Top 956 Member service representative Jobs in Philadelphia Pa

Call Center Representative
Police and Fire Federal Credit Union —Bensalem, PA
- Computer literacy
- Mid-level
- Fair chance
- Health insurance
- Dental insurance
Medical Secretary
Holy Family Home —Philadelphia, PA
- Part-time
- Nursing home
- Ability to walk for extended periods
- Computer literacy
- Paid time off
Quick Apply
5d
Insurance Patient Account Representative
Bryn Mawr Medical Specialists Association —Bryn Mawr, PA
- $20 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Profit sharing
- Paid holidays
Quick Apply
Customer Service Rep (Premier)
Independence Blue Cross —Philadelphia, PA
- Remote
- Bilingual
- Research
- Mid-level
4d
Customer Service Representative
Bicycle Transit Systems Inc —Philadelphia, PA
- $24.79 an hour
- 8 hour shift
- Remote
- Spanish
- English
- Organizational skills
- Paid parental leave
- Health insurance
Quick Apply
2d
Customer Service Representative
Jefferson Methodist Hospital —Philadelphia, PA
- $23.60 - $28.42 an hour
- Part-time
- Bilingual
- Google Workspace
- Computer literacy
- 401(k)
- Flexible spending account
Quick Apply
9d
Call Center Representative
Temple University —Philadelphia, PA
- $22.18 - $23.94 an hour
- Full-time
- School experience
- Spanish
- Medical office experience
- Paid holidays
- Health insurance
3d
Member Service Representative
Trumark Credit Union —Philadelphia, PA
- Full-time
- Office
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Member Service Representative
Transit Workers Federal Credit Union —Philadelphia, PA
- $21 - $24 an hour
- Part-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Customer Service Representative I
Versant Health —Philadelphia, PA
- $16.50 - $17.75 an hour
- Full-time
- Remote
- HIPAA
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
Member Service Representative (Part-Time) - Wayne
Navy Federal Credit Union —Wayne, PA
- $22.26 - $25.87 an hour
- Part-time
- Research
- Office
- Communication skills
- Referral program
18h
Part-Time Call Center - PAT Member Service Representative I - NE Philadelphia
American Heritage Credit Union —Philadelphia, PA
- $18 - $21 an hour
- Part-time
- Entry level
- 401(k) matching
Quick Apply
Member Service Representative I (PAT) - Call Center
American Heritage Credit Union —Philadelphia, PA
- $18 - $21 an hour
- Urgently hiring
- Hybrid work
- Entry level
- Health insurance
- Dental insurance
Quick Apply
9d
Patient Service Representative
Project Home —Philadelphia, PA
- $21.65 an hour
- Full-time
- Spanish
- HIPAA
- English
- Paid parental leave
- Disability insurance
Quick Apply
Greeter-(Jefferson Einstein Medical Center)
Towne Park —Philadelphia, PA
- $11 an hour
- Part-time
- 18 years or older
- Hospital
- Computer literacy
- 401(k)
Member Service Representative (Full-Time) - Wayne
Navy Federal Credit Union —Wayne, PA
- $22.26 - $25.87 an hour
- Online Application
- Research
- Mid-level
- Office
- Referral program
18h
Customer Service Representative - Callowhill
Reimagined Parking —Philadelphia, PA
- $15 an hour
- Full-time
- Background check
- 18 years or older
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative CES
East Coast Warehouse & Distribution Corp —Philadelphia, PA
- $23 - $25 an hour
- Full-time
- Office
- Data entry
- Entry level
Quick Apply
11d
Medical Receptionist
Public Health Management Corporation —Philadelphia, PA
- HIPAA
- High school diploma or GED
- Pediatrics
Quick Apply
Overnight Closer
Planet Fitness - IL/PA Rufo Group —Philadelphia, PA
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply

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Call Center Representative

Police and Fire Federal Credit Union -
Bensalem, PA

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Job Details

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Computer operation
Cross-selling
Financial product expertise
Typing
Quality data entry
Customer data entry

Full Job Description

Competitive Base Salary - Experience Required

****EXCELLENT MEDICAL, DENTAL, VISION BENEFITS: 75% to 90% of premiums covered by PFFCU*****

****401K – PFFCU contributes automatic 6% regardless of employee contribution after 1 year*****

********Great benefits, paid time off, and more! Become a part of the team today!******

Principal Mission

Deliver exceptional member service via the telephone, maintaining existing member relationships and developing new ones by utilizing Product Knowledge and Cross-Sales skills in support of the Credit Union's sales and marketing goals.

Major Qualifications

Knowledge and understanding of Credit Union products and services.

Ability to cross-sell products and services.

Well-developed verbal communication and human relations skills.

Ability to use a personal computer; entering information via keyboard and accessing information from a computer screen.

Ability to answer incoming

Major Responsibilities

Assist all members who contact the Credit Union, by telephone, with their financial transactions and needs, including, but not limited to: posting transfers, providing requested account information and related transactions, taking loan applications.

Cross-sell Credit Union products and services to existing members. TMSRs are expected to utilize product knowledge and cross-sales skills to recognize cross sell opportunities.

Utilize product knowledge and cross-sales skills to establish new relationships with potential members who call to inquire about Credit Union membership.

Successfully learn all steps of the Member Connect process and incorporate the Member Connect framework into every member call.

Assist all members who call PFFCU for account service, provide accurate account information and efficiently perform account transactions, while limiting errors.

Use the Call Center Member Connect Five Step Process as a framework for each member call.

Support departmental service goals by answering a daily volume of calls, which is determined each day by the total number of calls received, the individual number of hours worked, the average number of TMSRs working and the individual loan application totals.

Support PFFCU’s loan growth goals and strategy by successfully promoting and selling loan products identified by a cross-sell screen through the use of the Member Connect process.

Achieve all sales and non-sales goals established for the department.

Convey a sense of interest and knowledge to the member by demonstrating a high level of member focus and a pleasant, professional tone of voice.

Make every effort to handle member calls completely and efficiently without transferring calls to other Credit Union departments or employees.

Assist members in resolving account discrepancies, forwarding problems to Supervisors only as necessary.

Forward member feedback to a supervisor or manager so issues can be addressed before members are unduly impacted.

Achieve certification in Product Knowledge and Cross Sales within six months of assuming position.

Support PFFCU’s corporate values of member service, teamwork, commitment, and performance.

PFFCU is an Equal Employment Opportunity (EEO) Employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities. PFFCU complies with Philadelphia’s Fair Chance Hiring Law

#PFFCUTMSR

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Refine Your Search

member service representative jobs in philadelphia pa

Call Center Representative

Medical Secretary

Insurance Patient Account Representative

Customer Service Rep (Premier)

Customer Service Representative

Customer Service Representative

Call Center Representative

Member Service Representative

Member Service Representative

Customer Service Representative I

Member Service Representative (Part-Time) - Wayne

Part-Time Call Center - PAT Member Service Representative I - NE Philadelphia

Member Service Representative I (PAT) - Call Center

Patient Service Representative

Greeter-(Jefferson Einstein Medical Center)

Member Service Representative (Full-Time) - Wayne

Customer Service Representative - Callowhill

Customer Service Representative CES

Medical Receptionist

Overnight Closer

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