Top 22 Remote help desk Jobs in Pittsburgh Pa

IT Helpdesk Technician - Entry Level 1
IT-Solution Services LLC —Pittsburgh, PA
- $25 - $30 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
- 401(k)
- Tuition reimbursement
Quick Apply
Helpdesk Support
Allegheny County Pennsylvania —Allegheny County, PA
- $21.22 - $25.71 an hour
- Weekends as needed
- Background check
- Computer science
- Computer Science
End User Services Analyst-1
Zoll Medical Corporation —Pittsburgh, PA
- $28 an hour
- High school diploma or GED
- Travel
- Conflict management
9d
IT Service Desk Representative III (Service Desk Rep III) - REMOTE
Net Health —Pittsburgh, PA
- $31.25 an hour
- Remote
- HIPAA
- 3 years
- High school diploma or GED
- Health insurance
Quick Apply
7d
Help Desk Specialist-Canonsburg, PA
Preferred Primary Care Physicians, Inc. —Canonsburg, PA
- $18 - $22 an hour
- Full-time
- Hybrid work
- HIPAA
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
7d
Help Desk Technician (Part-Time)
STE Aethon, Inc —Pittsburgh, PA
- Part-time
- Hospital
- Office
- Associate's degree
Quick Apply
IT Service Desk Representative II (Service Desk Rep II) - HYBRID
Net Health —Pittsburgh, PA
- $24.38 an hour
- Hybrid work
- HIPAA
- Mid-level
- High school diploma or GED
- Health insurance
Quick Apply
7d
IT Support Technician
Mitsubishi Electric Power Products, Inc. —Warrendale, PA
- Full-time
- Mid-level
- Analysis skills
- 1 year
- Profit sharing
- Paid holidays
Quick Apply
3d
Instructional Technologist I- Computing and Technology Services (CTS)
Duquesne University —Pittsburgh, PA
- Full-time
- University
- 1 year
- Communication skills
- Paid holidays
- Tuition reimbursement
10d
Email Routing Engineer/Exchange Engineer/Mail Server Engineer
ValueBase Consulting —Pittsburgh, PA
- $60 an hour
- Mid-level
Desktop Support Technician
Ovation Workplace Services Inc —Monroeville, PA
- $21 - $23 an hour
- Weekends as needed
- Computer Science
- Office
- Master's degree
Quick Apply
2d
IT Support Specialist II
P & F Industries —Cranberry Township, PA
- $45,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Quick Apply
Helpdesk Representative - French Speaking
All Lines Technology —Cranberry Township, PA
- Full-time
- Computer science
- Computer Science
- Windows
Quick Apply
11d
Technical Support Representative
BRADY WORLDWIDE INC —Pittsburgh, PA
- Full-time
- 5 years
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Quick Apply
Helpdesk Representative - French Speaking
All Lines Technology Inc —Cranberry Township, PA
- Computer science
- Computer Science
- Windows
Quick Apply
11d

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Help Desk Technician - Tier 2
LEFCON, LLC —Harmony, PA
Failure to answer *ALL* pre-screening questions will eliminate you from consideration. Documentation of technical findings and remediation steps.
$26 - $32 an hour
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Help Desk Technician - First Response Team
LEFCON, LLC —Harmony, PA
Communicate highly technical information to both technical and non-technical users. Must Haves - Demonstrated Problem- Solving and solution development skills…
$19 - $22 an hour
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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
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Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Bachelors, Associates Degree, or Advanced Training in a technical field preferred but not required. Involves user support on software and hardware from base…
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remote help desk jobs near pittsburgh pa

IT Helpdesk Technician - Entry Level 1

IT-Solution Services LLC -
Pittsburgh, PA

Quick Apply

Job Details

Part-time | Full-time
$25 - $30 an hour

Benefits

401(k)
Tuition reimbursement
Flexible schedule

Qualifications

Customer communication
Teamwork
Computer hardware
Computer management
macOS
Desktop administration

Full Job Description

Job Summary

We are seeking an enthusiastic and motivated IT Helpdesk Technician at the Entry Level 1 position to join our dynamic technology support team. In this role, you will be the first point of contact for end-users seeking technical assistance, providing prompt and professional support to resolve hardware, software, and network issues. Your energy and problem-solving skills will help ensure smooth IT operations across the organization, enabling colleagues to work efficiently and effectively. This paid position offers a fantastic opportunity to develop foundational IT support skills in a collaborative environment dedicated to growth and learning.

Responsibilities

Respond promptly to user inquiries via help desk systems, providing clear guidance on technical issues.
Troubleshoot and resolve hardware problems related to computers, peripherals, mobile devices, and other equipment.
Support software troubleshooting efforts for operating systems such as Windows, macOS, and Linux, including installation and configuration.
Manage user accounts and permissions through Active Directory management and assist with GPO (Group Policy Object) configurations.
Support the setup and maintenance of IT infrastructure components like routers, switches, and computer hardware.
Document all support activities accurately in customer support ticket management systems for tracking and follow-up.
Collaborate with team members on technical troubleshooting support related to computer networking, operating systems, and hardware issues.
Provide excellent customer service by communicating technical solutions clearly and professionally to end-users.
Assist in maintaining computer management practices and ensuring compliance with security protocols.

Experience

Previous experience or familiarity with help desk systems or ticket management tools is a plus but not required; training will be provided.
Basic understanding of Microsoft Office applications (Word, Excel, Outlook) is preferred.
Knowledge of operating systems such as Windows, macOS, or Linux is advantageous.
Exposure to computer networking concepts including LAN, TCP/IP, DNS, VPNs, and network troubleshooting is beneficial.
Strong communication skills with an ability to explain technical information clearly to non-technical users.
Demonstrated analysis skills for diagnosing hardware/software issues efficiently.
Enthusiasm for learning new technologies in a fast-paced environment dedicated to IT support excellence.

This entry-level role is perfect for individuals eager to kickstart their career in IT support while gaining hands-on experience across a broad range of technical areas!

Pay: $25.00 - $30.00 per hour

Benefits:

401(k)
Flexible schedule
Tuition reimbursement

People with a criminal record are encouraged to apply

Application Question(s):

Do you have previous IT experience?

License/Certification:

IT certification (Preferred)

Ability to Commute:

Pittsburgh, PA 15219 (Required)

Work Location: Hybrid remote in Pittsburgh, PA 15219

Quick Apply

Refine Your Search

remote help desk jobs in pittsburgh pa

IT Helpdesk Technician - Entry Level 1

Helpdesk Support

End User Services Analyst-1

IT Service Desk Representative III (Service Desk Rep III) - REMOTE

Help Desk Specialist-Canonsburg, PA

Help Desk Technician (Part-Time)

IT Service Desk Representative II (Service Desk Rep II) - HYBRID

IT Support Technician

Instructional Technologist I- Computing and Technology Services (CTS)

Email Routing Engineer/Exchange Engineer/Mail Server Engineer

Desktop Support Technician

IT Support Specialist II

Helpdesk Representative - French Speaking

Technical Support Representative

Helpdesk Representative - French Speaking

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