Top 79 Client accounts analyst Jobs in Orlando, Fl

Reputation Analyst
Travel Media Group —Maitland, FL
- $38,000 - $40,000 a year
- Full-time
- Marketing
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
4d
Financial Advisor / Business Development - Downtown Orlando, FL
Northwestern Mutual —Orlando, FL
- $50,000 - $100,000 a year
- Full-time
- Background check
- Military
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Financial Advisor / Business Development - Lake Mary, FL
Northwestern Mutual —Lake Mary, FL
- $50,000 - $100,000 a year
- Full-time
- Military
- Mid-level
- Business development
- Health savings account
- Health insurance
Quick Apply
Registered Behavior Technician (RBT) / Behavior Technician (BT)
The Sonder Autism Center —Saint Cloud, FL
- $17 - $23 an hour
- Full-time
- Background check
- CPR Certification
- Experience working with individuals with disabilities
- Paid training
- Health savings account
Quick Apply
DATA INTELLIGENCE ANALYST
Aspire Health Partners —Orlando, FL
- Full-time
- Customer service
- Adults
- Research
- 403(b) matching
- Health savings account
Quick Apply
Client Onboarding Analyst
BNY Mellon —Lake Mary, FL
- $24.74 - $30.90 an hour
- Contract
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Health insurance
- Dental insurance
Manager, Business Analysts ( Remote )
AssistRx —Orlando, FL
- Full-time
- Remote
- Background check
- Mid-level
- Mentoring
- Disability insurance
- Health insurance
Quick Apply
Employee Benefits Client Relationship Manager
HUB International —Winter Park, FL
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
- Wellness program
- Health savings account
HUMAN SERVICES PROGRAM ANALYST - 64028701
The State of Florida —Orlando, FL
- $3,127.94 a month
- Background check
- Hospital
- Pass drug screening
- Paid holidays
- Dental insurance
14d
Revenue Management Analyst
SeaWorld Parks & Entertainment —Orlando, FL
- Full-time
- Mid-level
- Office
- Finance
- Disability insurance
- Health insurance
Manager, Product Operations UPRV
Universal Orlando Resort —Orlando, FL
- Full-time
- Computer literacy
- Office
- Bachelor's degree
7d
IT Support Specialist II
Frontline Insurance Managers Inc. —Lake Mary, FL
- Full-time
- Computer literacy
- Research
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Analyst, Enterprise Service Desk
ABACUS —Orlando, FL
- On call
- Mid-level
- Associate's degree
- 2 years
Quick Apply
Client Accounts Analyst
Akerman LLP —Orlando, FL
- Microsoft Excel
- 5 years
- Finance
Quick Apply
Dealer Operations Analyst
Entrega —Orlando, FL
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
2d
Analyst/Associate Consultant - Finance
Raftelis —Orlando, FL
- $63,000 - $89,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Public speaking
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Operations Analyst, Equity Clearing Restricted Securities
TD Bank —Lake Mary, FL
- $50,000 - $60,000 a year
- Full-time
- Microsoft Outlook
- Bachelor of Science
- Mid-level
- Health insurance
- Paid time off
Reputation Analyst
TravelMediaGroup.com —Maitland, FL
- Full-time
- Hybrid work
- Mid-level
- Office
- 1 year
- Paid holidays
- Dental insurance
Quick Apply
9d
Systems Analyst
GLOTECH, Inc. —Orlando, FL
- Temporary
- Computer science
- Computer Science
- Bachelor of Science
- AD&D insurance
- Paid holidays
Analyst or Senior Analyst, Strategy & Analytics - Orlando Magic + Kia Center/Camping World Stadium
Levy Sector —Orlando, FL
- Full-time
- Background check
- Hospitality
- 5 years
- Commuter assistance
- Paid parental leave
Quick Apply
11d

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client accounts analyst jobs near orlando, fl

Reputation Analyst

Travel Media Group -
Maitland, FL

Quick Apply

Job Details

Full-time
$38,000 - $40,000 a year
4 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer communication
Content writing
Communication platforms
Managing clients in a customer support role
Ad writing
Copywriting

Full Job Description

Reputation Management Product Analyst - (Maitland)

Onsite position in Maitland, FL
Schedule: Saturday through Wednesday (Thursdays and Fridays off)

We have an opportunity for a highly motivated, professional Reputation Analyst in our office in Maitland, FL. We take the development of our staff very seriously, and our progressive culture encourages our team members to achieve excellence in a B2B environment, with training and growth opportunities. For more than 30 years, Travel Media Group has partnered with hoteliers throughout the continental U.S. to ensure they can successfully manage their business and provide amazing guest experiences.

Position Summary:
The primary responsibility of the Reputation Analyst is to develop and maintain client accounts by creating timely personalized responses to online reviews in order to acknowledge and address guests' concerns while also providing insight and analysis for our large portfolio of hotel properties. The successful candidate will have a strong writing and grammar background coupled with experience in guest relations and/or customer service. The candidate will be responsible for reviewing and analyzing all clients’ online reviews through a proprietary software platform while creating unique responses to reviews and working to proof and audit responses submitted via our network of contract writers on a monthly basis. The Reputation Analyst will also be responsible for understanding current conditions and updating customer notes at each property so that this information can be accurately portrayed in the public-facing review responses. Analysts will also identify and tag sentiment in up to 25 various elements in every guest review in order to provide reporting and analytics that will assist our clients in running their operations more successfully. In addition, this position will initiate and/or implement corrective action as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction is maintained. New review content comes in consistently throughout the day, and our team's goal is to be able to respond, tag, submit for approval, audit, and resolve every hotel review within 36-48 hours of publishing. We have a fun and active team and are looking for individuals who can help set and maintain the activity levels amongst the team on a daily basis.

The responsibilities of the Reputation Analyst include:

Manage the day-to-day review monitoring and responses for our hotel clients
Engage in weekly and monthly team activities and meeting
Meet and exceed daily/weekly activity benchmarks to ensure that we exceed each client's specified SLAs (Service Level Agreement).
Problem-solve and troubleshoot, to best resolve client issues and address needs
Provide timely and accurate analysis and reporting
Writing and posting response content on behalf of various brands while adhering to their brand standards and image
Build relationships with customers
Respond to feedback in a timely manner
Audit accounts and various admin tasks
Work seamlessly with other departments to better serve our clients and prospects
Maintain timely and accurate communication (both verbal and written) with clients in order to develop, maintain, and solidify relationships.
Develop a comprehensive understanding and knowledge of all Travel Media Group product offerings
Maintain accurate notes and client information in Salesforce.com
Assist in retention and collections as needed
Perform other administrative duties as assigned

Qualifications/Requirements: 1 -2 years experience in client support and/or guest relations

Strong background in copywriting and content creation
Passionate about working with clients and delivering on the promise of an excellent client experience.
Passionate about technology and social media
Bachelor's degree preferred with English, Journalism, Advertising/Public Relations, Marketing, or Communications focus
Customer service and sales are strongly preferred
Experience in the hotel industry is a plus
Must be organized, able to multi-task, demonstrate superior attention to detail and adhere to deadlines
Must be self-directed, self-motivated, and focused on meeting and exceeding results
Must be skilled in use of standard office communication technology (email, voicemail, Internet, etc.)
Must exhibit a positive, cooperative, and friendly attitude, especially under pressure
Ability to communicate effectively (verbal and written)
Must have proven ability to communicate and interact effectively with internal and external customers

Benefits:

401K
Excellent medical and dental coverage
Competitive Vacation and Sick Leave
Eight paid holidays

About DE

Dominion Enterprises (DE) is a privately held data services and software services conglomerate offering client solutions through stand-alone businesses serving several verticals including automotive, hospitality, franchise, real estate and powersports. Our customers rely on our B2B products and services through DataOne Software, Dominion DMS, Activator Dealer Solutions, Dealer Specialties, Cross-Sell, Travel Media Group, Franchise Ventures, PrimeStreet, and Recreational Dealer Solutions. DE is headquartered in Norfolk, Virginia. We are proud of our collaborative, innovative, team-oriented work environments, excellent career enrichment opportunities, community service opportunities, competitive earnings, and comprehensive benefits package including a generous 401(k) plan. DE is an equal opportunity employer and supports a diverse workforce, and is a drug-testing employer.

Job Type: Full-time

Pay: $38,000.00 - $40,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

client accounts analyst jobs in orlando, fl

Reputation Analyst

Financial Advisor / Business Development - Downtown Orlando, FL

Financial Advisor / Business Development - Lake Mary, FL

Registered Behavior Technician (RBT) / Behavior Technician (BT)

DATA INTELLIGENCE ANALYST

Client Onboarding Analyst

Manager, Business Analysts ( Remote )

Employee Benefits Client Relationship Manager

HUMAN SERVICES PROGRAM ANALYST - 64028701

Revenue Management Analyst

Manager, Product Operations UPRV

IT Support Specialist II

Analyst, Enterprise Service Desk

Client Accounts Analyst

Dealer Operations Analyst

Analyst/Associate Consultant - Finance

Operations Analyst, Equity Clearing Restricted Securities

Reputation Analyst

Systems Analyst

Analyst or Senior Analyst, Strategy & Analytics - Orlando Magic + Kia Center/Camping World Stadium

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