Top 327 Call center Jobs in Philadelphia Pa

Call Center Representative
Police and Fire Federal Credit Union —Bensalem, PA
- Computer literacy
- Mid-level
- Fair chance
- Health insurance
- Dental insurance
9d
Call Center Representative - 2nd Shift
Vertical Screen Inc. —Warminster, PA
- $16 an hour
- Overtime
- Background check
- Computer literacy
- Pass drug screening
- Paid training
- Paid holidays
Customer Service Representative - Call Center
PeopleShare —Runnemede, NJ
- $19 - $21 an hour
- Monday to Friday
- Microsoft Outlook
- Computer literacy
- Continuous improvement
Quick Apply
1d
Call Center Agent
Sloane Automotive Group —Glenside, PA
- $15 an hour
- Full-time
- Bilingual
- Background check
- Dealership
- Paid training
- Health insurance
Quick Apply
4d
Customer Service Representative Call Center
Penn Medicine —Philadelphia, PA
- Call employer
- Writing skills
- HIPAA
- High school diploma or GED
- Tuition reimbursement
Quick Apply
3d
Eligibility Worker (Call Center)
ND Health and Human Services —North Central, PA
- $3,871 - $5,162 a month
- Full-time
- Computer literacy
- Office
- High school diploma or GED
4d
Call Center Specialist
vybe urgent care —Philadelphia, PA
- Urgent Care
- Office
- High school diploma or GED
Quick Apply
Customer Service Rep (Level Care) -Remote [PA, DE, NJ]
Independence Blue Cross —Philadelphia, PA
- Remote
- Entry level
1d
Dispatcher/Alarm Monitor
Triple Canopy INC —Philadelphia, PA
- $26.59 an hour
- Weekends as needed
- Background check
- Word processing
- Computer literacy
Patient Access Coordinator
Rothman Orthopaedics —Philadelphia, PA
- $18 - $22 an hour
- Remote
- Computer literacy
- No experience needed
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
9d
Clerk-Call Center
PRWT Services, Inc. —Philadelphia, PA
- Basic math
- Research
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Customer Service Representative
Meta Global —Philadelphia, PA
- $45,746.41 - $65,092.45 a year
- Full-time
- In-person
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
10d
Call Center Representative - English & Spanish (Remote)
Stratford Solutions Inc. —Philadelphia, PA
- $18 an hour
- Weekends as needed
- Remote
- Spanish
- Computer literacy
- High school diploma or GED
Quick Apply
Admissions Coordinator- Detox Center (Hybrid 2nd Shift)
Regard Healthcare —Philadelphia, PA
- $29 - $32 an hour
- Full-time
- Hybrid work
- Addiction Medicine
- HIPAA
- Mid-level
Quick Apply
Call Center Representative
Idrissi Entregie —Philadelphia, PA
- $20.70 - $24.50 an hour
- Part-time
- Computer literacy
- Writing skills
- Organizational skills
- Health insurance
- 401(k)
Quick Apply
1d
Pharmacy Tech Support / Call Center Rep (Remote Work from Home)
IQVIA —Philadelphia, PA
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
11d
Specialist, Tier 1 Sales Order Support Ops (Call)
Comcast Corporation —Philadelphia, PA
- $15.44 - $36.19 an hour
- Overtime
- Writing skills
- Mid-level
- Residential
10d
Virtual Inbound Sales Representative CHAT
Comcast Corporation —Philadelphia, PA
- $15.00 - $22.69 an hour
- Overtime
- Remote
- High school diploma or GED
- Organizational skills
- Fair chance
3d
Patient Services Associate
Penn Medicine —Philadelphia, PA
- Full-time
- Master's degree
- High school diploma or GED
- Associate's degree
- Tuition reimbursement
Quick Apply
2d
Call Center
Fox Chase Wellness Center —Philadelphia, PA
- Full-time
- Spanish
- Computer literacy
- English
- 401(k)
- Paid time off
Quick Apply
12d

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Call Center Representative

Police and Fire Federal Credit Union -
Bensalem, PA

Apply Now

Job Details

9 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Computer operation
Cross-selling
Financial product expertise
Typing
Quality data entry
Customer data entry

Full Job Description

Competitive Base Salary - Experience Required

****EXCELLENT MEDICAL, DENTAL, VISION BENEFITS: 75% to 90% of premiums covered by PFFCU*****

****401K – PFFCU contributes automatic 6% regardless of employee contribution after 1 year*****

********Great benefits, paid time off, and more! Become a part of the team today!******

Principal Mission

Deliver exceptional member service via the telephone, maintaining existing member relationships and developing new ones by utilizing Product Knowledge and Cross-Sales skills in support of the Credit Union's sales and marketing goals.

Major Qualifications

Knowledge and understanding of Credit Union products and services.

Ability to cross-sell products and services.

Well-developed verbal communication and human relations skills.

Ability to use a personal computer; entering information via keyboard and accessing information from a computer screen.

Ability to answer incoming

Major Responsibilities

Assist all members who contact the Credit Union, by telephone, with their financial transactions and needs, including, but not limited to: posting transfers, providing requested account information and related transactions, taking loan applications.

Cross-sell Credit Union products and services to existing members. TMSRs are expected to utilize product knowledge and cross-sales skills to recognize cross sell opportunities.

Utilize product knowledge and cross-sales skills to establish new relationships with potential members who call to inquire about Credit Union membership.

Successfully learn all steps of the Member Connect process and incorporate the Member Connect framework into every member call.

Assist all members who call PFFCU for account service, provide accurate account information and efficiently perform account transactions, while limiting errors.

Use the Call Center Member Connect Five Step Process as a framework for each member call.

Support departmental service goals by answering a daily volume of calls, which is determined each day by the total number of calls received, the individual number of hours worked, the average number of TMSRs working and the individual loan application totals.

Support PFFCU’s loan growth goals and strategy by successfully promoting and selling loan products identified by a cross-sell screen through the use of the Member Connect process.

Achieve all sales and non-sales goals established for the department.

Convey a sense of interest and knowledge to the member by demonstrating a high level of member focus and a pleasant, professional tone of voice.

Make every effort to handle member calls completely and efficiently without transferring calls to other Credit Union departments or employees.

Assist members in resolving account discrepancies, forwarding problems to Supervisors only as necessary.

Forward member feedback to a supervisor or manager so issues can be addressed before members are unduly impacted.

Achieve certification in Product Knowledge and Cross Sales within six months of assuming position.

Support PFFCU’s corporate values of member service, teamwork, commitment, and performance.

PFFCU is an Equal Employment Opportunity (EEO) Employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities. PFFCU complies with Philadelphia’s Fair Chance Hiring Law

#PFFCUTMSR

Apply Now

Refine Your Search

call center jobs in philadelphia pa

Call Center Representative

Call Center Representative - 2nd Shift

Customer Service Representative - Call Center

Call Center Agent

Customer Service Representative Call Center

Eligibility Worker (Call Center)

Call Center Specialist

Customer Service Rep (Level Care) -Remote [PA, DE, NJ]

Dispatcher/Alarm Monitor

Patient Access Coordinator

Clerk-Call Center

Customer Service Representative

Call Center Representative - English & Spanish (Remote)

Admissions Coordinator- Detox Center (Hybrid 2nd Shift)

Call Center Representative

Pharmacy Tech Support / Call Center Rep (Remote Work from Home)

Specialist, Tier 1 Sales Order Support Ops (Call)

Virtual Inbound Sales Representative CHAT

Patient Services Associate

Call Center

I want to receive the latest job alert for call center in philadelphia pa

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