Top 189 Senior field service Jobs in Patterson, Ca

Director of Customer Experience
Nevergreen Pools —Manteca, CA
- $120,000 - $150,000 a year
- Full-time
- CRM software
- Background check
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Senior Premier Relationship Manager
BMO Financial —Ceres, CA
- $57,500 - $106,500 a year
- Part-time
- Data analysis skills
- Office
- Analysis skills
- Health insurance
- Tuition reimbursement
Senior Premier Relationship Manager
BMO Financial —Modesto, CA
- $63,300 - $117,200 a year
- Part-time
- Data analysis skills
- Office
- Analysis skills
- Health insurance
- Tuition reimbursement
Conflict Minerals Program Manager
TTM Technologies —California
- $81,670 - $136,116 a year
- Full-time
- Writing skills
- English
- 8 years
- Health savings account
- Paid holidays
6h
Board Certified Behavior Analyst (BCBA) - Hybrid
Butterfly Effects —Modesto, CA
- $90,000 - $112,000 a year
- Full-time
- Hybrid work
- Experience working with children
- Children
- Psychology
- Continuing education credits
- Health savings account
Quick Apply
8d
Tax Manager
Everforth —Modesto, CA
- $130,000 - $160,000 a year
- Full-time
- 7 years
- Microsoft Excel
- CPA
- Disability insurance
- Health insurance
Quick Apply
6d
Senior Field Service Technician (Stockton, CA or Tracy, CA)
Mainspring Energy —Tracy, CA
- $35 - $50 an hour
- On call
- Google Workspace
- Customer service
- 5 years
- 401(k)
Quick Apply
Senior Brand Ambassador
Jeeter —Modesto, CA
- $30 - $32 an hour
- Overtime
- Hybrid work
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
6h
Service Coordinator
Simplified Integrations —Tracy, CA
- $28 - $34 an hour
- Email
- Mid-level
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Client Partner - K12 Education
FranklinCovey —Modesto, CA
- $105,000 - $140,000 a year
- Email
- Remote
- Travel
- Senior level
- Leadership
- Health savings account
- Paid holidays
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12d
Sr. Manager, Operations AMZ11330.6
Amazon.com Services LLC - A57 —Patterson, CA
- $142,688 - $182,700 a year
- 8 hour shift
- Inventory management
- Mentoring
- Fair chance
Chief Operating Officer, Memorial Medical Center Modesto
Sutter Health —Modesto, CA
- $297,500 - $402,500 a year
- Weekends as needed
- Hospital
- Ob/Gyn
- Analysis skills
Executive Director
WelbeHealth —Modesto, CA
- $185,785.22 - $255,454.68 a year
- Master's degree
- Administrative experience
- Clinic
- Health insurance
- Dental insurance
Quick Apply
Senior Virology Care Specialist, San Jose, Fresno, Modesto
Invivyd —Modesto, CA
- $120,000 - $160,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Driving
Human Resources Manager
Aspiranet —Turlock, CA
- $110,000 - $120,000 a year
- Online Application
- Hybrid work
- Management
- 5 years
- Mid-level
Quick Apply
Program Technician
Yosemite Community College District —Modesto, CA
- $5,058 - $6,455 a month
- 8 hour shift
- Background check
- Experience working with individuals with disabilities
- Marketing
- Dental insurance
- Vision insurance
13d
Senior Director of Behavioral Health
Aspiranet —Modesto, CA
- $200,000 - $225,000 a year
- Online Application
- Hybrid work
- LMFT
- Computer literacy
- Writing skills
- 403(b) matching
- Paid holidays
Quick Apply
Senior Volunteer Engagement Specialist
American Red Cross —Modesto, CA
- $70,000 - $77,000 a year
- Weekends as needed
- Spanish
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Instructional Support Specialist
Yosemite Community College District —Modesto, CA
- $5,576 - $7,124 a month
- Weekends as needed
- Background check
- Classroom
- Ability to walk for extended periods
- Dental insurance
- Vision insurance
Sr. Operations Manager
Amazon.com Services LLC —Tracy, CA
- $135,000 - $182,700 a year
- Weekends as needed
- Construction site
- Mentoring
- Recruiting
- AD&D insurance
- Health insurance

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Director of Customer Experience

Nevergreen Pools
Manteca, CA

Quick Apply

Job Details

Full-time
$120,000 - $150,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement
Life insurance
Referral program
Retirement plan

Qualifications

CRM software
Managerial strategic planning
Strategic management
Managing logistics operations teams
Customer service
Transportation management
Bachelor's degree
Technology management
Continuous integration
Managing finance teams
Business Administration
CRM system proficiency
Process management
Technical Proficiency
Data analytics technologies
Senior leadership

Full Job Description

Director of Customer Experience

Location: Manteca, CA

Reports to: VP of Operations

Exempt role: $120,000 - $150,000 total compensation (base and bonus opportunities)

Job Summary

The Director of Customer Experience is a high-impact leadership role responsible for consolidating and streamlining fragmented operations across Customer Service, Fleet & Logistics, and Finance (AP/AR). Your mission is to eliminate silos, standardize workflows, and implement scalable technology to drive enterprise-wide efficiency and cost savings. Nevergreen Pools is a premier pool service and repair company dedicated to keeping our customers' pools pristine and their equipment running smoothly. We pride ourselves on top-tier service, rapid response times, and a highly skilled team of field technicians and operations managers.

Key Responsibilities

1. Operational Strategy & Integration

Design and execute a roadmap to centralize administrative and operational functions across multiple branches or departments.

Standardize SOPs (Standard Operating Procedures) to ensure a "one company" approach to service and logistics.

Identify and eliminate redundant processes to reduce overhead and improve speed-to-market.

2. Fleet & Logistics Oversight

Partner with the Fleet Manager to optimize route planning, fuel management, and vehicle procurement.

Centralize logistics data to improve tracking, delivery times, and maintenance scheduling.

Leverage telematics and logistics software to provide real-time visibility into the supply chain.

3. Financial Systems (AP/AR) Management

Transition distributed billing and payment functions into a centralized Shared Services model.

Oversee the accuracy of Accounts Payable and Receivable, ensuring streamlined cash flow and vendor management.

Implement automated invoicing and collections tools to reduce manual errors and Days Sales Outstanding (DSO).

4. Customer Experience Excellence

Unify customer service touchpoints into a centralized hub to ensure consistent brand messaging.

Utilize CRM data to identify trends and improve the overall customer lifecycle.

Establish KPIs for response times, resolution rates, and customer satisfaction.

5. Technology & Change Management

Lead the "people" side of change, mentoring staff through transitions and fostering a culture of continuous improvement.

Required Qualifications

Experience: 7–10+ years in operations management, ideally with experience in "Shared Services" or departmental centralization.
Education: Bachelor’s degree in Business Administration, Supply Chain Management, or Finance preferred.
Technical Skills: Proficiency with ERP systems (e.g., NetSuite, SAP), CRM software, and advanced data analytics.
Leadership: Proven track record of managing diverse teams across logistics, finance, and service sectors.
Strategic Mindset: Ability to see the "big picture" while maintaining a rigorous eye for process detail.
Background check which includes clean MVR
This is a full-time, in-office position. This position will required to travel within CA & AZ 20% of the time.

Benefits and Perks:

A company smartphone will be provided for all business communications. Health benefits start the 1st of the month following 60 days of employment. 401k starts the 1st of the month following 90 days of employment. Paid Time Off and Holidays. Fun and collaborative environment with proven career growth opportunities.

Nevergreen Pools is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race (including traits associated with race, such as hair texture and protective hairstyles), religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, reproductive health decision-making, military or veteran status, or any other characteristic protected by applicable federal, California, or local law. Nevergreen Pools provides reasonable accommodations to qualified individuals with disabilities and to applicants with disabilities throughout the hiring process, consistent with applicable law. If you require an accommodation to participate in the application or interview process, please contact Human Resources.

Pay: $120,000.00 - $150,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Education:

Bachelor's (Preferred)

Experience:

Customer service: 5 years (Preferred)
Continuous integration: 2 years (Preferred)
Senior level leadership: 3 years (Required)
Operations Management: 3 years (Required)
CRM software: 3 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

senior field service jobs in patterson, ca

Director of Customer Experience

Senior Premier Relationship Manager

Senior Premier Relationship Manager

Conflict Minerals Program Manager

Board Certified Behavior Analyst (BCBA) - Hybrid

Tax Manager

Senior Field Service Technician (Stockton, CA or Tracy, CA)

Senior Brand Ambassador

Service Coordinator

Client Partner - K12 Education

Sr. Manager, Operations AMZ11330.6

Chief Operating Officer, Memorial Medical Center Modesto

Executive Director

Senior Virology Care Specialist, San Jose, Fresno, Modesto

Human Resources Manager

Program Technician

Senior Director of Behavioral Health

Senior Volunteer Engagement Specialist

Instructional Support Specialist

Sr. Operations Manager

I want to receive the latest job alert for senior field service in patterson, ca

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