Top 2 Hotel general manager Jobs in Olive Branch, Ms

Hotel Assistant General Manager
Confidential —Southaven, MS
- From $40,000 a year
- Overtime
- Inventory management
- Ability to walk for extended periods
- Computer literacy
- Paid time off
- Employee discount
Quick Apply
Hotel General Manager
American Cruise Lines —Memphis, TN
- Full-time
- Pass drug screening
- No experience needed
- 3 years
- Dental insurance
- Vision insurance
Quick Apply

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Hotel General Manager
Spark Hotels Corporate —Columbus, OH
The ideal candidate will possess a strong background in hospitality management with a proven track record of enhancing guest satisfaction and driving financial…
$89,000 - $99,000 a year
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11d
General Manager
Courtyard - Columbus Airport —Columbus, OH
Oversee all hotel operations, including front desk, housekeeping, maintenance, and food and beverage (if applicable). Taking Care of You – Our Benefits.
$75,000 - $90,000 a year
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Hotel Assistant General Manager

Confidential
Southaven, MS

Quick Apply

Job Details

Full-time
From $40,000 a year

Benefits

Paid time off
Employee discount

Qualifications

Customer communication
High school diploma or GED
Hotel experience

Full Job Description

Assistant Hotel Manager Job DescriptionPosition Title

Assistant Hotel Manager

Reports To

General Manager

Position Summary

The Assistant Hotel Manager assists the General Manager in the daily operation of the hotel by ensuring exceptional guest service, maximizing revenue, maintaining brand standards, supervising team members, and ensuring the property operates efficiently, safely, and profitably. The Assistant Manager serves as the Manager on Duty when the General Manager is unavailable.

Essential Duties and ResponsibilitiesGuest Service

Ensure every guest receives professional, friendly, and efficient service.
Resolve guest complaints promptly and professionally.
Respond to guest reviews and follow up on service recovery opportunities.
Ensure all guest requests are handled promptly.
Promote guest satisfaction and brand loyalty programs.

Front Office Operations

Supervise front desk associates and night audit.
Ensure accurate check-in and check-out procedures.
Verify guest identification and payment methods.
Monitor room availability, occupancy, ADR, and RevPAR.
Ensure reservations are entered correctly.
Review room assignments and upgrades.
Monitor group arrivals and departures.
Verify daily cash handling procedures and deposits.

Housekeeping

Coordinate with the Executive Housekeeper to ensure all rooms meet cleanliness standards.
Conduct daily room inspections.
Verify all vacant rooms are inspected before being released for sale.
Ensure public areas remain clean and presentable.
Follow up on out-of-order and out-of-service rooms.

Maintenance

Report maintenance issues immediately.
Follow up on work orders until completed.
Perform routine property inspections.
Ensure life safety equipment remains operational.
Coordinate preventative maintenance with engineering.

Revenue Management

Assist in maximizing occupancy and average daily rate.
Monitor room inventory.
Review daily reports for rate accuracy.
Ensure proper authorization of discounts and complimentary rooms.
Identify opportunities to increase hotel revenue.

Financial Responsibilities

Assist in controlling labor costs.
Monitor departmental expenses.
Review daily revenue reports.
Verify cash handling accuracy.
Assist with monthly inventories.
Help achieve budgeted financial goals.

Team Leadership

Supervise hotel employees during assigned shifts.
Coach and train team members.
Conduct shift meetings.
Enforce hotel policies and procedures.
Assist with hiring, onboarding, scheduling, and performance evaluations.
Promote teamwork and accountability.
Address employee performance issues appropriately.

Safety and Security

Ensure compliance with OSHA, fire, and safety regulations.
Respond to emergencies.
Maintain security procedures for guests and employees.
Report incidents accurately and promptly.
Protect hotel assets.

Administrative Duties

Prepare daily reports.
Review pass-on logs.
Monitor guest service scores.
Ensure compliance with brand standards.
Assist with audits and inspections.
Maintain accurate records and documentation.

Qualifications

High school diploma or GED required.
Associate's or Bachelor's degree in Hospitality Management preferred.
Minimum 2 years of hotel supervisory experience preferred.
Strong leadership and organizational skills.
Excellent communication and customer service skills.
Ability to multitask in a fast-paced environment.
Computer proficiency with hotel property management systems and Microsoft Office.
Ability to work flexible hours, including nights, weekends, and holidays.

Physical Requirements

Ability to stand and walk for extended periods.
Lift up to 30 pounds.
Bend, stoop, reach, and climb stairs as needed.
Respond quickly to emergencies throughout the property.

Performance Expectations

The Assistant Hotel Manager is expected to:

Deliver outstanding guest service.
Maintain high employee morale.
Ensure compliance with brand and company standards.
Help achieve financial goals.
Maintain a clean, safe, and well-maintained hotel.
Demonstrate professionalism, integrity, and accountability.
Lead by example and foster a positive work environment.
Have at least 3 years of hotel management experience

Working Conditions

Indoor hotel environment.
Will require evenings, weekends, holidays, and overtime.
Must be available to serve as Manager on Duty when scheduled.

Pay: From $40,000.00 per year

Benefits:

Employee discount
Paid time off

Experience:

Hotel: 1 year (Required)

Work Location: In person

Quick Apply

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hotel general manager jobs in olive branch, ms

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