Top 2398 Customer engagement manager Jobs in Pennsylvania

Office Supervisor, Managed Operations
JTH Tax LLC —Oxford, PA
- $17 - $22 an hour
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
Quality Assurance Manager
Confidential —Canonsburg, PA
- $50,000 - $80,000 a year
- Full-time
- 5 years
- Engineering
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
10d
Program Manager
Nokomis Inc —Canonsburg, PA
- Overtime
- Computer Science
- Writing skills
- Engineering
- Relocation assistance
- Health insurance
Quick Apply
Senior Territory Manager - Allentown, PA
PROCEPT BioRobotics Corporation —Harrisburg, PA
- $120,000 a year
- Full-time
- Bachelor's degree
- Mentoring
- Experience equivalent to degree accepted
- Opportunities for advancement
Quick Apply
Retirement Client Service Manager
Navia Benefit Solutions Inc —Lansdale, PA
- $80,000 - $100,000 a year
- Email
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
Field Supervisor
Fenner Dunlop Conveyor Systems and Servi —Homer City, PA
- Weekends as needed
- Sales
- ERP systems
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Manufacturing Manager
ABEC Inc —Bethlehem, PA
- Full-time
- Up to 50% travel
- Ability to walk for extended periods
- English
COMMUNITY MANAGER II- READING PA
POST ROAD MANAGEMENT LLC —Reading, PA
- Full-time
- 5 years
- Writing skills
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Pharmacy Manager
Weis Markets —Palmyra, PA
- $94,000 - $155,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
Quick Apply
2d
Pharmacy Manager
Weis Markets —Mifflinburg, PA
- $94,000 - $155,000 a year
- Full-time
- Background check
- Bachelor of Science
- Mid-level
Quick Apply
Service Manager - Williamsport
McClure Company —Williamsport, PA
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Muni-Link- Product Manager - Utility Billing Software
Muni-Link —Altoona, PA
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Marketing
Automotive F&I Manager
Washington Chevrolet —Washington, PA
- $80,000 - $125,000 a year
- Full-time
- CRM software
- Background check
- 18 years or older
- Paid holidays
- Disability insurance
Quick Apply
Customer Experience Account Manager - Custom Engineered Solutions
ABEC Inc —Bethlehem, PA
- Full-time
- Up to 50% travel
- Writing skills
- Engineering
- Paid holidays
- Health insurance
Talent Development Lead
Barry's —Ardmore, PA
- $0 a year
- 8 hour shift
- CPR Certification
- Writing skills
- English
Quick Apply
Sales Development Supervisor
Right Traffic —York, PA
- Full-time
- Spanish
- Mid-level
- Supervising experience
- Travel reimbursement
- Health insurance
11d
Mgr Holistic Planning & Executive Comms
The Hershey Company —Hershey, PA
- Online Application
- Remote
- 5 years
- Master's degree
- Analysis skills
- Paid holidays
- Health insurance
3d
Customer Success & Account Manager
VIZpin Smart Property Systems —Lancaster, PA
- $40,000 - $48,000 a year
- Full-time
- Mid-level
- Organizational skills
- 2 years
- Paid training
- Health insurance
Quick Apply
3d
Production Manager
Novolex —Milesburg, PA
- Overtime
- 5 years
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Mgr M&A Competitive Intel & Strat Projects & Cosumer Insights
The Hershey Company —Hershey, PA
- Online Application
- Remote
- Computer Science
- 5 years
- Finance
- Paid holidays
- Health insurance
1d

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customer engagement manager jobs near pennsylvania

Office Supervisor, Managed Operations

JTH Tax LLC -
Oxford, PA

Apply Now

Job Details

Seasonal
$17 - $22 an hour

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Job Title: Office Supervisor Department/Business Unit: Managed Operations Reports to: Regional Leadership

Status: Seasonal

FLSA Status: Non-Exempt

Job Summary

The Office Supervisor is responsible for overseeing the daily operations of a single Liberty Tax office within the Managed Operations structure. This role provides leadership to office staff, ensures compliance with company procedures, drives operational performance, and delivers exceptional customer service. The Office Supervisor acts as a key liaison between the tax office and Regional Leadership.

Responsibilities/Duties

Office Management:

Manage day-to-day operations of the office, ensuring effective workflow and a professional environment.
Oversee staffing, scheduling, and supervision of office employees including Tax Preparers and administrative personnel.
Monitor and report office performance metrics, addressing any operational issues.

Customer Service:

Ensure delivery of exceptional client service throughout the tax season.
Serve as the main point of contact for client concerns, resolving issues quickly and professionally.
Maintain a clean, welcoming office environment that promotes positive customer experience.

Compliance and Accuracy:

Ensure adherence to all company policies and procedures.
Maintain compliance with federal, state, and local regulations applicable to tax operations.
Monitor return preparation accuracy and assist staff with technical or compliance-related questions.

Staff Leadership and Development:

Lead recruitment and onboarding of seasonal staff.
Provide training, coaching, and performance feedback to all office employees.
Foster a collaborative, high-performing team culture.

Marketing and Community Engagement:

Execute local marketing strategies to promote office visibility and drive business growth.
Participate in outreach initiatives to attract new clients and build brand awareness.

Documentation and Reporting:

Ensure completion and submission of daily operational reports.
Maintain organized and accurate documentation for client files, employee schedules, and performance metrics.

Qualifications

Strong leadership and organizational skills.
Ability to multitask and prioritize in a fast-paced environment.
Excellent verbal and written communication abilities.
Customer-focused mindset with strong interpersonal skills.
Experience using Microsoft Office Suite and tax preparation software.
Ability to work independently and manage staff performance effectively.
Must have PTIN or eligible to receive
Minimum 3 years previous tax preparation experience is preferred

Education and Experience

High school diploma or equivalent required; associate's degree or higher preferred.
Minimum of 1-2 years of office management or supervisory experience.
Prior tax preparation or financial services experience is a plus.

Physical Requirements

Position requires working at a desk or in an office environment for extended periods. May require occasional lifting of supplies up to 25 pounds. Position may also require standing and walking for short periods. Must be able to work evenings and weekends during peak season.

Work Environment

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. While performing the duties of this job, the employee may be exposed to adverse weather conditions for small periods of time.

Employee Acknowledgement

This job description is not intended to be an exhaustive list of responsibilities, skills, duties, or requirements. Liberty Tax Service reserves the right to revise the functions of the job or to require that additional or different tasks be performed when business needs change.

Liberty Tax Service is an equal opportunity employer.

Apply Now

Refine Your Search

customer engagement manager jobs in pennsylvania

Office Supervisor, Managed Operations

Quality Assurance Manager

Program Manager

Senior Territory Manager - Allentown, PA

Retirement Client Service Manager

Field Supervisor

Manufacturing Manager

COMMUNITY MANAGER II- READING PA

Pharmacy Manager

Pharmacy Manager

Service Manager - Williamsport

Muni-Link- Product Manager - Utility Billing Software

Automotive F&I Manager

Customer Experience Account Manager - Custom Engineered Solutions

Talent Development Lead

Sales Development Supervisor

Mgr Holistic Planning & Executive Comms

Customer Success & Account Manager

Production Manager

Mgr M&A Competitive Intel & Strat Projects & Cosumer Insights

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