Top 23 Technical support analyst Jobs in Pittsburgh Pa

NOC Analyst
Impact Consulting Solutions, Inc. —Pittsburgh, PA
- $50,000 - $52,000 a year
- Contract
- Mid-level
- Analysis skills
- In-person
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NOC Analyst
eNGINE —Pittsburgh, PA
- $21.63 an hour
- Full-time
- Analysis skills
- In-person
- Communication skills
- Paid training
Quick Apply
3d
Technical Support Analyst
Spang & Company —Pittsburgh, PA
- On call
- Computer science
- Computer Science
- Office
- 401(k) matching
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IT Operations Analyst
Innocura —Pittsburgh, PA
- $60,000 - $75,000 a year
- Full-time
- Remote
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
1d
Desktop Support Analyst
BNY Mellon —Pittsburgh, PA
- $28 - $35 an hour
- Contract
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
2d
Triage Analyst I (Contract)
Latitude AI —Pittsburgh, PA
- $33.48 - $50.22 an hour
- Night shift
- Mid-level
- High school diploma or GED
- Analysis skills
IT Support Analyst
Ascent Data, LLC —Pittsburgh, PA
- $22 - $25 an hour
- Full-time
- Windows
- Ability to lift 50 pounds
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
3d
Service Desk Analyst
Altera Digital Health Inc. —Pittsburgh, PA
- $22 an hour
- Weekends as needed
- Hospital
- Bachelor of Science
- Mid-level
IT Support Analyst
All Lines Technology Inc —Pittsburgh, PA
- Urgently hiring
- Computer science
- Computer Science
- Analysis skills
Quick Apply
13d
Service Desk Analyst
Mortgage Connect —Coraopolis, PA
- Full-time
- Mid-level
- Windows
- Ability to climb stairs
9d
Technology Solution Center Analyst Lead
PNC Financial Services Group —Pittsburgh, PA
- Full-time
- Research
- Mid-level
- Office
- Wellness program
- Health savings account
Analyst III, Technical Support
WM —West Newton, PA
- Full-time
- Computer Science
- Research
- Office
- Employee stock purchase plan
- Paid holidays
Project Analyst, Oracle AMS Talent Module
Deloitte —Pittsburgh, PA
- $53,300 - $105,000 a year
- Full-time
- Oracle
- Mid-level
- Bachelor's degree
5d
Senior IT Analyst
HACP —Pittsburgh, PA
- Full-time
- Azure
- 5 years
- Research
Quick Apply
Specialist, Production Services Application Support Analyst
The Bank of New York Mellon Corporation —Pittsburgh, PA
- Full-time
- Computer science
- Computer Science
- Mid-level
Tech Solution Ctr Analyst Lead
PNC Financial Services Group —Pittsburgh, PA
- Full-time
- Research
- Mid-level
- Office
- Wellness program
- Health savings account
9d

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NOC Analyst
Impact Consulting Solutions, Inc. —Pittsburgh, PA
Prepare clear written and verbal communications for technical and non-technical audiences. Familiarity with packet capture and analysis tools such as Wireshark…
$50,000 - $52,000 a year
Quick Apply
NOC Analyst
eNGINE —Pittsburgh, PA
This individual will be responsible for monitoring tools and management consoles to proactively identify and resolve network, system, storage, and security…
$21.63 an hour
Quick Apply
3d

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Desktop Analyst
Elevance Systems —Hilliard, OH
To log all calls on the call logging system. Help desk: 1 year (Preferred). Strong desktop support knowledge including hardware, software, and networking…
$24 - $25 an hour
Quick Apply
Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply

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technical support analyst jobs near pittsburgh pa

NOC Analyst

Impact Consulting Solutions, Inc. -
Pittsburgh, PA

Quick Apply

Job Details

Temp-to-hire | Contract
$50,000 - $52,000 a year

Qualifications

Performance monitoring
Teamwork
Data center experience
Telecommunications network performance monitoring
CCNA
IT system monitoring
Firewall
Network management
Attention to detail
Log analysis tools
Network routing
Network monitoring tools
Network infrastructure management
Cross-functional collaboration

Full Job Description

Description

The NOC Analyst Associate supports a 24x7x365 Network Operations Center responsible for monitoring, maintaining, and restoring UPMC’s enterprise data and voice networks. This role performs real-time surveillance of a large multi-vendor environment, ensuring network uptime, performance, and SLA compliance. Using a suite of enterprise monitoring tools, the analyst responds to alerts, troubleshoots issues across switches, routers, firewalls, and WAN circuits, and works toward rapid incident resolution.

The position collaborates closely with senior NOC staff, network engineering teams, and external service providers to escalate, coordinate, and communicate issues effectively.

Key Responsibilities

Deliver strong customer service and communicate effectively with technical teams, vendors, and internal stakeholders.

Monitor the enterprise network using tools such as Stablenet, Nokia Wavesuite/NFM-P, Splunk, and Palo Alto Panorama.

Interpret and explain network topologies, hardware functions, routing behaviors, and protocol operations.

Respond to alarms, outages, and abnormal network conditions following established incident response procedures.

Troubleshoot network issues across switches, routers, firewalls, and related devices with a focus on immediate resolution when possible.

Coordinate testing and repair of WAN circuits with telecom carriers and service providers.

Create, update, and maintain technical documentation including network diagrams, procedures, and troubleshooting guidelines.

Assist with installation and deployment of network equipment (switches, routers, servers, etc.) as part of projects and initiatives.

Provide Level 1 support across UPMC’s network infrastructure.

Maintain data center and facility wiring/fiber documentation, cross-connect details, and physical network layouts.

Collaborate with team members to complete tasks and projects; adapt to changing priorities and operational needs.

Uphold data confidentiality and security standards across all systems and interactions.

Engage in continuous learning, training, and mentorship opportunities to expand technical skill sets and stay current with organizational technology standards.

Prepare clear written and verbal communications for technical and non-technical audiences.

Qualifications - Internal

Required Qualifications

Foundational understanding of operational support for data networks and enterprise monitoring tools.

Basic experience with or exposure to logging into switches/routers and reviewing configurations.

Familiarity with packet capture and analysis tools such as Wireshark or Riverbed.

Working knowledge of OSI and TCP/IP models.

Understanding of network protocols (TCP/UDP/SNMP/BGP/ISIS/EIGRP/OSPF).

Strong analytical skills, attention to detail, and ability to remain focused under pressure.

Effective collaboration skills and the ability to work with peers, engineers, and business partners.

Familiarity with the operational support of data networks and network management tools through education or practical experience.

Effective in relationships with business partners, professional peers, and other team members.

Familiar with various sniffer products.

Analytical skills and an understanding of Data Center networking.

Understanding of the TCP/IP protocol (TCP and UDP).

Preferred Qualifications

CCNA or equivalent vendor certification.

Prior experience working in a NOC environment.

Practical hands-on experience with enterprise network platforms.

Experience logging into routers/switches.

Licensure / Compliance

Act 34 Clearance required.

Pay: $50,000.00 - $52,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

technical support analyst jobs in pittsburgh pa

NOC Analyst

NOC Analyst

Technical Support Analyst

IT Operations Analyst

Desktop Support Analyst

Triage Analyst I (Contract)

IT Support Analyst

Service Desk Analyst

IT Support Analyst

Service Desk Analyst

Technology Solution Center Analyst Lead

Analyst III, Technical Support

Project Analyst, Oracle AMS Talent Module

Senior IT Analyst

Specialist, Production Services Application Support Analyst

Tech Solution Ctr Analyst Lead

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