Top 13 Housekeeping supervisor Jobs in Pigeon Forge Tn

Housekeeping Manager
Music Road Resort —Pigeon Forge, TN
- $55,000 - $60,000 a year
- Weekends as needed
- Background check
- Customer service
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
9d
Housekeeping Supervisor
AATMOS —Pigeon Forge, TN
- $19 - $20 an hour
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
12d
Housekeeping Manager - Dollywood's HeartSong Lodge and Resort - Exempt
Dollywood Parks & Resorts —Pigeon Forge, TN
- Overtime
- Background check
- 18 years or older
- Spanish
Housekeeping Supervisor - Mountain Loft Resort
MasterCorp —Gatlinburg, TN
- From $20 an hour
- Part-time
- Customer service
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Housekeeping Supervisor - Sunrise Ridge Resort
MasterCorp —Pigeon Forge, TN
- From $18 an hour
- Part-time
- Customer service
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Laundry Supervisor
RiverStone Resort —Pigeon Forge, TN
- $19 - $21 an hour
- Full-time
- Ability to walk for extended periods
- 11+ years
- Ability to lift 50 pounds
Quick Apply
1d
Housekeeping Lead/Supervisor (Retail/Mall)
Triad Service Solutions —Sevierville, TN
- $17 - $18 an hour
- Part-time
- Bilingual
- Inventory management
- Computer literacy
Quick Apply
7d
HOUSEKEEPING OPERATIONS MANAGER, 2nd Shift, Knoxville, TN
Crothall Healthcare —Knoxville, TN
- $50,000 - $52,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Military
- Commuter assistance
- Paid parental leave
Quick Apply
1d
Housekeeping Supervisor
Westgate Resorts —Gatlinburg, TN
- $19 an hour
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Driver's License
- Paid holidays
- Health insurance
Housekeeping Supervisor
Marriott Knoxville Downtown —Knoxville, TN
- $18 - $20 an hour
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
13d

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Housekeeping Manager

Music Road Resort -
Pigeon Forge, TN

Quick Apply

Job Details

Full-time
$55,000 - $60,000 a year
9 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Hotel housekeeping management
Customer service
In-person customer service
Microsoft Office
Property management systems (PMS)
Cleaning
Productivity software
General management

Full Job Description

JOB OVERVIEW

The Housekeeping Manager is responsible for leading the daily operations of the Housekeeping Department while ensuring exceptional cleanliness, presentation, and service standards throughout the resort. This position also oversees the resort's breakfast operations, ensuring clean, welcoming dining areas, proper inventory management, and compliance with all food safety and sanitation standards. The Housekeeping Manager leads, develops, and supports high-performing teams while fostering a culture of accountability, teamwork, and continuous improvement.

Working collaboratively with all departments, this role ensures seamless operations and an exceptional guest experience through strong leadership, sound judgment, operational excellence, and a commitment to quality, efficiency, and service. Full availability, including evenings, weekends, and holidays, is required to support the operational needs of the resort.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Lead the daily operations of the Housekeeping Department, including guest rooms, public areas, laundry operations, back-of-house areas, and breakfast facilities, ensuring all areas consistently meet the resort's high standards for cleanliness, presentation, safety, and guest satisfaction.
Recruit, hire, train, develop, schedule, evaluate, recognize, and hold team members accountable while fostering a positive, collaborative, and high-performing work environment.
Manage staffing, daily operations, and labor resources to maximize productivity, efficiency, service quality, and departmental performance.
Deliver exceptional guest service by responding to guest concerns and partnering with other departments to ensure seamless resort operations.
Develop staffing plans, assign daily responsibilities, and manage labor resources to maximize productivity, efficiency, service quality, and departmental performance.
Conduct routine inspections while monitoring quality standards, guest feedback, inventories, expenses, and performance metrics to drive continuous improvement.
Coordinate departmental projects, including deep cleaning, preventive maintenance, renovations, pest control, and other operational initiatives.
Oversee breakfast operations, including cleanliness, presentation, inventory, ordering, cost control, and compliance with all food safety and sanitation standards.
Ensure compliance with resort policies, safety procedures, OSHA standards, lost and found procedures, and departmental best practices.
Utilize property management systems, Microsoft Office, and other technology to manage departmental operations, reporting, scheduling, inventory, and communication.
Identify operational challenges and implement solutions that improve efficiency, employee engagement, and the overall guest experience.
Maintain accurate departmental records, reports, inspections, and documentation.
Mentor and develop staff by fostering a positive, collaborative, and team-oriented work environment.
Perform additional duties and responsibilities as assigned by the General Manager.

EDUCATION

High school diploma or equivalent (Preferred)
Food Safety Certification or the ability to obtain certification within 90 days of hire (Preferred)
Hospitality Management coursework or certification (Preferred)

EXPERIENCE

Proficiency in Microsoft Office Suite (Required)
Hotel housekeeping experience: 2 years (Required)
Management or leadership experience: 2 years (Required)
Customer service experience: 2 years (Required)
Experience with hotel property management systems and housekeeping software (Preferred)

EDUCATION

High school diploma or equivalent (Preferred)
Food Safety Certification or the ability to obtain certification within 90 days of hire (Preferred)
Hospitality Management coursework or certification (Preferred)

EXPERIENCE

Proficiency in Microsoft Office Suite (Required)
Hotel housekeeping experience: 2 years (Required)
Management or leadership experience: 2 years (Required)
Customer service experience: 2 years (Required)
Experience with hotel property management systems and housekeeping software (Preferred)

Job Type: Full-time

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Ability to Commute:

Pigeon Forge, TN 37863 (Required)

Work Location: In person

Quick Apply

Refine Your Search

housekeeping supervisor jobs in pigeon forge tn

Housekeeping Manager

Housekeeping Supervisor

Housekeeping Manager - Dollywood's HeartSong Lodge and Resort - Exempt

Housekeeping Supervisor - Mountain Loft Resort

Housekeeping Supervisor - Sunrise Ridge Resort

Laundry Supervisor

Housekeeping Lead/Supervisor (Retail/Mall)

HOUSEKEEPING OPERATIONS MANAGER, 2nd Shift, Knoxville, TN

Housekeeping Supervisor

Housekeeping Supervisor

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