Utz Quality Foods is seeking a Bilingual (English/Spanish) Health & Benefits Specialist to join our Benefits team in Hanover, PA.
The Health & Benefits Specialist supports Utz Quality Foods' employee health and welfare programs through day-to-day administration of the company's health, dental, vision, disability, and prescription plans. This role serves as a key liaison among associates, healthcare providers, and third-party administrators, applying plan provisions, company policy, and regulatory guidelines to individual benefit situations. The position reviews eligibility and documentation, resolves routine and moderately complex issues, and exercises sound judgment in making benefit-related determinations within established guidelines, escalating matters that fall outside defined policy or authority. The role also supports departmental operations through benefit communications, documentation management, and process coordination.
ESSENTIAL FUNCTIONS
- Serve as a primary point of contact for associates with general questions about benefits, wellness programs, and available resources.
- Administer enrollments and qualifying life events, respond to questions regarding eligibility, claims, and coverage, and review plan provisions and supporting documentation to determine late enrollment requests, qualifying life events, and dependent eligibility within established guidelines.
- Oversee COBRA administration, including identifying qualifying events, issuing required notices, coordinating vendor activity, and reconciling payments.
- Support wellness initiatives, campaigns, onsite events, and benefit communications.
- Administer government forms and notices, including Qualified Medical Support Notices, Social Security and Medicare forms, and Health Insurance Premium Payment (HIPP) forms, ensuring accuracy and compliance with applicable requirements.
- Maintain organized electronic and paper records related to benefits, wellness, leave, and accommodation programs.
- Support department workflows through trackers, logs, calendars, and shared resources.
- Support administrative coordination for the Utz Fitness Center, including assisting with access requests, maintaining records and materials, and serving as a point of contact for general questions related to fitness center use and availability.
KNOWLEDGE, SKILLS & ABILITIES
Education
- High school diploma required; Associate's degree or related coursework preferred.
Experience
- 3–5 years of experience in benefits administration, HR operations, or a related function.
- Bilingual English/Spanish
Skills
- Strong organizational, documentation, and analytical skills with high attention to detail.
- Ability to handle confidential information with professionalism and discretion.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Strong communication and interpersonal skills with a service-oriented mindset.
- Ability to interpret benefit plan provisions, apply guidelines to individual situations, and exercise sound judgment in resolving routine and moderately complex issues.
External Recruitment Process
- Easy Application (5 mins): Introduce yourself and answer a few key questions to get started.
- Engaging Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how your values align with ours.
- Live Interview: Selected candidates will meet with the hiring manager to explore their alignment with the team and overall Utz company culture.
Continuously Pursuing Excellence!
Here at Utz, we have a passion for exciting and delighting consumers with delicious snack foods made from high quality ingredients. After over a century with a strong family heritage, our diverse portfolio of brands includes Utz, Zapp's, Boulder Canyon, and On the Border. Our associates are the reason for the success of this company, so it is important we provide a supportive, caring and inclusive environment that offers opportunities for career growth and advancement. We also help take care of our associates by providing benefits, resources, and programs that ensure they live their healthiest lives. Our full-time benefit package includes medical, dental, and vision plans, an employer match 401k, profit sharing plan, employee stock purchase plan and much more. Join our world class team and help us become the fastest growing pure-play U.S. snacking company of scale!
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
