Top 100 Helpdesk technician Jobs in Plano Tx

Help Desk Technician
Lemonov Integrated Systems —Addison, TX
- $50,000 - $55,000 a year
- Email
- Computer Science
- Software troubleshooting
- No experience needed
- Paid holidays
- Paid time off
Quick Apply
8d
After-Hours IT Support Desk Technician
The 20 —Plano, TX
- Full-time
- In-person
- 1 year
- Entry level
- Health savings account
- Health insurance
Quick Apply
8d
Level 1 Help Desk Technician
Cyberlocke, LLC —Plano, TX
- $14 - $19 an hour
- Full-time
- High school diploma or GED
- Continuous improvement
- Experience equivalent to degree accepted
Quick Apply
Technician - IT Service Desk
Sunoco LP —Dallas, TX
- Full-time
- Office
- Windows
- High school diploma or GED
Quick Apply
3d
IT Helpdesk Technician
AEG- Corporate —Addison, TX
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
10d
IT System Support Technician I (Information Technology)
The University of St. Augustine for Health Sciences —Dallas, TX
- $19 - $26 an hour
- Evenings as needed
- Classroom
- Maintenance
- Windows
- Paid holidays
- Disability insurance
IT Help Desk Support II Plano, Texas, United States
TCP Software —Plano, TX
- 8 hour shift
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Endpoint Support Technician
Jack Henry & Associates —Allen, TX
- $49,750 - $62,250 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Service Desk Technician II
AXS —Frisco, TX
- $30 - $33 an hour
- Extended hours
- Bachelor of Science
- Mid-level
- Windows
- Health savings account
- Paid holidays
Quick Apply
IT Helpdesk Support
City IT —Dallas, TX
- Online Application
- Microsoft Word
- Research
- Ability to lift 50 pounds
- AD&D insurance
- Paid holidays
Helpdesk Technician I
Arcis Golf —Dallas, TX
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
Tier 1, IT Help Desk Support
Centre Technologies —Dallas, TX
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Service Desk Technician
ASPIRE HR LLC —Dallas, TX
- Full-time
- Research
- Mid-level
- Office
4d
Service Desk Technician
McCalla Raymer Leibert Pierce LLP —Irving, TX
- $24 - $34 an hour
- On call
- Hybrid work
- Research
- Mid-level
- Windows
Quick Apply
14d
Help Desk Analyst
Methodist Health System —Dallas, TX
- Weekends as needed
- Computer science
- Computer Science
- Military
7d
Cabling Technician & Junior IT Support
Vandalay Technology Services Inc —Dallas, TX
- $21 - $27 an hour
- Weekends as needed
- Background check
- Microsoft Outlook
- Office
- Paid time off
- Professional development assistance
Quick Apply
10d
Help Desk Analyst
Daisy Brand LLC —Dallas, TX
- Hybrid work
- Mid-level
- Office
- Windows
- Profit sharing
- Wellness program
10h
Service Desk Technician II- AXS
AEG Worldwide —Frisco, TX
- $30 - $33 an hour
- Extended hours
- Bachelor of Science
- Mid-level
- Windows
- Health savings account
- Paid holidays
Quick Apply
Service Specialist II
XPERTECHS —Plano, TX
- $44,900 - $67,600 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Health insurance
- 401(k)
Quick Apply
Technician, Help Desk (226 Days)
Dallas Independent School District —Dallas, TX
- $41,909 - $51,112 a year
- Full-time
- Google Workspace
- Mid-level
- Office

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Help Desk Technician

Lemonov Integrated Systems
Addison, TX

Quick Apply

Job Details

Full-time
$50,000 - $55,000 a year
8 days ago

Benefits

Paid holidays
Paid time off

Qualifications

Computer operation
Operating systems
Computer Science
Software troubleshooting
MCP
Windows
High school diploma or GED
CompTIA Network+
Desktop administration
CompTIA A+
Help desk

Full Job Description

Job Title: Level 1 Help Desk Technician

Company: Lemonov

Location: Addison, TX

Job Type: Full-Time

Company Overview:

Lemonov Integrated Systems is a small but quickly growing IT solutions provider dedicated to delivering top-notch technical support and exceptional customer service to businesses in The DFW area. We offer a dynamic and collaborative work environment where all are encouraged to learn, grow, and contribute to our collective success. As we expand our operations, we are seeking a talented and customer-focused Level 1 Help Desk Technician to join our team.

Job Description:

As a Level 1 Help Desk Technician at Lemonov Integrated Systems, you will be the first point of contact for our clients seeking technical assistance. Your primary responsibility will be to provide effective and timely support by diagnosing and resolving technical issues via phone, email, or in-person. You will play a crucial role in ensuring our clients' satisfaction, maintaining their IT systems' functionality, and helping them maximize their productivity.

Responsibilities:

Respond to customer inquiries and provide technical support via phone, email, or in-person as required.
Diagnose and troubleshoot hardware, software, and network issues, escalating complex problems to Level 2 support when necessary.
Guide clients through step-by-step solutions, offering clear and concise instructions.
Record and maintain accurate documentation of customer interactions, including issue details, solutions provided, and follow-up actions.
Install, configure, and update software applications and operating systems.
Set up and configure computer peripherals such as printers, scanners, and network devices.
Collaborate with cross-functional teams to ensure effective problem resolution and timely response to customer inquiries.
Continuously expand technical knowledge and stay up-to-date with industry trends and advancements.
Assist in the development and improvement of internal knowledge base articles and troubleshooting guides.
Follow up with customers to ensure their satisfaction.

Qualifications:

High school diploma or equivalent; relevant certifications or an Associate degree in Computer Science or related field is a plus.
A strong customer service orientation and a genuine desire to help others.
Strong knowledge of Windows and Mac operating systems.
Familiarity with common software applications, networking protocols, and computer hardware.
Excellent problem-solving skills with a keen attention to detail.
Effective communication skills, both verbal and written.
Ability to work independently and collaboratively in a fast-paced environment.
Ability to prioritize and manage multiple tasks.
Basic understanding of IT security principles and best practices
Professional certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are welcomed but not required.

Benefits:

Competitive salary commensurate with experience and qualifications.
Paid time off and holidays.
Professional development and training opportunities.
Opportunity to work with cutting-edge technologies and expand your skills.
Friendly and supportive work environment with a focus on work-life balance.

How to Apply:

If you are passionate about technology and enjoy providing exceptional customer service, we would love to hear from you. Please submit your resume and a cover letter outlining your qualifications. Applications can be sent to [email protected]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Note: This job posting is intended to provide a general overview of the position's responsibilities and qualifications and does not encompass all tasks or duties that may be assigned or required.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

Paid time off

Experience:

Help desk: 1 year (Required)
Windows 365 Administration: 1 year (Required)

Work Location: In person

Quick Apply

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I want to receive the latest job alert for helpdesk technician in plano tx

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