Top 12 Desktop support technician Jobs in Paradise Nv

Desktop Support Technician II
iT1 —Las Vegas, NV
- Full-time
- Mid-level
- Office
- 2 years
- Health insurance
- Dental insurance
Quick Apply
Helpdesk Technician II
UNITE HERE HEALTH —Las Vegas, NV
- $27.74 - $33.95 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Commuter assistance
- AD&D insurance
Quick Apply
Desktop Technician II
Credit One Bank —Las Vegas, NV
- Azure
- Computer Science
- ERP systems
Technical Support
Agilysys —Las Vegas, NV
- Research
- Windows
- High school diploma or GED
IT/AV Technician
Ellis Island Casino, Village Pubs, Mt. Charleston —Las Vegas, NV
- Full-time
- Computer science
- Computer Science
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
11d
IT Support Services II-Quick Fix
Courser Employment Services LLC —Las Vegas, NV
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
Venue Technician - Las Vegas
F1 Arcade —Las Vegas, NV
- From $20 an hour
- Part-time
- Mid-level
- 1 year
- Communication skills
Quick Apply
Field Support Engineer
Tata Consultancy Services —Las Vegas, NV
- $60,000 - $70,000 a year
- Clean driving record
- Mid-level
- Analysis skills
- Commuter assistance
- Health insurance
Tech III - End User Services
Wynn Las Vegas —Las Vegas, NV
- Weekends as needed
- Hospitality
- Computer science
- Computer Science
Quick Apply
13d
Copier/Printer Field Service Technician
ADVANCED IMAGING SOLUTIONS INC —North Las Vegas, NV
- $20.51 - $27.69 an hour
- Monday to Friday
- Writing skills
- Office
- Ability to lift 50 pounds
Quick Apply
Network Eng 2
Haas Automation, Inc. —Henderson, NV
- $36 - $55 an hour
- Computer science
- 6 years
- Computer Science

Other jobs to consider

Find your next job by exploring related positions.

IT Support Specialist/Junior Systems Administrator
Volta Systems Group —Las Vegas, NV
Exposure to MDM or security tools. This role combines frontline Helpdesk support with emerging Systems Administration responsibilities and is ideal for…
$17 - $22 an hour
Quick Apply
Senior Engineer for MSP (Las Vegas)
E2E Tech Solutions —Las Vegas, NV
Must be honest with valid driver's license. Experience with MS Azure & M365 (certification preferred). Must have reliable car or truck and be able to drive to…
$65,000 - $85,000 a year
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
1d
Technician Sr., Retail Service Maintenance
Giant Eagle —Columbus, OH
Respond, troubleshoot and implement permanent resolutions to customer hardware (desktop, laptop, printing, mobile computing, POS hardware and audio-visual)…
$22.35 - $26.08 an hour
4d

Show more jobs in cities nearby

I want to receive the latest job alert for desktop support technician in paradise nv

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician jobs near paradise nv

Desktop Support Technician II

iT1 -
Las Vegas, NV

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Enterprise software
Laptop (troubleshooting support)
Incident management software
Hardware maintenance
Printer (troubleshooting support)
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
Desktop administration
Hardware diagnostics
Peripheral hardware support
Ticketing system technical support

Full Job Description

The Desktop Support Technician is responsible for delivering high-quality, end-user support across the organization, with a strong focus on customer experience, VIP/executive support, and reliable technical service delivery. This role provides hands-on and remote support for hardware, software, and enterprise systems while ensuring minimal disruption to business operations.

The ideal candidate combines technical expertise with strong interpersonal skills, enabling them to deliver a “white-glove” support experience, particularly for executive leadership and high-priority users.

Requirements

Key Responsibilities

Customer Service & End-User Support
- Provide responsive, professional, and courteous technical support to all end users
- Deliver a high-quality customer experience by communicating clearly and setting expectations
- Maintain ownership of incidents and service requests from initiation through resolution
- Ensure timely updates and accurate documentation within the ticketing system

VIP / Executive Support
- Provide white-glove technical support to executive leadership and VIP users
- Anticipate and proactively address technical needs to minimize downtime
- Maintain a high degree of professionalism, discretion, and urgency when handling executive requests
- Support executive workstations, mobile devices, and conference room setups with minimal disruption

Event & Meeting Support
- Provide technical support for meetings, conferences, and special events
- Set up and troubleshoot:
- - Conference room technology
- - Audio/visual systems
- - Collaboration tools (Teams, conferencing platforms)
- Ensure smooth operation of technology during live events and quickly resolve issues as they arise

Technical Troubleshooting (Hardware & Software)

Diagnose and resolve issues related to:
- Windows operating systems
- Standard business applications
- Network connectivity and user access

Perform installation, configuration, and maintenance of desktops, laptops, and peripherals

Troubleshoot and support:
- Printers and secure print systems
- Docking stations, monitors, and accessories

Escalate complex issues to appropriate teams while maintaining ownership

Endpoint & Device Support

Support device lifecycle activities, including:
- Imaging and device deployment
- Hardware replacements and refresh programs
- Onboarding/offboarding setup and equipment provisioning

Ensure endpoints are configured according to enterprise standards

Operational Support & Documentation

Utilize ITSM tools (e.g., ServiceNow) to manage incidents, requests, and tasks

Maintain accurate and complete ticket documentation for all work performed

Follow established policies, procedures, and escalation processes

Contribute to knowledge base articles and process documentation

Required Qualifications

2–5+ years of experience in desktop or end-user support
Experience supporting Windows-based environments and enterprise applications
Hands-on experience with hardware troubleshooting (desktops, laptops, printers, peripherals)
Familiarity with IT ticketing systems (e.g., ServiceNow or similar)
Strong customer service and communication skills

Preferred Qualifications

Experience with endpoint management tools (e.g., Intune, MECM/SCCM)
Experience supporting executive/VIP users in a corporate environment
Relevant certifications (CompTIA A+, Network+, ITIL Foundation)
Experience in regulated industries (e.g., financial services)

Location:

Location: Onsite — Irving, TX, San Diego, CA, Las Vegas, NV, or Columbus, OH

This is a one-year duration position.

Benefits

Medical, dental, and vision benefits with highly subsidized premiums
Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off
401(k) Plan with employer match
Onsite Fitness Center

Quick Apply

Refine Your Search

desktop support technician jobs in paradise nv

Desktop Support Technician II

Helpdesk Technician II

Desktop Technician II

Technical Support

IT/AV Technician

IT Support Services II-Quick Fix

Venue Technician - Las Vegas

Field Support Engineer

Tech III - End User Services

Copier/Printer Field Service Technician

Network Eng 2

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for desktop support technician in paradise nv

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected