Top 21 Inbound call center Jobs in Oneonta Ny

Customer Service Representative
Optum —Cooperstown, NY
- $16 - $29 an hour
- Overtime
- 18 years or older
- Hospital
- Computer literacy
- On-the-job training
5d
Customer Service Representative
Premier Roofing —Oneonta, NY
- $18 - $22 an hour
- Part-time
- Background check
- Computer literacy
- Office
- Flexible schedule
Quick Apply
2d
Cash Management Support Specialist
NBT Bank —Norwich, NY
- $22.61 - $30.15 an hour
- Overnight shift
- Microsoft Word
- Sales
- Mid-level
- Health savings account
- Disability insurance

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Customer Service Representative
Suburban Propane - Hiring Events —Oneonta, NY
Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times. Why join the Suburban Propane team*?
$16.46 - $20.58 an hour
8d
Customer Service Representative
Premier Roofing and Remodeling —Oneonta, NY
In the Office Assistant position, you will be working closely with a passionate group of individuals in our Sidney, NY office, answering calls and performing…
$20 - $22 an hour
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7d

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Bilingual Patient Care Representative (Job#3334)
InnoSource —Columbus, OH
Call Handling: Professionally and empathetically respond to incoming customer calls, emails, or chats, offering accurate information and effectively resolving…
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Collections Representative
IQ Ventures —Dublin, OH
Receive inbound and make outbound calls collecting outstanding receivables. Confer with customers by telephone to determine reasons for overdue payments and to…
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4d

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Customer Service Representative

Optum -
Cooperstown, NY

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Job Details

Full-time
$16 - $29 an hour
5 days ago

Benefits

On-the-job training

Qualifications

Computer operation
Customer communication
Windows
High school diploma or GED
Desktop applications
Computer skills

Full Job Description

This position is Onsite. Our office is located at 31 Beaver Street, Cooperstown, NY.

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.

This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 2:30 pm - 11:00 pm. It may be necessary, given the business need, to work occasional overtime.

We offer 3 weeks of on-the-job training. The hours during training will be during normal business hours of 8:00 am - 4:30 pm.

Primary Responsibilities:

Answers inbound phone calls while providing a high-quality patient/caller experience
Responsible for code and emergency team response
Monitoring various hospital alarm systems and responding in an efficient and timely manner
Schedules, reschedules, and cancels appointments
Works all assigned work timely according to department standards and documents all actions in the system
Registers new patients, verifies patient demographics and health insurance, updates patient information in designated databases
Responds to general information requests and/or inquiries from patients, physicians, medical offices, and other callers
Communicates effectively and in a professional manner
Processes all work-related responsibilities in an efficient, timely and accurate manner

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma / GED
Must be 18 years of age OR older
Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications
Ability to work full time onsite at Bassett Medical Center, 31 Beaver Street, Cooperstown, NY
Ability to work Monday - Friday between the hours of 2:30 pm - 11:00 pm

Preferred Qualifications:

1+ years of experience in healthcare customer service

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 - $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RED

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