Top 6 Help desk technician Jobs in Palm Desert, Ca

Entry Level IT Help Desk Technician
Southwest Networks, Inc. —Palm Desert, CA
- $18 - $25 an hour
- Full-time
- Customer service
- Office
- Windows
- Health insurance
- 401(k)
Quick Apply
14d
Maintenance Technician
The Good House —Desert Hot Springs, CA
- $18 - $21 an hour
- Part-time
- Maintenance
- Ability to lift 50 pounds
- Plumbing
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Technology Services / IT Support Analyst
Hazelden Betty Ford Foundation —Rancho Mirage, CA
AA degree in technical field (or equivalent experience). 3 Years technical support experience. The Support Analyst is accountable to provide first and second…
$30.90 - $45.02 an hour
IT Technician (Field)
Cal Tech Services Inc —Indio, CA
A bachelor’s degree in Computer Science or a related field is preferred. The ideal candidate has strong technical skills as well as excellent customer service…
$25 - $30 an hour
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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
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Desktop Support Technician
TEKsystems —Columbus, OH
Key Responsibilities: - Provide Level I & II desktop support for Windows 10/11 and Mac OS - Troubleshoot hardware, software, VPN, and peripheral issues - Manage…
$25 - $32 an hour
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7d

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Entry Level IT Help Desk Technician

Southwest Networks, Inc.
Palm Desert, CA

Quick Apply

Job Details

Full-time
$18 - $25 an hour
14 days ago

Benefits

Health insurance
401(k)

Qualifications

Customer communication
CompTIA Network+
CompTIA A+

Full Job Description

Entry-Level Help Desk Technician

Palm Desert, CA | Full-time | On-site

About Us

We’re a Palm Desert–based technology solutions provider that partners with professional businesses to deliver secure, reliable I.T. support. Our clients are at the center of everything we do — and our employees are the key to our success. We’re looking for an Entry-Level Help Desk Technician to join our growing team.

Job Summary

As a Help Desk Technician, you’ll provide frontline monitoring, troubleshooting, and support for client servers, networks, and workstations. You’ll work with end users and executives alike, so strong communication and organizational skills are a must. This role is ideal for someone eager to start or grow their I.T. career in a supportive team environment.

Responsibilities

Provide technical support for desktops, laptops, mobile devices, and printers.
Monitor and troubleshoot servers and networks.
Install, configure, and maintain hardware and software.
Assist with network connectivity, VPNs, and remote access.
Document support requests and solutions.
Deliver excellent customer service with clear communication.

Technical Skills (Preferred)

Windows 10/11 troubleshooting and support
Microsoft Office applications
Antivirus and endpoint security
LANs, VPNs, and remote access basics
Mobile device support (Android/iOS)
Basic hardware repair (RAM, hard drives, etc.)
MacOS experience (a plus)

Qualifications

CompTIA A+ certification (required or in progress)
CompTIA Network+ or Microsoft certifications (preferred)
Previous Help Desk, Service Desk, or NOC experience (preferred, but not required)
Strong written and verbal communication skills
Highly organized and able to manage multiple tasks

Benefits & Compensation

Competitive pay based on skills and experience
Comprehensive benefits package
Opportunities for professional development and certifications
Supportive and collaborative work environment

How to Apply

Please submit your resume and cover letter.

Please include the answer to this question in your cover letter:
What certificates do you currently hold that are relevant to this position?

This is an on-site position in Palm Desert, CA.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

401(k)
Health insurance

Ability to Commute:

Palm Desert, CA 92211 (Required)

Work Location: In person

Quick Apply

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help desk technician jobs in palm desert, ca

Entry Level IT Help Desk Technician

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