Top 36 Patient services specialist Jobs in Pine Bluff, Ar

Patient Services Specialist
CARTI —Pine Bluff, AR
- Full-time
- Computer literacy
- High school diploma or GED
- Clinic
19h
Health Information Specialist I
Datavant —Pine Bluff, AR
- Overtime
- Microsoft Excel
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
APRN/PA - Post-Acute and Long-Term Care - Advanced Practitioner
Appello Health and Wellness —Rison, AR
- Full-time
- Nursing
- Skilled nursing facility
- Ability to walk for extended periods
- Health savings account
- Health insurance
Quick Apply
3d
Locum Physician (MD/DO) - Surgery - Trauma in Arkansas
LocumJobsOnline —Arkansas
- Full-time
- Medicine
- Surgery
- BC/BE
1d
Part-Time Veterinary Receptionist, Weekends (Care Coordinator) - Hunter's Animal Hospital
PetVet Care Centers —White Hall, AR
- $13 - $17 an hour
- Part-time
- 18 years or older
- Entry level
- Retail sales
Quick Apply
Hospital - Clinical Pharmacist Specialist (Bone Marrow Transplant)
UT Health Science Center at San Antonio —United States
- Hospital
- Outpatient experience
- 3 years
Quick Apply
Military Service - U.S. Navy, Culinary Specialist
U.S. Navy —United States
- $35,000 - $60,000 a year
- Full-time
- Background check
- Medicine
- Management
- Loan repayment program
- Health insurance
Appeal Analyst RN | Remote | Contract
Walker Healthforce, LLC —United States
- Contract
- Remote
- Nursing
- Microsoft Outlook
- RN License
- Health insurance
- Dental insurance
Quick Apply
Staff RN - ECMO Spec / FT, D/N
Children's Nebraska —United States
- Overtime
- Nursing
- RN License
- BLS Certification
- Flexible schedule
Telehealth Sleep Medicine Nurse Practitioner
OpenLoop Health Partners —United States
- Weekends as needed
- Remote
- 3 years
- Senior level
- Communication skills
Quick Apply
Staff RN - ECMO Spec / FT, nights
Children's Nebraska —United States
- Overtime
- Nursing
- RN License
- BLS Certification
- Flexible schedule
Travel IMC RN Job in Birmingham, Alabama
GIFTED Healthcare —United States
- $2,122.06 a week
- Overtime
- Nursing
- Medication administration
- RN License
- Health insurance
- Dental insurance
Quick Apply
Travel Tele RN in Tucson, Arizona
Gifted Healthcare —United States
- $2,220.56 a week
- Overtime
- RN License
- BLS Certification
- HIPAA
- Health insurance
- Dental insurance
Quick Apply

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Patient Services Specialist

CARTI -
Pine Bluff, AR

Apply Now

Job Details

Full-time
19 hours ago

Qualifications

Customer communication
Computer literacy
Employee relationship building
High school diploma or GED

Full Job Description

JOB SUMMARY:

The Patient Services Specialist (PSS) uses their experience and knowledge to appropriately triage scheduling and clerical duties. This individual will have the technical knowledge to properly schedule appointments, maintain patient records, and perform clerical task. Their work allows the physicians and clinical staff to devote their time to patient care that requires specialized knowledge. As the PSS, this position is responsible for performing a variety of secretarial and clerical responsibilities in support of the physicians and other members of the clinic. Multitasking abilities and attention to detail with little room for error is a must. This description incorporates full time, part time and PRN PSS roles.

JOB DESCRIPTION:

Gathers pre-admission information from hospital, patient or family member on scheduled patients before initial and/or follow-up visit.
Obtains financial updates, documents in the billing system, completes forms and obtains signatures as “alerts” request. Ensures patient documents are completely filled out and signed.
Obtains, verifies, and updates patient information and provides support services to patients and medical staff.
Know how to locate path reports, outside medical records, radiology reports and retrieve if necessary for the position.
Refer patients to the financial counselors when alerted by billing system or if the patient has billing questions.
Contacts the social worker for assistance with patient needs such as lodging, transportation, medication request, or any type of social worker request.
Forwards any medical records requests to centralized medical records department.
Schedule referring and future physician appoints as requested by physician. This includes sending the required records for the referring appointments.
Responsible for ensuring patient’s initial appointments/schedules are up to date and in the computer.
Investigate all “no shows”, clearly document reasons “why” and make appropriate follow up
Reschedule any cancelled appointments making sure all patients have follow up
Maintain daily written or electronic documentation of completed work in order to provide data for monthly reports.
Conducts daily research of expired patient information and updates EMR or billing systems. Notifies physician and medical records if required.
Greet, screen, schedule and direct patients. Assuring they are queued as arrived for services, advising nurses and radiation therapist of their arrival.
Prepares and processes correspondence. Answers routine medical inquires and drafts letters.
Serves as the custodian of the front office multi-function device.
Knows how to prepare and mail to new patients the new patient packet with the CARTI booklet.
Cross train and learn other clinics.
Process EMR messages and worklist queues.
Other duties as assigned.

OTHER JOB REQUIREMENTS: Travel to satellite centers as required.

SUPERVISORY RESPONSIBILITY: None

EDUCATION, CERTIFICATION, LICENSURE and REGISTRATION:

High school graduate or GED.
Associate degree in business administration or a secretarial program a plus.
Current Valid Arkansas Driver’s license.

EXPERIENCE, KNOWLEDGE, SKILLS and ABILITIES:

Minimum of 1 year of customer service work experience required. Medical office setting skills preferred.
Competent in EMR systems preferred.
Strong knowledge of medical terminology and office procedures.
Excellent computer and other basic office equipment skills.
Knowledge of grammar, spelling and punctuation.
Skilled in time management and organization.
Ability to read, understand and follow oral and written instructions.
Ability to communicate clearly and concisely.
Ability to establish and maintain effective working relationships with patients, team members and the public.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, or schedule form.

INTERPERSONAL SKILLS:

Must interact and communicate both verbally and in written form.
Must interact and exchange information regarding patients with physicians and other departmental personnel, and outside agencies on a frequent basis while respecting the confidentiality of patient information.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear.
The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment described here are representative of those an employee encounters while performing the essential functions of this job. This position involves potential exposure to infectious diseases. Colleagues are offered appropriate vaccinations and safety training.

COMMENTS:

This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of the job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

SAFETY SENSITIVE

This position is a Safety Sensitive Position. The essential functions, physical demands, and mental competencies of this job require the employee maintain the ability to work in a constant state of alertness in a safe manner.

Apply Now

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patient services specialist jobs in pine bluff, ar

Patient Services Specialist

Health Information Specialist I

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