, or retired.
Completes paperwork and other tasks needed to satisfy Security requirements, following all Security regulations, guidelines and processes regarding the installation and maintenance of, to include retirement of PCs and PC-related hardware and software.
Works with Security to remediate classified or unclassified data spillage incidents.
Participates in new installations, testing and special projects as needed.
Spend portions of the day away from the desk supporting users and moving equipment.
Raises issues that require senior level attention or involvement.
Lifts and moves equipment up to 50 pounds.

Basic Qualifications:

High School diploma and 6 years of experience; OR an Associates degree and 4 years of experience; OR a Bachelor’s degree and 2 years of experience is required
Candidates must have a current US Government Top Secret clearance to be considered
Candidates must have the ability to obtain and maintain access to Special Programs as a condition of continued employment
Candidates must have a Security+ certification or greater to be considered
Experience in Microsoft Windows Desktop Operating Systems, Active Directory, LAN/WAN networking, and Microsoft Office Product Suites

Preferred Qualifications:

Associate’s degree
5 years of experience with IT related hardware in a classified environment
Active TS/SCI, SAP/SAR access, or Polygraph
Current HW and/or SW Vendor Certifications
Experience in remote administration and troubleshooting of desktop PCs, via SCCM or PowerShell
Experience supporting VMware VDI (Virtual Desktop Infrastructure) with thin clients
Operating System Cross-platform awareness (i.e. two or more: Windows, Linux, Solaris, OSX, UNIX, etc.)
Experience with ticketing systems (ServiceNow, JIRA)

We offer flexible work arrangements, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment. At Northrop Grumman, we are on the cutting edge of innovation. Our diverse portfolio of programs means there are endless paths to cultivate your career. We also offer exceptional benefits/healthcare, a 9/80 work schedule, and a great 401k matching program. Come join us!

Primary Level Salary Range: $59,400.00 - $99,000.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

Apply Now

Refine Your Search

help desk technician jobs in oklahoma city ok

PC Network Support Tech 4 - Top Secret

Help Desk Technician

Help Desk Technician

IT Bench Technician

Client Services Technician

IT Field Service Technician

HELP DESK (SUPPORT I)

Applications Specialist III

Help Desk Technician

Student IT Technician (Fall)

Senior Helpdesk Engineer - Team Lead

Now Hiring IT and Telecom Field Technicians

SkillBridge Only * Aircraft Maintenance or Electronics

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