Top 35 Support solutions Jobs in Onalaska, Wi

Customer Service Representative - Onsite
RTP Company —Winona, MN
- $42,100 - $52,000 a year
- Full-time
- English
- Mid-level
- Office
Service Specialist (Home Improvements)
The Board Store Home Improvements Inc —La Crosse, WI
- $24 - $28 an hour
- Full-time
- Residential
- Analysis skills
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
14d
Customer Support Representative / Contact Center Agent (REMOTE WISCONSIN)
Aureon —Galesville, WI
- Remote
- Sales
- Computer literacy
- Basic math
- Health insurance
- 401(k)
Quick Apply
Customer Service Rep
Modine Manufacturing Company —Onalaska, WI
- Hybrid work
- Bilingual
- High school diploma or GED
- US work authorization
- Paid parental leave
- Health savings account
13d
Customer Experience Partner
Dynamic Lifecycle Innovations —Onalaska, WI
- $63,000 - $80,000 a year
- Microsoft Excel
- Marketing
- Writing skills
- Profit sharing
- Paid holidays
Quick Apply
Customer Support Specialist
WalzCraft —La Crosse, WI
- Full-time
- High school diploma or GED
- Continuous improvement
- Organizational skills
Quick Apply
Registered Client Service Associate
Stifel —La Crosse, WI
- Full-time
- Microsoft Outlook
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Locum Physician (MD/DO) - Psychiatry - General/Other in Wisconsin
LocumJobsOnline —Wisconsin
- Full-time
- Medicine
- Psychiatry
- BC/BE
- Travel reimbursement
6h
Locum Physician (MD/DO) - Psychiatry - General/Other in Wisconsin
LocumJobsOnline —Wisconsin
- Full-time
- Medicine
- Psychiatry
- BC/BE
- Travel reimbursement
6h
Customer Care Manager
Citizens State Bank Of La Crosse —La Crosse, WI
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
Care Provider - Part Time (Days & PM's Available)
Cornerstone Management —Holmen, WI
- $18 - $22 an hour
- Part-time
- 18 years or older
- HIPAA
- Older adults
Quick Apply
Customer Experience Manager
UniFide CST —La Crosse, WI
- $88,000 - $110,000 a year
- 5 years
- Mid-level
- Bachelor's degree
- Health insurance
- Paid time off
Quick Apply
Care Provider
Cornerstone Management —Holmen, WI
- $18 - $22 an hour
- Full-time
- 18 years or older
- HIPAA
- Older adults
- Paid holidays
- Health insurance
Quick Apply
Care Provider - NOC SHIFT
Cornerstone Management —Holmen, WI
- $18 - $22 an hour
- Full-time
- 18 years or older
- HIPAA
- Older adults
- Paid holidays
- Health insurance
Quick Apply
Counselor Outreach Coordinator
University of Wisconsin La Crosse —La Crosse, WI
- $45,915 - $48,211 a year
- Full-time
- LMFT
- Computer literacy
- Writing skills
- Paid holidays
- Health insurance
Lead Program Assistant
BETHANY- ST JOSEPH CORP —La Crosse, WI
- $17.00 - $19.55 an hour
- Management
- Mid-level
- Residential
Quick Apply
Long-Term Substitute
Hiawatha Valley Education District —Winona, MN
- School experience
- Mid-level
- Office
Remote Acute Care Psychiatrist - West Coast
Array Behavioral Care —United States
- $150 - $195 an hour
- Full-time
- Remote
- Psychiatry
- BC/BE
- Windows
- Health savings account
- Disability insurance
Quick Apply
Remote Acute Care Psychiatrist - East Coast
Array Behavioral Care —United States
- $150 - $195 an hour
- Full-time
- Remote
- Psychiatry
- BC/BE
- Windows
- Health savings account
- Disability insurance
Quick Apply

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Medical RCM Client Account Manager
Accountable Revenue Cycle Solutions —Westerville, OH
Bachelor's degree in Business Administration, Healthcare Administration, or a related field preferred. The Client Account Manager, is responsible for developing…
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4d
Bilingual Patient Care Representative (Job#3334)
InnoSource —Columbus, OH
Call Handling: Professionally and empathetically respond to incoming customer calls, emails, or chats, offering accurate information and effectively resolving…
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Customer Service Representative - Onsite

RTP Company -
Winona, MN

Apply Now

Job Details

Full-time
$42,100 - $52,000 a year

Qualifications

Computer operation
Sales order data entry
English
High school diploma or GED
Managing clients in a customer support role
Customer support
Customer data entry

Full Job Description

This position is responsible for providing exceptional service to RTP Company's customers as the first point of contact. Responsibilities include answering questions, addressing inquiries, accurately processing orders, communicating with internal and external customers, and providing solutions.

A comprehensive training period covers order processing, product information, customer profiles, computer system processes, and providing staff coverage. Subsequent responsibilities include assignment of a specific customer base and/or sales territory support.

**Not eligible for work sponsorship

Hours: 8am - 5pm, Monday through Friday with OT as needed

Responsibilities

Respond to pricing and product inquiries, order status, tracking inquiries, and order cancellations via phone, e-mail, or system.
Open and maintain accurate customer account records.
Accurately process customer orders
- Serve as customer liaison with appropriate internal departments to ensure customer inquiries are addressed.
Communicate information to internal and external customers.
- Manage escalations with professionalism and tact, ensuring that all options are explored to satisfy the needs of the customer.
Identify root cause of inquiries by asking probing questions to determine the best solution.
Handle account and billing questions with effective investigation and resolution.
Collaborate with logistics and manufacturing along with business systems to manage accounts.
Work in partnership with a specific group of Sales Engineers to support their customers and the sales goals of each Sales Engineer.
Other duties/responsibilities as assigned, or apparent.

Skills and Abilities

Must have the ability to provide exceptional customer service in an office environment and communicate effectively and demonstrate courtesy, tact, and confidentiality when dealing with customers (internal and external).
Must be multi-task oriented.
Must be self-directed and have ability to work independently as well as part of a team.
Must be able to use independent judgement and discretion.
Must be well organized and have a strong attention to detail.
Must have strong problem solving and problem resolution skills.
Must be proficient with a computer and using e-mail and internet portals.
Must have excellent written and verbal communication skills.
Attendance is an essential function of the job.
Must be able to read, write, and speak English.

Education and Experience

High School diploma or equivalent required.
Minimum of 2 years in customer service support experience or related field required.
Minimum of 1 year in data entry/ order entry experience required.
Prior office experience preferred.
Prior plastics manufacturing customer service experience a plus.
Knowledge of SAP a plus.

Physical Requirements and Working Conditions

CONTACTS: Internal - Frequently (34-66%) External - Frequently (34-66%)

Regularly

Communicate via phone, e-mail, in person to coordinate daily transactions.
Required to sit for prolonged periods of time.
Operate a computer and other office machinery such as copy machine, and printer.
Required to talk and hear to coordinate day-to-day phone and in person transactions.

Frequently

Walk and use stairs to maneuver throughout the buildings.

Occasionally

Lift and/or move up to 20 lbs.

Other

Standard office environment. The noise level is usually low, due to office equipment.

RTP Company, headquartered in Winona, Minnesota, is a global compounder of custom engineered thermoplastics. The company has over 20 manufacturing plants located in the United States, Mexico, Europe, Singapore and China. RTP Company’s engineers develop customized thermoplastic compounds in over 60 different engineering resin systems for applications requiring color, conductive, elastomeric, flame retardant, high temperature, structural, and wear-resistant properties.

EOE, including disability/vets; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Apply Now

Refine Your Search

support solutions jobs in onalaska, wi

Customer Service Representative - Onsite

Service Specialist (Home Improvements)

Customer Support Representative / Contact Center Agent (REMOTE WISCONSIN)

Customer Service Rep

Customer Experience Partner

Customer Support Specialist

Registered Client Service Associate

Locum Physician (MD/DO) - Psychiatry - General/Other in Wisconsin

Locum Physician (MD/DO) - Psychiatry - General/Other in Wisconsin

Customer Care Manager

Care Provider - Part Time (Days & PM's Available)

Customer Experience Manager

Care Provider

Care Provider - NOC SHIFT

Counselor Outreach Coordinator

Lead Program Assistant

Long-Term Substitute

Remote Acute Care Psychiatrist - West Coast

Remote Acute Care Psychiatrist - East Coast

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