Top 1442 Director, digital workplace and end user services Jobs in Phoenix Az

Director, Digital Workplace and End User Services
onsemi —Scottsdale, AZ
- Online Application
- Bachelor's degree
- US work authorization
- Scripting
Administrative Assistant II to Director of Nutrition Services
Tolleson Union High School District —Tolleson, AZ
- Mid-level
- Office
Director of Operations and Administration-Construction
Confidential —Scottsdale, AZ
- $165,000 - $200,000 a year
- Full-time
- 7 years
- Microsoft Excel
- CPA
- Health savings account
- Health insurance
Quick Apply
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Clinic Director I Licensed Physical Therapist (PT)
EmpowerMe Wellness —Peoria, AZ
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
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- Continuing education credits
- Health savings account
Director of Nursing
Arizona Pain Treatment Centers —Phoenix, AZ
- Full-time
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BCBA Clinical Director
Action Behavior Centers —Phoenix, AZ
- Up to $122,000 a year
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Quick Apply
9d
Client Experience Director
Dew Wealth Management —Scottsdale, AZ
- $70,000 - $130,000 a year
- Full-time
- Office
- Bachelor's degree
- In-person
- Health insurance
- Dental insurance
Director Tax
HonorHealth —Scottsdale, AZ
- Full-time
- Hybrid work
- CPA
- 5 years
- Research
Sr. Director of Technology
Integrated Biometrics —Chandler, AZ
- $175,000 - $210,000 a year
- Full-time
- Computer Science
- Windows
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
5d
Director of Operations - Health Plan Management & Administration
Confidential —Scottsdale, AZ
- 8 hour shift
- Hybrid work
- System design
- Senior level
- 10 years
- Flexible schedule
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Owner & Medical Director Veterinarian - Mesa, AZ
Veterinary Practice Partners —Mesa, AZ
- Clinic experience
- Recruiting
- Experience equivalent to degree accepted
- Continuing education credits
- Relocation assistance
Quick Apply
Regional Sales Director
Confidential —Arizona
- $140,000 - $160,000 a year
- Full-time
- Sales
- Marketing
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Director System Throughput & Platform Optimization
HonorHealth —Scottsdale, AZ
- Full-time
- Nursing
- Hospital
- 11+ years
Director of Administration
Desert Mountain Club —Scottsdale, AZ
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Driver's License
- Paid parental leave
- Paid holidays
12d
Director, Supply Chain Engineering
PetSmart —Phoenix, AZ
- Engineering
- Office
- Master's degree
Director of Nursing (DON) – Home Health | Full-Time
BrightStar Care —Mesa, AZ
- $85,000 - $95,000 a year
- Full-time
- Background check
- CPR Certification
- Nursing
- Health insurance
- Dental insurance
Quick Apply
Director, HLA Laboratory
VITALANT —Phoenix, AZ
- $220,000 - $270,000 a year
- Full-time
- Medicine
- Doctoral degree
- Computer literacy
- AD&D insurance
- Disability insurance
Quick Apply
Medical Director - Physician
Desert Oazis LLC —Scottsdale, AZ
- $150 - $1,500 an hour
- Contract
- Hybrid work
- Medicine
- Management
- Primary Care
- Professional development assistance
- Flexible schedule
Quick Apply
Director OF ABA Clinical Services
Centria Autism —Phoenix, AZ
- $100,000 - $110,000 a year
- Full-time
- Clinic experience
- 3 years
- Experience working with children
- Continuing education credits
- 401(k) matching
Quick Apply
2d
Business Office Director
Acoya Shea by Cogir —Scottsdale, AZ
- Weekends as needed
- Mid-level
- Office
- 3 years
- Paid holidays
- Health insurance
Quick Apply

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Director, Digital Workplace and End User Services

onsemi -
Scottsdale, AZ

Apply Now

Job Details

Full-time

Qualifications

Managing teams in a customer support role
Incident management software
Managing IT teams
Global team management
Technology management
Incident management operations support
UEM
Productivity software
Project stakeholder communication
Cross-functional communication
Intune
Senior leadership
Stakeholder management

Full Job Description

Director, Digital Workplace and End User Services

Location: Scottsdale, AZ (On-site/Hybrid)

Citizenship Requirement: U.S. Citizen

Employment Type: Full-time

Reports To: CISO/VP Infrastructure

Team: Global Digital Workplace & End-User Services

Role Summary

We’re seeking a strategic, execution-focused Director, Digital Workplace to lead our global end‑user technology experience. This role owns the global helpdesk (insourced and outsourced), end-user IT experience across all services, and digital workplace engineering, including Microsoft 365 and adjacent productivity platforms. The ideal leader blends operational rigor with product thinking—driving measurable improvements in satisfaction, reliability, security, and productivity at scale. You will serve as a visible leader in IT with direct engagement across senior leadership and cross-functional stakeholders.

Key Responsibilities

Leadership & Strategy

Define and execute the Digital Workplace strategy aligned to business goals, security standards, and employee experience benchmarks.

Lead a global service desk across insourced and outsourced delivery models; drive consistency, quality, and continuous improvement globally.

Own IT user experience (end-to-end) for all end-user services including endpoint, collaboration, identity, and core productivity platforms.

Build and lead a Digital Workplace Engineering function responsible for Microsoft 365 (Exchange, Teams, SharePoint, OneDrive, Entra ID) and other productivity tools.

Serve as a senior IT leader engaging with executive stakeholders, HR, Security, and business units to drive adoption, change management, and value realization.

Lead and evangelize User Experience for all of IT ensuring user experience goals are consistently implemented and measured

Responsibilities

Responsibilities:

Operations & Service Delivery

Own 24x7 service operations and major incident response; establish SLA/OLA governance and runbooks.

Oversee ITSM/ESM tooling for ticketing, knowledge, self-service, and automation.

Manage endpoint engineering (Windows/macOS), patching, software distribution, and device compliance.

Implement digital experience monitoring (DEX) and observability tools.

Champion automation and self-service to reduce MTTR and improve user experience.

Platform & Security

Govern tenant hygiene, licensing, feature lifecycle, and roadmaps for Microsoft 365 and complementary platforms.

Partner with Security and Enterprise Architecture on endpoint security, identity, data protection, and Zero Trust models.

Ensure compliance with regulatory, audit, and asset lifecycle requirements.

People & Vendor Management

Lead and develop a diverse team of managers, engineers, and analysts.

Manage MSPs and vendor partners; negotiate contracts and drive accountability.

Establish a data-driven performance culture focused on experience, reliability, and business impact.

Qualifications

Required Qualifications

5+ years in a similar leadership capacity.

Experience leading global helpdesk operations across insourced and outsourced models.

Leadership of Microsoft 365 ecosystems.

Expertise in endpoint management (Intune/ConfigMgr) and device compliance.

Experience with ITSM platforms and SLA/incident processes.

Strong senior stakeholder communication and influence.

Bachelor’s degree or equivalent experience.

U.S. Citizenship required.

Based in Scottsdale, AZ.

Preferred Qualifications

Experience with DEX tooling and SLOs.

Zero Trust and collaboration governance background.

ITIL/Microsoft certifications.

Automation experience (Power Platform, scripting).

Experience in regulated or high-growth environments.

Success Metrics (First 12 Months)

Improved CSAT/ESAT and digital experience scores.

Reduced MTTR and ticket volume via automation and self-service.

Increased endpoint compliance and patch currency.

Improved Microsoft 365 adoption and governance.

Strengthened FCR and knowledge reuse.

Demonstrated cost-to-serve optimization.

Leadership Competencies

Strategic, execution-focused leader.

User-centric mindset.

Data-driven with strong metrics discipline.

Inclusive leader who builds high-performance teams.

Employment at onsemi is contingent on providing verification of work authorization and verification of U.S. Person status (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) or obtaining any necessary license for roles requiring access to hardware, software, services, or technical data controlled by U.S. export control laws and regulations'

Equal Opportunity Statement

Onsemi is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

About Us

onsemi (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world’s most complex challenges and leads the way in creating a safer, cleaner, and smarter world.

More details about our company benefits can be found here:

https://www.onsemi.com/careers/career-benefits

About the Team

We are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.

onsemi is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, ancestry, national origin, age, marital status, pregnancy, sex, sexual orientation, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, or any other protected category under applicable federal, state, or local laws.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] for assistance.

Apply Now

Refine Your Search

director, digital workplace and end user services jobs in phoenix az

Director, Digital Workplace and End User Services

Administrative Assistant II to Director of Nutrition Services

Director of Operations and Administration-Construction

Clinic Director I Licensed Physical Therapist (PT)

Director of Nursing

BCBA Clinical Director

Client Experience Director

Director Tax

Sr. Director of Technology

Director of Operations - Health Plan Management & Administration

Owner & Medical Director Veterinarian - Mesa, AZ

Regional Sales Director

Director System Throughput & Platform Optimization

Director of Administration

Director, Supply Chain Engineering

Director of Nursing (DON) – Home Health | Full-Time

Director, HLA Laboratory

Medical Director - Physician

Director OF ABA Clinical Services

Business Office Director

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