Top 59 Call center representative Jobs in Perry Hall, Md

Customer Service Advocate I (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $32,256 - $59,136 a year
- Full-time
- Remote
- High school diploma or GED
- US work authorization
- 1 year
- 401(k)
Call Center Representative
Prism Vision Group —Havre de Grace, MD
- $18.00 - $33.08 an hour
- Computer literacy
- HIPAA
- English
Call Center Service Representative 3 (SCA)
Peraton —Linthicum, MD
- $39,000 - $62,000 a year
- Remote
- High school
- Writing skills
- Mid-level
- Travel reimbursement
- Health savings account
Customer Service Representative
Meta Global —Baltimore, MD
- $45,746.41 - $65,092.45 a year
- Full-time
- In-person
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
9d
CALL CENTER REPRESENTATIVE
Clinical Associates, P.A. —Pikesville, MD
- Full-time
- Medical office experience
- Basic math
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative / Customer Support Associate
Room & Board —Elkridge, MD
- $26.44 - $28.85 an hour
- Full-time
- US work authorization
- In-person
- Communication skills
- Profit sharing
- 401(k) matching
Customer Care Representatives (Call Center)
Johns Hopkins Medical Management Corporation —Hanover, MD
- $22 an hour
- Temporary
- Writing skills
- Research
- High school diploma or GED
Quick Apply
Customer Service Representative
Procare Ambulance of Maryland, Inc. —Rosedale, MD
- $18 - $22 an hour
- Part-time
- Basic math
- HIPAA
- Entry level
- Paid time off
- Employee assistance program
Quick Apply
Customer Care Representative
Flavor & Fragrance —Essex, MD
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
Quick Apply
Customer Service Representative (In-Office)
Gutter Helmet by Lednor Home Solutions —Millersville, MD
- $17 - $22 an hour
- Overtime
- Background check
- English
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Junk Removal Customer Service Representative
TWO MEN AND A TRUCK® —Columbia, MD
- From $17 an hour
- Full-time
- Communication skills
- Entry level
- Paid training
- Opportunities for advancement
Quick Apply
12d
Customer Service Representative
Imagine Staffing Technology —Middle River, MD
- $17.00 - $18.50 an hour
- Full-time
- Spanish
- High school diploma or GED
- In-person
- Opportunities for advancement
Quick Apply
10h
Part- Time Account Service Representative I/II (Call Center) - Inbound
Municipal Employees Credit Union of Baltimore, Inc. —Baltimore, MD
- $20.00 - $24.13 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
5d
Member Services Representative
14 W Administrative Services LLC. —Baltimore, MD
- $40,000 - $45,000 a year
- Full-time
- Hybrid work
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
3d
Customer Service Associate
THE UPS STORE #1162 —Baltimore, MD
- $15 - $20 an hour
- Part-time
- Background check
- Microsoft Outlook
- Organizational skills
- On-the-job training
- Flexible schedule
Quick Apply
Call Center Sales Representative
Protocall Communications —Hanover, MD
- $31,000 - $100,000 a year
- Mid-level
- High school diploma or GED
- Business development
- Paid training
- Paid holidays
Quick Apply
Account Service Representative I/II (Call Center) - Inbound (162ASR1/162ASR2)
Municipal Employees Credit Union of Baltimore, Inc. —Baltimore, MD
- $20.00 - $24.13 an hour
- Full-time
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Virtual Service Representative (Call Center, on site) - Part Time
Community College of Baltimore County —Catonsville, MD
- $19.07 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Mid-level
- Free parking
- 403(b)
Bilingual Call Center Associate (Part-Time)
Planned Parenthood of Maryland —Baltimore, MD
- $16 - $18 an hour
- Part-time
- Hybrid work
- Outpatient experience
- High school diploma or GED
- Criminal background check
Customer Service
REQ SOLUTIONS PRIVATE LIMITED —Baltimore, MD
- $17 - $18 an hour
- Monday to Friday
- Computer literacy
- Typing
- In-person
Quick Apply

I want to receive the latest job alert for call center representative in perry hall, md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call center representative jobs near perry hall, md

Customer Service Representative jobs in Baltimore, MD

Inbound Call Center Representative jobs in Baltimore, MD

Customer Service Representative jobs in Rosedale, MD

Call Center Representative jobs in Catonsville, MD

Customer Advocate jobs in Baltimore, MD

Call Center Representative jobs in Baltimore, MD

Customer Service Representative jobs in Columbia, MD

Customer Service Representative jobs in Millersville, MD

Customer Service Representative jobs in Elkridge, MD

Customer Service Representative jobs in Middle River, MD

Call Center Representative jobs in Westminster, CO

Call Center Representative jobs in Davenport, IA

Call Center jobs in Grand Rapids, MI

Call Center Representative jobs in Twin Falls, ID

Data Center jobs in Houston, TX

Call Center Representative jobs in Frisco, TX

Remote Customer Service Representative jobs in Florissant, MO

Customer Service Representative jobs in Phoenix, AZ

Customer Service Representative jobs in Rochester, NY

Ssm Health Patient Access Representative jobs in Wisconsin

Customer Service Advocate I (Remote)

CareFirst BlueCross BlueShield -
Baltimore, MD

Apply Now

Job Details

Full-time
$32,256 - $59,136 a year

Benefits

401(k)

Qualifications

Customer communication
High school diploma or GED
Customer engagement

Full Job Description

Resp & Qualifications

PURPOSE:
Responsible for answering member, provider & broker inquiries pertaining to product information, benefits, claims resolution, eligibility and billing questions in a call center environment. Proactively provides information and education to members, providers & brokers, as appropriate, about a variety of health, financial, and self-service programs. Provides basic technical assistance and troubleshooting guidance for digital and electronic applications.

ESSENTIAL FUNCTIONS:

Provides first- level problem resolution to member, provider & broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures.
Uses knowledge of products and the contractual provisions that govern administration to provide customer service and education, to interpret contractual language to the customer for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. Appropriately documents all client interactions according to established departmental procedures.
Delivers accurate information to customers in accordance with performance goals and objectives.
Maintains customer records by updating account information by effectively utilizing the business areas enrollment/inquiry tracking system & processes.
Participates in ongoing education related to new services, industry topics, and skills.

QUALIFICATIONS:

Education Level: High School Diploma or GED.

Experience: Less than one year customer service experience.

Preferred Qualifications:

Less than 1 year experience in a call center customer service role or experience with medical or insurance terminology.

Knowledge, Skills and Abilities (KSAs)

Successful completion of the training provided.
Demonstrated skills as an empathetic and compassionate communicator.
Ability to quickly gain customer trust and confidence.
Demonstrated PC navigation and data entry skills.
Strong interpersonal communication skills.
Good oral and written communication skills.

Salary Range: $32,256 - $59,136

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

Apply Now

Refine Your Search

call center representative jobs in perry hall, md

Customer Service Advocate I (Remote)

Call Center Representative

Call Center Service Representative 3 (SCA)

Customer Service Representative

CALL CENTER REPRESENTATIVE

Customer Service Representative / Customer Support Associate

Customer Care Representatives (Call Center)

Customer Service Representative

Customer Care Representative

Customer Service Representative (In-Office)

Junk Removal Customer Service Representative

Customer Service Representative

Part- Time Account Service Representative I/II (Call Center) - Inbound

Member Services Representative

Customer Service Associate

Call Center Sales Representative

Account Service Representative I/II (Call Center) - Inbound (162ASR1/162ASR2)

Virtual Service Representative (Call Center, on site) - Part Time

Bilingual Call Center Associate (Part-Time)

Customer Service

I want to receive the latest job alert for call center representative in perry hall, md

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected