Top 16928 Jobs in Allentown, Pa

Hotel Front Office Manager
Hyatt Place/ Hyatt House Lehigh Valley —Allentown, PA
- From $65,000 a year
- Weekends as needed
- Background check
- Inventory management
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Dental Receptionist
Confidential —Catasauqua, PA
- $25 - $32 an hour
- Email
- 7 years
- Dental office
- High school diploma or GED
- Paid time off
- Employee discount
Quick Apply
Dispatcher
Student Transportation Of America —Allentown, PA
- Full-time
- Background check
- School experience
- Mid-level
- Health insurance
- Dental insurance
10d
Activity Assistant
Legacy Place Cottages —Allentown, PA
- From $14.50 an hour
- Part-time
- Older adults
- In-person
- Entry level
- Flexible schedule
Quick Apply
Air Logistics Warehouse Agent
Worldwide Flight Services - USA —Allentown, PA
- $19.75 an hour
- Weekends as needed
- Background check
- 18 years or older
- English
- Paid training
- Health insurance
Package Handler - Part Time (Warehouse like)
FedEx —Northampton, PA
- $19.50 - $21.00 an hour
- Part-time
- Entry level
- Paid parental leave
- Health insurance
1d
UNARMED UNIFORM SECURITY OFFICER
CENTURY SECURITY SERVICES —Allentown, PA
- From $16.50 an hour
- Temporary
- Construction site
- Customer service
- Ability to walk for extended periods
Quick Apply
Retail Sales Associate
Red Wing Shoes —Allentown, PA
- From $17 an hour
- Weekends as needed
- 18 years or older
- Sales
- Customer service
- Health insurance
- 401(k)
Quick Apply
3d
Client Service Coordinator
Confidential —Center Valley, PA
- $40,000 - $50,000 a year
- Full-time
- Inventory management
- Office
- Microsoft Office
- Health insurance
- 401(k)
Quick Apply
10d
General Cleaner (M-F 6PM-9PM)
Lehigh valley cleaning services —Allentown, PA
- $15 an hour
- Part-time
- Sanitation
- Driver's License
- US work authorization
- 401(k)
- Paid time off
Quick Apply
Box Office Ticket Seller - Premium Sales
Wind Creek Event Center —Bethlehem, PA
- $16 - $20 an hour
- Part-time
- English
- High school diploma or GED
- US work authorization
Quick Apply
HOSTESS / CASHIER / FOH SUPPORT TEAM
McCarthy's Red Stag Pub —Bethlehem, PA
- $10 - $25 an hour
- Part-time
- Bar
- Customer service
- Children
- Health insurance
- Dental insurance
Quick Apply
Guest Service Representative
Allentown Park Hotel The Red Collection —Allentown, PA
- $15 - $16 an hour
- Part-time
- Customer service
- Basic math
- Hotel
- Employee discount
- Flexible schedule
Quick Apply
Medical Courier - (1099)
Rapid Medical —Fullerton, PA
- $130 an hour
- Contract
- Background check
- Driver's License
- 21 years or older
1d
Secretary
Lehigh Valley Health Network —Allentown, PA
- Full-time
- Administrative experience
- High school diploma or GED
- Ability to lift 25 pounds
8d
Outbound Patient Call Center Coordinator
OCLI Vision —Allentown, PA
- $17 - $18 an hour
- Full-time
- Remote
- HIPAA
- High school diploma or GED
- Conflict management
- Paid time off
Quick Apply
Medical Receptionist 1
OCLI Vision —Allentown, PA
- $20 - $24 an hour
- Full-time
- Computer literacy
- Organizational skills
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Evening Receptionist
Country Meadows Retirement Communities —Allentown, PA
- From $15 an hour
- Part-time
- High school diploma or GED
- Communication skills
- Entry level
- Paid jury duty
- Paid holidays
Quick Apply
1d
Customer Service Representative
Dual Temp Company, Inc. —Allentown, PA
- $20 - $23 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
7d
Customer Service Associate
Wawa, Inc. —Allentown, PA
- $15.00 - $18.75 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance

I want to receive the latest job alert for jobs in allentown, pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Jobs jobs near allentown, pa

Hotel Front Office Manager

Hyatt Place/ Hyatt House Lehigh Valley -
Allentown, PA

Quick Apply

Job Details

Full-time
From $65,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Computer operation
Customer communication
Team leadership
Operational management
Managing hospitality teams

Full Job Description

The Front Office Manager for the hotel is responsible for directing and administering all Front Office operations, ensuring exceptional guest service and efficient registration processes, including check-in and check-out procedures. This role oversees room inventory and availability while implementing guest service standards and initiatives to enhance overall product quality and profitability. Additionally, the Front Office Manager manages budgeting and forecasting, enforces policies and procedures, and participates in meetings to drive departmental success. Strong leadership, organizational skills, and a commitment to guest satisfaction are essential for this position.

Team Member Benefits:

Medical, Dental and Vision
Employer Paid Life Insurance
Other Supplemental Benefits
Employer Matched 401K
Hotel Room Discounts across multiple brands
Enhanced paid vacation, sick time and holiday pay

Essential Job Functions:

Direct and administer all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Interview, recruit, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards.
Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction. Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.
Assist with the property accounting functions including but not limited to Accounts payable and receivable, house bank audits, petty cash, and tax.
Lead, develop and support associates to ensure they are performing in accordance with established
standards and TKo core values.
Answer inquiries pertaining to hotel policies and services and resolve guests’ complaints and concerns.
Prepare schedules based upon budget & occupancy, assigning duties to workers and scheduling shifts to cover staffing needs.
Conducts performance evaluations that are timely and constructive.
Handles discipline of team members as needed and in accordance of company policy.
Monitor and maintain the front office systems and equipment to ensure optimum performance.
Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
Run and complete daily reports, analyze data and make decisions based on data
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.
Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.

Qualifications:

Associate or Bachelor’s degree in the hospitality field preferred.
Two Years working as an Assistant General Manager, Front Office Manager and extensive knowledge of overall hotel operations.
Opera PMS and Simphony POS experience preferred.
Can communicate well with guests.
Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
Must be able to provide outstanding customer service to internal and external guests.
Must have knowledge of departmental operations.
Must have knowledge of computers and training techniques.
Maintain a professional appearance and manner at all times.
Ability to exercise judgment in evaluating situations and in making sound decisions.
Must have strong interpersonal skills and cordial behavior.
Work schedule varies and may include working on holidays, weekends and alternate shifts as dictated by business and staffing levels.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching.
Excellent communication, organization, written and guest relations skills.
Strong organizational, project management and detail orientation skills, with the ability to multi-task in order to meet a variety of deadlines.
Strong interpersonal skills and a can-do positive attitude.
A true desire to satisfy the needs of others in a fast-paced environment.
Refined verbal and written communication skills.

Job descriptions and responsibilities are subject to change depending on business needs.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

jobs in allentown, pa

Hotel Front Office Manager

Dental Receptionist

Dispatcher

Activity Assistant

Air Logistics Warehouse Agent

Package Handler - Part Time (Warehouse like)

UNARMED UNIFORM SECURITY OFFICER

Retail Sales Associate

Client Service Coordinator

General Cleaner (M-F 6PM-9PM)

Box Office Ticket Seller - Premium Sales

HOSTESS / CASHIER / FOH SUPPORT TEAM

Guest Service Representative

Medical Courier - (1099)

Secretary

Outbound Patient Call Center Coordinator

Medical Receptionist 1

Evening Receptionist

Customer Service Representative

Customer Service Associate

I want to receive the latest job alert for jobs in allentown, pa

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected