PASADENA HUMANE is a non-profit animal welfare organization looking for passionate professionals to join our team.
JOIN US & MAKE A DIFFERENCE!
THE MISSION
To lead the way toward a compassionate and caring community for all animals.
OUR VALUES
LEARNING: We commit to best practice and professional development through continuous education.
INTEGRITY: We value honest and transparent communication and decision making using evidence based practices.
COLLABORATION: We value teamwork in our organization and partnerships with our community to deliver exceptional service.
KINDNESS: We show compassion, care, respect and empathy to all animals and humans without prejudice or discrimination.
JOB TITLE Volunteer Services Animal Trainer
FLSA: Non-Exempt
FT/PT: Part -Time
SCHEDULE: Must be available for early and/or late hours. Must be able to work early hours according to the needs of the department schedule, including weekends and holidays.
SUMMARY
The Volunteer Services Animal Trainer (VSAT), will be responsible for conducting volunteer training programs that prepare volunteers to work with our animals. Oversee enrichment and support volunteers to ensure consistent and appropriate enrichment activities are offered to our shelter population. The VSAT will be responsible for training new volunteers and maintaining shift schedules to ensure coverage for each assigned program.
JOB DUTIES AND RESPONSIBILITIES MAY INCLUDE:
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Responsible for training new and existing animal enrichment volunteers centered around the principles of Fear Free Shelter standards
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Directly oversee volunteer enrichment volunteers ensuring safe and appropriate interactions
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Monitor daily enrichment plan/schedule for shelter dogs and cats. Help update monthly programs calendars and shifts schedules within VolunteerMatters
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Ensure daily enrichment is provided to cats and dogs animals at the shelter
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Track and maintain detailed documentation of animal enrichment data and oversees the data collection from volunteers including training and monitoring.
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Responsible for developing and facilitating training protocols for all levels of volunteers to meet the needs of the shelter and animal populations
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Build relationships with volunteers to improve engagement
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Maintains a high level of communication and collaborative work with all personnel consistent with Pasadena Humane’s Core Values of Learning, Integrity, Collaboration, and Kindness (LICK)
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Be able to use internal software to read and update animal profile notes
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Make recommendations or demonstrate to volunteers for proper handling and interactions with shelter animal population
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Be able to work collaboratively with other departments to meet the goals of the shelter
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Speak candidly and tactfully about any internal decisions made about animals’ outcomes (adoption, foster, transfer, AFEH, AFEB, etc.)
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Assist with on-site and off-site shelter events including but not limited to Free Adoption Events, Group Volunteer Projects, Wiggle Waggle Walk & Run and the San Marino Motor Classic.
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Ensure a positive, educational approach to customer service with a goal of educating the public and keeping animals in homes as appropriate. Promote positive relations with the general public, volunteers and staff while promoting the Society’s programs, policies and philosophies. Address customer complaints.
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Uphold Pasadena Humane’s mission and contribute to building a culture of philanthropy.
- Set up and breakdown of training rooms, including deep cleaning and organizing.
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Maintain department equipment in good working condition. Report any items for repair and/or replacement as needed to appropriate supervisory staff.
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Ensure a safe working environment and actively participate in Pasadena Humane’s safety programs.
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Participate as needed in special department projects.
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Perform other duties as assigned.
REQUIREMENTS AND QUALIFICATIONS
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Minimum high school graduate (or GED/proficiency certificate).
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At least 18 years of age
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Any of the following animal training certifications are highly desirable (CPDT-KA/KSA, CBCC-KA, KPA-CTP, IAABC-ADT, IAABC-CDBC, IAABC-CCBC).
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Proven experience observing body language and handling animals using Fear Free methods in an animal shelter setting
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Fear Free Shelter Certification
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Knowledge of techniques and methods of animal behavior assessment, behavior modification, and training.
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Feline and Canine body language and behavior knowledge
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Previous experience assisting or teaching group classes highly preferred Effective at coaching and teaching people and at using their animal behavior and learning theory knowledge.
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Must be prepared to handle or work with animals weighing up to 100lbs and exhibiting a variety of behaviors, including those with challenges.
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Strong sense of professional judgment and ability to maintain confidentiality.
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Must be able to model Pasadena Humane’s Core Values of Learning, Integrity Collaboration and Kindness.
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Must interact positively with supervisor, management, coworkers, volunteers, and the public to promote a team effort and maintain a positive and professional approach.
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Must be able to work independently with minimal supervision.
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Must provide positive, proactive customer service
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Must have a positive attitude and a sense of humor
WORK SCHEDULE
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Must come to work regularly and on time. Must be available for early and/or late hours. Must be able to work early hours according to the needs of the department schedule, including weekends and holidays.
WORKING CONDITIONS
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Fast-paced environment. Employees are exposed to numerous animals (live and deceased), including those with uncertain dispositions. They are required to act in a safe and responsible manner.
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The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
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While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms, climb or balance, stoop, kneel, crouch, crawl; talk or hear and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Pasadena Humane is an Equal Opportunity Employer. It is our policy not to engage in discrimination against any individual, or harassment of any person seeking employment with our organization on the basis of race, color, national origin, religion, sex, gender identity, pregnancy, physical or mental disability, medical condition, ancestry, marital status, age, sexual orientation, citizenship, genetic information or status as a covered veteran including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. This policy applies to all employment practices, including recruitment, selection, promotion, transfer, merit increase, salary, training and development, demotion, and separation. This policy is intended to be consistent with the provisions of applicable State and Federal laws. Federal law requires proof of citizenship or "alien right-to-work" status. Pasadena Humane maintains a drug-free workplace and performs pre-employment substance abuse testing.
