Top 16 Technical support Jobs in Plainview, Tx

Field Services Representative (Part-Time)
Boldyn Networks —Plainview, TX
- $25 - $30 an hour
- Part-time
- University
- Experience equivalent to degree accepted
- Power tools
9d
Data Center Technician
Raas Infotech —Abernathy, TX
- $25 - $31 an hour
- Contract
- Mid-level
- Ability to lift 50 pounds
- Continuous improvement
- 401(k)
Quick Apply
SYSTEM SUPPORT SPECIALIST #0004
CENTRAL PLAINS CENTER —Plainview, TX
- $15.64 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Bachelor's degree
- Flexible schedule
Quick Apply
Medical Equipment Tech Support & Field Technician - Entry Level
Ray America Inc. —Texas
- $50,000 - $55,000 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Travel reimbursement
- Paid training
Quick Apply
12d
Senior Trainer DC
AHU Technologies Inc —United States
- $70 an hour
- Full-time
- Remote
- System design
- Mid-level
- Bachelor's degree
Quick Apply

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Field Services Representative (Part-Time)
Boldyn Networks —Plainview, TX
Associate’s Degree in a technical field with 2+ years’ experience or Four-year degree in Technology field. Pick up on technical things quickly, and you are good…
$25 - $30 an hour
9d
Data Center Technician
Raas Infotech —Abernathy, TX
Previous experience in IT support, computer repair, or technical operations environments. Experience working in fast-paced, high-availability technical…
$25 - $31 an hour
Quick Apply

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Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
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Field Services Representative (Part-Time)

Boldyn Networks -
Plainview, TX

Apply Now

Job Details

Part-time
$25 - $30 an hour
9 days ago

Qualifications

Customer communication
On-site technical support
Report writing
Customer relationship building
Responding to infrastructure failures
Coaxial cable installation
CCNA
CCENT
Fiber optic network
Incident Escalation
Managing clients in a customer support role
Internal employee customer service
Blueprint dimension interpretation
Networking hardware installation
Field service equipment maintenance
CompTIA Network+
Customer support ticket management
Networking equipment (troubleshooting support)
Scheduled maintenance
Customer support
Power tools
Equipment testing
Network infrastructure management
Associate's degree
Escalation handling
2 years
Technical Proficiency
Entry level
Ticketing system technical support
Electronic equipment testing

Full Job Description

We wear your colors!

Field Services Representative (Part-Time)

Plainview, TX

About the role

Passionate about network infrastructure? Your next role will ensure the networks we manage exceed the expectations of our clients. We’re on the lookout for a knowledgeable and customer-orientated Field Services Representative. We touch the lives of binge-watching, music-loving, game-playing, finals-taking, seminar-attending, class-selecting students by providing IT infrastructure that meets the needs of today’s technology-savvy generation.

We are One Team and challenge everyone in our organization to be a problem solver. If you are as passionate as we are about the intersection of technology and education, join us today.

You’ll be a part-time worker in on the campus of Wayland Baptist University. 20-25 hours a week depending on workload.

What you’ll be doing:

Providing exceptional service to customers
Working with Boldyn Networks to address end-user and network escalations
Working with Boldyn Networks to coordinate client activities (e.g. move-in)
Responding to emergency outages promptly
Monitoring, investigating and retiring equipment alarms
Collaborating with local network partners to address escalated issues/situations (e.g. virus outbreaks)
Maintaining own schedule for onsite customer appointments within 24-48 hour SLA
Tracking and updating escalation tickets
Working with Boldyn Networks on customer install activities as needed
Seeing that Boldyn Networks policies and end-user agreement are upheld in your perspective region
Generating reports as required
Attending training events as required
Other documentation and administrative duties as requested

You’ll love this job if this describes you:

Deeply ingrained self-motivation. You’re motivated to get work done. That means that you love efficiency and are driven to complete a project.

Technical aptitude. Pick up on technical things quickly, and you are good at learning new products and new technologies. This specifically includes: reading blueprints, installing and configuring networking equipment, testing methodologies, and Internet connectivity troubleshooting.

Service to others/customers. Listen to customers (internal and external), address their needs and concerns, and keep customers informed by providing status reports and progress updates.

Deliver on service commitments, meet established or agreed upon deadlines, and maintain supportive relationships with customers.

Taking initiative. Respond quickly and appropriately to requests that come to you from internal and external customers. Assume you’re wholly responsible for owning an issue to its conclusion (including solving the problem or escalating it in a timely manner).

Important considerations you should review:

Physical requirements. You’ll use your hands to type, use power tools. You’ll stand, walk, reach with arms and hands, and due to the need to review client sites, may have to step over, climb or balance around obstacles, twist, stoop, kneel, crouch, or crawl. Our equipment can be heavy, you’ll need to lift up to 75 lbs.

Responder Call-Back Environment: This position operates under a responder call-back model and may require availability during weekends, holidays, or outside typical business hours to respond to outages or scheduled maintenance events.

What you’ll bring

Experience with commercial-grade networking equipment
Experience with fiber and copper-based, PON, DSLAMS, RF via coax, and QAM
Complete understanding of electrical, analog, digital, electronic, switch, and routing concepts
Certifications such as Net+, CCENT, CCNA, CWTS
Experience with Cable TV “headend” equipment
Associate’s Degree in a technical field with 2+ years’ experience or Four-year degree in Technology field
2-3 years of help desk or technical support experience
2-3 years of customer support experience

About us

At Boldyn Networks, we’re reimagining the future of interconnectivity. Our network solutions are solving some of tomorrow’s greatest challenges. We are one team across the globe. Always listening. Learning. We value different perspectives and challenge each other to be our best. Here, you can change lives today and create a better tomorrow.

Why work with us?

We’re large enough to deliver and maintain large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. You’ll be surrounded by talented colleagues who thrive on solving problems, just like you. Together, you’ll make your mark on projects that matter and find new strengths along the way.

We also offer:

Salary: $25-$30 per hour.
Learning Development Opportunities
Flexible working opportunities

Career development programs
Sick time available

Ready to apply?

Are you ready to create an impact that will last for generations? Join us at Boldyn Networks today. Hit apply and follow the instructions to get started.

Diversity recognizes the ways we differ. Our backgrounds, perspectives and experiences are what make us unique. And it’s important to us, to our future. To build a workforce that’s representative of the societies we serve. So that we can listen, learn, and understand how to solve our customers’ problems in the smartest ways possible.

We are looking for passionate people from a range of backgrounds and welcome applications from any race, age, gender, background, or religion.

Apply Now

Refine Your Search

technical support jobs in plainview, tx

Field Services Representative (Part-Time)

Data Center Technician

SYSTEM SUPPORT SPECIALIST #0004

Medical Equipment Tech Support & Field Technician - Entry Level

Senior Trainer DC

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