Top 6 Floral designer/customer service Jobs in Park Ridge Il

Floral Shop Manager
Ashland Addison Florist-Bunches —Chicago, IL
- $55,000 - $60,000 a year
- Full-time
- Mid-level
- 3 years
- Mentoring
- Store discount
- Health insurance
Quick Apply
9d
Floral Designer
Sylvia's-Amling's Flowers —Arlington Heights, IL
- From $16 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
8d
Floral Designer/Customer Service
MilleFiori Florists —Evanston, IL
- From $18 an hour
- Part-time
- Sales
- Customer service
- In-person
- Paid time off
Quick Apply
Floral Designer
Ashland Addison Florist —Chicago, IL
- $20 - $25 an hour
- Full-time
- Mid-level
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
11d
Event Producer
HMR Designs —Chicago, IL
- $50,000 a year
- Full-time
- Inventory management
- Mid-level
- Organizational skills
- Health insurance
- Dental insurance
2d
Senior Event Designer
Kehoe Designs Inc —Chicago, IL
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health insurance
- Dental insurance
Quick Apply

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Floral Shop Manager

Ashland Addison Florist-Bunches -
Chicago, IL

Quick Apply

Job Details

Full-time
$55,000 - $60,000 a year
9 days ago

Benefits

Store discount
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Life insurance

Qualifications

Vendor relationship building
Retail sales transactions
Customer communication
Managing retail teams
Dispatching
Team development
Schedule management
Store management
Floral arrangement design
Sales strategy
Professional art or design
Floral design
Retail management
Management experience within retail industry

Full Job Description

About Us:

Founded in 1932, Ashland Addison Florist is a fourth-generation, family-owned business that has proudly been Chicago’s favorite florist for over 90 years. With a dedicated team of 90+ employees, we continue to grow while maintaining the same commitment to quality and service that has made us a trusted name in the floral industry.

We take great pride in our deep roots and strong values, which have shaped our reputation for excellence. As we expand, we remain committed to fostering a family-oriented and inclusive culture where employees from all walks of life can thrive, feel valued, and make meaningful contributions to our legacy.

At Ashland Addison Florist, we believe that our success is driven by the people who make up our team. We are passionate about providing a supportive, welcoming environment where each individual is empowered to grow and succeed alongside us. If you are looking to be part of a dynamic, growing company with a rich history, Ashland Addison Florist is the place for you.

Position Overview:

We are seeking an experienced and dynamic Floral Store Manager to lead Bunches, our boutique floral shop. This is a hands-on leadership role who will be the operational and creative heartbeat of the shop—overseeing everything from daily operations and team coordination to design execution and client relationships. The ideal candidate is an experienced floral professional with a keen eye for luxury aesthetics, strong leadership skills, and a client-first mindset.

Key Responsibilities:

Shop Operations & Leadership

Lead overall daily operations, including opening/closing procedures, policy and procedure compliance and staff coordination.
Manage front-of-house presentation, ensuring a clean, organized, and brand-aligned environment.
Plan and lead weekly staff meetings, communicating shop goals and quality expectations.
Create and manage an efficient weekly work schedule for designers, deliveries, and event timelines.

Client Relations & Sales

Serve as the primary liaison for clients, offering personalized, white-glove service.
Handle custom floral requests, consultations, service recovery, and ongoing client communications.
Maintain client profiles to ensure a personalized experience, noting preferences, special dates, and past orders.
Develop and implement sales strategies to continuously improve sales performance and profitability of shop

Floral Design & Event Execution

Design premium floral arrangements for daily orders, corporate clients, and special events.
Execute high-impact installations for weddings, galas, and branded experiences from concept to breakdown.
Conduct quality checks on all outgoing designs to ensure alignment with shop standards and client expectations.

Purchasing & Inventory Management

Manage floral purchasing from in-house buyers and local wholesalers; maintain seasonal inventory.
Track product availability, forecast holiday demands, and coordinate large-scale production schedules.
Maintain supply inventory (vases, candles, tools, packaging) and reorder as needed.
Curate and rotate in-store displays that reflect seasonal trends and enhance customer experience.

Staff Supervision & Training

Supervise, mentor, and train team members in design technique, customer service, and workflow processes.
Oversee delivery logistics, including routing, driver dispatch, and arrangement quality control.
Support staff with POS transactions and ensure accurate daily sales reconciliation.

Vendor & Data Management

Maintain strong relationships with floral and hard goods vendors, negotiating pricing and ensuring quality.
Monitor sales trends and customer data to inform purchasing, staffing, and promotional planning

Qualifications

3+ years of floral industry experience with proven leadership in a retail environment
***A MUST***Strong floral design background with a portfolio of event or luxury floral work *
Excellent customer service and communication abilities
Proficiency in retail sales, cash handling, and POS systems
Organizational skills and ability to manage inventory effectively

Pay: $55,000.00 - $60,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Store discount
Vision insurance

Experience:

Store management: 3 years (Required)
Floral design: 3 years (Required)

Ability to Commute:

Chicago, IL 60614 (Required)

Ability to Relocate:

Chicago, IL 60614: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

floral designer/customer service jobs in park ridge il

Floral Shop Manager

Floral Designer

Floral Designer/Customer Service

Floral Designer

Event Producer

Senior Event Designer

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