Top 7 Help desk technician Jobs in Panama City, Fl

MSP for Architects - Mid-Senior Technician ( Remote - East Coast )
Agile Networks —United States
- $60,000 - $85,000 a year
- Full-time
- Remote
- Mid-level
- Microsoft Office
- Analysis skills
Quick Apply
12d
Maintenance Supervisor
Usms Holdco Llc —Panama City Beach, FL
- $27 - $32 an hour
- Full-time
- Background check
- Customer service
- Ability to walk for extended periods
- Paid time off
- Employee discount
Quick Apply
1d
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Lynn Haven, FL
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
AutoNation Ford of Panama City - Experienced Service Advisor
AutoNation —Panama City, FL
- Full-time
- Clean driving record
- Dealership
- High school diploma or GED
- Dental insurance
- Vision insurance
Quick Apply

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Maintenance Supervisor
RAM Partners, LLC —Panama City Beach, FL
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Proteam Solutions —Columbus, OH
Bachelors, Associates Degree, or Advanced Training in a technical field preferred but not required. Involves user support on software and hardware from base…
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Astute Technology Management —Columbus, OH
Serve as the first point of contact for support, responding promptly and kindly to calls and emails, and ensuring every client feels heard and supported.
$19 - $24 an hour
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help desk technician jobs near panama city, fl

MSP for Architects - Mid-Senior Technician ( Remote - East Coast )

Agile Networks -
United States

Quick Apply

Job Details

Full-time
$60,000 - $85,000 a year
12 days ago

Qualifications

Customer communication
Microsoft Office
Attention to detail
Computer hardware
Remote access software
Desktop administration

Full Job Description

Job Summary
We are seeking a motivated and detail-oriented Mid-Senior Level IT Technician to join our team. The ideal candidate will provide technical support and assistance to end-users, ensuring smooth operation of computer systems and networks. This role is essential in maintaining our IT infrastructure and delivering exceptional customer service.

Responsibilities

Provide technical support for hardware and software issues, including troubleshooting and resolving problems related to operating systems, applications, and network connectivity.
Manage user accounts through Active Directory, ensuring proper access controls are in place.
Assist with mobile device management and support various operating systems including Windows, macOS, Linux, and mobile platforms.
Collaborate with other IT staff on projects related to IT infrastructure upgrades or enhancements.
Provide remote and onsite technical support for end users (Windows, macOS, Office 365, networking, printing, etc.)
Troubleshoot and resolve hardware/software issues promptly
Assist with onboarding/offboarding of users, devices, and accounts
Perform routine system monitoring, updates, and maintenance
Support networking equipment, Wi-Fi, and cloud-based platforms (e.g., Microsoft 365, Egnyte, VPNs)
Escalate advanced issues when needed and collaborate with senior technicians
Maintain accurate documentation of support requests, resolutions, and client environments

Skills

Proficient in technical support and desktop support with a strong understanding of computer hardware and software troubleshooting.
Knowledgeable in computer networking concepts such as TCP/IP, DNS, LAN administration, and network security protocols.
Familiarity with IT infrastructure components including firewalls, VPNs, Meraki devices, and Microsoft Windows Server.
Experience with help desk tools like ServiceNow or Jira for tracking issues effectively.
Strong communication skills to interact with users at all levels while providing excellent customer service.
Analytical skills to diagnose issues quickly and efficiently while maintaining a focus on user satisfaction.
Ability to work independently as well as collaboratively within a team environment. Join us in this exciting opportunity to grow your career in IT while contributing to our mission of providing top-notch technical support!

Bonus Skills (Nice to Have)

Experience with AEC (Architecture, Engineering, Construction) software such as AutoCAD, Revit, or Bluebeam
Exposure to security tools and practices (MFA, endpoint protection, backups)
Previous MSP or client-facing IT services experience

Job Type: Full-time

Pay: $60,000.00 - $85,000.00 per year

Work Location: Remote

Quick Apply

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help desk technician jobs in panama city, fl

MSP for Architects - Mid-Senior Technician ( Remote - East Coast )

Maintenance Supervisor

Now Hiring IT and Telecom Field Technicians

AutoNation Ford of Panama City - Experienced Service Advisor

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